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Updated on: May 25, 2020

Formstack Reviews

OVERALL RATING
4.3
Based on 262 Rating(s)
Rating Distribution
  • 220
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  • 3
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Administrator in Non-Profit Organization ManagementSource : g2crowd.com
(Reviewed on 03 February 2020)
"Workflow & Data Collection"

What do you like best?

Fairly easy to program and inexpensive as we are a small organization.

What do you dislike?

Workflow can be very structured. When starting a workflow form you have to have all the information for the entry step. At this time there is not save and resume but it has been suggested by many users.

What problems are you solving with the product? What benefits have you realized?

Data collection and forms open to the public to make requests for our ramps. We are a non-profit (Servants at Work, Inc.) and build ramp for low income people at no cost (if they meet our financial guidelines) in IN, VA and AZ/NV.

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Anna-Elyse SSource : g2crowd.com
(Reviewed on 31 January 2020)
"Easy to use, seamless integrations and design"

What do you like best?

We use Formstack for everything from giveaway entries, lead sign-ups, event RSVPs, and even ordering t-shirts and gear! We can set notification emails of a submission that follows a logic question (i.e. if someone requests a report from the Social, Email, and Web team, we'll each get a notification then and there).

The CSS editing also allows nearly full customization so we can make the form match our website branding seamlessly.

What do you dislike?

I wish they had the option to Reorder items in a list (prioritize interest-level, etc) for surveys and the option to have a slider question (i.e. How much would you be willing to pay for XX) .

Additionally, it would be great if we could set backend values for form fields so that they match our data systems rather than requiring the front-facing info to match our backend (i.e. the question "How Interested Are You In Tickets" on the front end would be "Preference_Tickets" on the backend.

Recommendations to others considering the product:

Formstack is a great tool with lots of customizability. That being said, it is important to have a standardized approach to forms so that the data being collected all matches. Before I started with my company, several teams were using Formstack and were using different types of fields to collect the same information (i.e. Birthday was in some cases a date selector, others a drop-down for month day and year, and in other cases, it was collected a short answer) this made it challenging to format into our central data warehouse when it came time to import those leads.

One of my favorite features of Formstack is the ability to schedule automatic exports which will email you a secure file drop link. I pull leads from dozens of forms each week and I have saved myself so much time by scheduling this exports to come directly to my email (all you have to do is click the link and sign-in with your log-in credentials and the download begins automatically while complying with Data Protection Policies).

What problems are you solving with the product? What benefits have you realized?

Lead capture, surveys, internal reporting requests, event registrations.

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User in Education ManagementSource : g2crowd.com
(Reviewed on 08 January 2020)
"Yeah, it's decent"

What do you like best?

It lets things be streamlined easily. It's pretty easy to get the hang of, and easy for to collect information.

What do you dislike?

All of the different options can be confusing - I had somebody show me how to use it, but without that, I might be lost.

What problems are you solving with the product? What benefits have you realized?

It is easy to collect information - meaning, we have to gather information from quite a few different people, so when we need to collect data for hiring, we have it all compiled.

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Ros JumSource : play.google.com
(Reviewed on 03 January 2020)

use it

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Cambria RSource : g2crowd.com
(Reviewed on 07 December 2019)
"Streamlines user submitted daya"

What do you like best?

It’s easy to gather information from people with Formstack. I’ve used it at theatres to gather volunteer submitted data and organize shifts

What do you dislike?

It can be annoying the way that it copies data into excel, you still have to do a lot of work manually

What problems are you solving with the product? What benefits have you realized?

It’s easy to get times that volunteers are available when scheduling usher shifts

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Susan LSource : g2crowd.com
(Reviewed on 05 December 2019)
"Flexible and intuitive forms"

What do you like best?

It is an intuitive form builder, it gives us multiple customizable and responsive templates for our business. Conditional logic has been especially useful for constructing dynamic forms that are easy to answer. It also includes field validation that saves us time in data processing. The software also allow us to export the collected data in various formats -Excel, PDF- quickly.

What do you dislike?

It is not lacking in anything, it is a tool with advanced features, but its plans are expensive.

Recommendations to others considering the product:

It's great to collect useful data and chart more effective business strategies.

What problems are you solving with the product? What benefits have you realized?

It is versatile to build any types of forms. It allows us to collect information to carry out projects. Workflows help us save time and at the same time increase the efficiency of our team.

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Tim SSource : trustpilot.com
(Reviewed on 08 November 2019)
best electronics forms management

best electronics forms management. Incredible tool.

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Mary SSource : g2crowd.com
(Reviewed on 03 November 2019)
"Formstack is outstanding"

What do you like best?

It is easy to use and customizable. We can create forms quickly or import them from other systems. The templates fit our needs and save us time in the construction of logical forms.

Collects data on visual and graphical reports that are useful to improve our business plans.

What do you dislike?

I have no complaints. It is a flexible solution.

Recommendations to others considering the product:

I recommend it because it is easy to use, price is reasonable and supports integration with third-party applications.

What problems are you solving with the product? What benefits have you realized?

The information provided is very useful to improve our services.

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Jess PSource : g2crowd.com
(Reviewed on 31 October 2019)
"Simplifying your Load"

What do you like best?

Formstack is so incredibly customizable. The logic options really helped my team to get the most out of one form, being able to collect everything we needed.

What do you dislike?

It's a little bit tricky to get the hang of, but no major complaints

What problems are you solving with the product? What benefits have you realized?

At Young Life, we used for SO MANY things. Camp sign ups, fundraisers, order forms, you name it, we have a Formstack for it.

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Administrator in InternetSource : g2crowd.com
(Reviewed on 28 October 2019)
"HUGE FAN"

What do you like best?

I have used Formstack at multiple companies and i would recommend them to anyone. We have them integrated with our ticketing software, so forms are pushed and created into tickets.

What do you dislike?

Overall i really like using Formstack, I would say the downside to me is that you cant share a license.

What problems are you solving with the product? What benefits have you realized?

We use them mostly for data management system. With their forms, we are able to collect information through through their online forms.

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