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FACTS Reviews

User Rating

4.7/5 (Based on 30 Ratings)

Rating Distribution

  • Excellent

    80%
  • Very Good

    10%
  • Average

    6.7%
  • Poor

    3.3%
  • Terrible

    0%

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Reviews
ND

Noel D

April 24, 2026 Source: Trustpilot.com
Downtime and Bugs
Lots of features but often buggy and unreliable. The site was down most of today and has had outages with their parent alert systems twice when our school tried to notify families about emergency closures. It’s extremely concerning that a tool that schools rely on for so much can’t be relied upon.
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ann trompeter

August 18, 2026 Source: Trustpilot.com
Nothing but problems with no customer service
This is the absolute worst program I have encountered. Customer service is non-existent. I am so sorry that the archdiocese of Louisville ever acquired this.
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