ElationHealth Reviews

Elation makes me Elated! Really. I ENJOY using it. How often do you enjoy using an EMR? It's so simple. Everything you need is right there on a single page. No click click clicking. It's customizable to how you want. You can do everything you want. When I started, an implementation specialist helped me set everything up and learn everything. It was so easy!

There is a bit of room for improvement - I wish intake forms were more customizable/robust, with better consent forms. The online booking could be a little more robust as well. Customer support is via the app or email, and can be sometimes a little slow to respond. I do wish there was a phone number to call to speak to someone. I also wish it integrated with Office Ally for billing, which is the most affordable billing solution for those of us who only bill a couple of insurances.

Patient appointments, documentation of visits, ordering labs, imaging, e-prescriptions, communication with patients via portal, keeping track of open orders, sending letters to patients and practitioners...

Easy to use, natural and intuitive setup. Can have multiple patients open in multiple tabs. Completely cloud based. Video visits are built in with Zoom. Can have three windows open on the same screen. Training staff on new system was relatively easy. Frequent updates with useful new features.

Some things are not personalizable, such as vaccine and health maintenance reminders for staff. Could have used a full time go-to person for training, they were very helpful, but the set up is more with their training videos/university.

We were able to eliminate a third party video platform and start visits with Zoom directly from Elation's schedule. Good interface with Practice Suite and we were able to get our doctor to bill electronically finally ;)

Elation has provided my practice not only with a robust , yet simple doctor friendly electronic medical records, where documentation and sophisticated searching and tagging is possible, but an excellent platform to automate my practice and communicate with my patients bar none. Excellent customer service, with immediate attention when urgent matters w/ platform arise. Visually enticing and easy going.

would like to see more e-mail blasts included within its powerful platform

If you are a Direct Care doctor, Elation is an excellent choice for automating your office, communicating with patients and if you choose additional options (scheduling, etc.), this can certainly help w/ time management and patient management. If you are a traditional insurance-billing doc, excellent MU, reminders for health maintenance and robust billing parameters.

Able to communicate w patients via confidential portal that is easy to use for both patients and physicians. Able to close the portal for communications when I am busy on a weekend, therefore avoiding correspondence I woud not be able to return when I am unavailable. Searching for old data, similar to google search , has made my life easier and time-manage better!