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eFax Corporate Reviews

User Rating

4.7/5 (Based on 230 Ratings)

Rating Distribution

  • Excellent

    89.1%
  • Very Good

    4.3%
  • Average

    0.4%
  • Poor

    0.4%
  • Terrible

    5.7%

User Sentiments

Excellent Customer Support, Knowledgeable Support Staff, Quick Issue Resolution, Professional and Efficient Service

App Freezing Issues, Incompatibility with Other Software, Unsuccessful Fax Transmission, Confusing User Interface

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Review Summary

Overall, reviewers praise eFax Corporate for its user-friendly interface, reliability, and efficient faxing capabilities. Many users commend its ease of use, even for those with limited technical experience. The platform's dependability and secure transmission of faxes are also highlighted. Reviewers appreciate the integration options with various business tools and cloud storage services, enabling seamless faxing from different applications. Additionally, the mobile app receives positive feedback for its convenience and functionality. Some users suggest improvements in customer support responsiveness and the occasional occurrence of technical glitches.

Pros

  • Convenient and secure online faxing
  • Userfriendly interface and easy setup
  • Compatible with various platforms and devices
  • Scalable solution for businesses of all sizes

Cons

  • Limited free trial period
  • Potential for additional costs for advanced features
  • Occasional technical issues reported by users
  • Limited integration options with certain software

AI-Generated from the text of User Reviews

Reviews
TM

Tiina M

January 18, 2026 Source: Trustpilot.com
Tech Support value
Moe was very helpful and efficient. Even on the weekend. He helped me deal with getting logged back in to our Admin account. Great Value.
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LS

Lori Scory

December 22, 2025 Source: Trustpilot.com
Mohd was Great with communication
Mohd was Great with communication, patience and supporting the customer!
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M

Marcia

June 12, 2025 Source: Trustpilot.com
Very responsive and dependable
Very responsive and dependable. I would hightly recommend eFax should you require these services.
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JH

Jessica H

June 5, 2025 Source: Trustpilot.com
Working with Megha was an incredibly…
Working with Megha was an incredibly positive experience. She demonstrated exceptional patience at every step of the process, ensuring that all my questions were answered thoroughly. Her knowledge was evident, as she provided insightful guidance and expertly addressed any concerns. Additionally, her commitment to customer service was remarkable; she went above and beyond to ensure my needs were met, making the entire experience smooth and enjoyable.
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CK

Clint Kernell

May 22, 2025 Source: Trustpilot.com
Highly recommended
We have been a customer of Efax for over 10 years, extremely reliable, 99.999% up time and every project has been executed flawlessly.
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c

customer

May 22, 2025 Source: Trustpilot.com
it solved my issues and I am very…
it solved my issues and I am very satisfied with the service.
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CL

Curley Chriopractic LLC

May 13, 2025 Source: Trustpilot.com
Eveldina was prompt in responding to my…
Eveldina was prompt in responding to my issue with clear and precise instructions on how to correct my issue.
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MW

Michelle White

April 10, 2025 Source: Trustpilot.com
Great customer service
Great customer service. Explained the issue to me clearly so I can address it.
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BE

Boots Evans

March 3, 2025 Source: Trustpilot.com
My most recent was setting up my…
My most recent was setting up my account. Kayla Robnett and Corporate Support were friendly, knowledgeable and always there for me.
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AS

Amy Stewart

February 4, 2025 Source: Trustpilot.com
Great customer service
Great customer service. I had to send an email to the Corporate Support team to make a change to the setup of our account. A lot of times when I send an email like this, I get back a generic response that is not very helpful. This morning I received a very detailed response with the answers to questions I didn't even ask, but were super helpful. Very impressed with the customer service that I received from Eveldina! Great employees are what make for great companies!
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