About Echo

Introducing Echo — the revolutionary new tool for collecting customer feedback and using it to power the company’s growth. With Echo, the customer can quickly and easily turn customer feedback into actionable tasks, helping to identify product improvements and guide development decisions. Now more than ever, customer feedback should be at the heart of every business — and Echo makes it easy. Never miss a chance to gather customer feedback. Echo always keeps the customer in the loop, allowing to stay ahead of the curve when it comes to customer insights. With automatic sorting, tagging, and rating of customer opinions, the csutomer can quickly and easily determine what drives customer satisfaction. Plus, with real-time notifications of changes and trends, always up-to-date on the voices that matter most to the customers growth.

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Pricing

Free Trial Not Available
Starts at $12.0. Offers Free-forever and Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

66%
Reviews

60%
Momentum

61%
Popularity

61%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Online

Echo Features

Show Feature Explanation

Show Missing Features

Survey/ User Feedback Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

66%

Question Branching

Allows respondents to screen questions and give answer to the relevant questions only

Data Analysis Tools

Analyze feedbacks collected from both structured and unstructured sources in real-time

Skip Logic

It hides the irrelevant pages or questions based on previous responses.

Survey Templates

Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

Support Audio / Images / Video

Includes audio/ video/ images into the survey questionnaires to make it interactive

Site Intercept Survey

Captures value from your website visitors with targeted, engaging messages

Question Library

Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Phone Survey

It enables you to run your survey over telephones

Online Survey

Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Offline Response Collection

This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Multiple Question Types

These question patterns are aimed at collecting statistical data from the respondents with accuracy

Mobile Survey

A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Kiosk Survey

This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Embeddable Survey

It enables you to directly include your surveys on your own website

Email Distribution

This feature lets you send a custom email invitation for the survey to the respondents

Custom Survey URLs

Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

360 Degree Feedback

Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Echo Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Free Free

1 seat

Maximum of 15 active tasks

Features

Feedback roadmap
Requests dashboard

Business $12.00 $12.00 per user / month

Per Seat Per Month

3 free seats

Unlimited tasks

Features

All features from Free Plus,
Custom domain
Team members

Enterprise Custom

Unlimited free seats

Unlimited tasks

Features

All features from Business Plus,
Access to beta features
Support priority

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 18/08/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Echo Pricing.