Device Magic Reviews

It's very easy to use. The layout is basic.

Nothing, it's very intuitive. I have no issues.

You can't go wrong using this program! I use it almost every day and it's very easy to use.

We use it to gather client demographics.

The app just works! The backoffice (web browser-based) part, used to set up forms, works great, and the forms always do what I expected. The back end, though, is amazing. I haven't found an integration that I couldn't make happen; I use a lot of google drive and XML to move data from Device Magic to my legacy systems; DeviceMagic supports just about every sort of connection I can think of beyond that. We bought into DeviceMagic because our web-based data collection app isn't very mobile friendly; Device Magic is *totally* mobile friendly and highly reliable. Integrating the data from the two systems is much easier with the DeviceMagic data than the other system. I'm hoping we can replace the other thing with DeviceMagic soon. I LOVE that the app will collect data whether it has a data connection or not, and if not, automatically submit the data as soon as it does have a connection. We develop content in both English and Spanish for our contractors, and DeviceMagic handles this quite well.

I'd really like to be able to fill in forms (collect data) from an office PC , perhaps via a web browser (I hear that is coming, though). At this point, the app and the backend only seem to know how to deal with pictures for attachments; allowing something like a PDF to be attached could be very useful, especially if we can get to where we can fill out a form on a PC or a browser.

Not really a dislike, but I'd kind of like to be able to develop forms in more non-english languages.

We are a forestry company, and we wanted to enable our foresters to submit safety data from the woods, where there is never a PC, and rarely a cellular data signal. THey were having to remember to submit their data when they got back to the office; DeviceMagic allows the data to be collected in the woods where the incidents happen (including photos) and it takes care of getting the data back to the office servers automatically. The foresters are submitting 4-5 times as many reports now, and with better data than before, because it is so easy and convenient to do it "right now" when something happens. They also love the ability to use their phone's voice to text features instead of typing something out.

Bringing mobile apps online is quick and intuitive. The support staff are teriffic and friendly. You can be online and gathering data near immediately.

Overall the product does a great job of gathering field data without much of any issue. The back side of analyics isnt as robust as it could be and can be improved but the developers and support group are working on that and making good strides to improve those functions and others.

Data from the field flows seamlessly, quickly and deployment is a breeze because DM is compatible with IOS and Android. Pulling that data without any intervention or unnecessary manipulation makes the job a much cleaner process.

We always use Device Magic when we have a data collection exercise in the field because it simplifies all the work from creating forms up to delivery of collected data. Good enough we can send newly created forms to field workers wherever they are, they can collect and submit data including location, pictures and signatures without the need for internet connection or mobile network, and submitted data sorts itself in the system to where is it needed. As an administrator I control who should see which forms so that everyone gets what they need.

Mobile forms does not allow scan text and convert option of transferring hard copy forms to mobile forms which would be a great feature too.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

We always use Device Magic when we have a data collection exercise in the field because it simplifies all the work from creating forms up to delivery of collected data. Good enough we can send newly created forms to field workers wherever they are, they can collect and submit data including location, pictures and signatures without the need for internet connection or mobile network, and submitted data sorts itself in the system to where is it needed. As an administrator I control who should see which forms so that everyone gets what they need.

Mobile forms does not allow scan text and convert option of transferring hard copy forms to mobile forms which would be a great feature too.

Device Magic will simplify everything from creating mobile forms, dispatching them, filling them up and submission which reduces project handling costs and increase productivity.

Easy creation, dispatch and submission of the mobile forms helps us to collect more data is a short period of time of which with its intelligent submission protocol, we even take very little time to analyze the data thereby increasing our productivity.

Offline access is an essential feature. The developers constantly upgrade and add new features. Integration is key and Device Magic delivers. Connectors and destinations make it a winning app. Desktop configuration is a welcome addition

Although Device Magic is a very reasonably priced solution, monthly commitments are high due to the number of devices we have active.

Large screen smartphone is preferable. Seems to use a lot of battery life, especially when uploading photo's

You name it, we are using it. Device Magic has made a significant impact on just about every business process we use. In fact - we are developing processes around Device Magic.

The product and support is second to none.

None at this stage, I have always managed to get everything resolved.

None

Reduce time to complete paper forms.

Data capture on the go makes it super easy for the team to gather information and analyze a month's operation in just a couple minutes.

I wish the standard plan had some communication options to SQL databases & the analytics tool feels uncompleted.

Try it, you won't regret it. The forms are super easy to set up and flexible. You can literally do anything with this app.

We are using it to apply internal audits, study procedure deviations and make summaries of routinary observations. We are also doing per-employee performance evaluations which help the team be more integrated and the workers have achieved higher levels of self-awareness. This has led us to a better work environment, safety and quality.

The wide variety of options available in data destinations. It is important to be able to send things to different services, and sometimes, send things simultaneously.

Sometimes there are inconsistencies in compatibility of forms between iOS and android. This makes for some surprise situations in the field where a form won't work for some users.

More options for updating resource files. Ideally include an option to update a file via email w/ attachment. Emails can be automated from various systems with attached reports.

Collection of data in offline situations, and expediting the execution of action items resulting from the submitted data.

We are no longer misplacing field reports. When we want to know what happened with a certain job we can always find the information as the platform is able to integrate with our One Drive accounts. It is easy to update the way we want to see our reports and if we want to change something. The support people are very helpful and committed.

I wish I could write information directly into SharePoint lists.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?