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Deputy Reviews

User Rating

4.8/5 (Based on 1,421 Ratings)

Rating Distribution

  • Excellent

    87.3%
  • Very Good

    7.7%
  • Average

    1.6%
  • Poor

    2.8%
  • Terrible

    0.6%

User Sentiments

Easy to Use Interface, Extensive Integrations, Efficient Scheduling, Real-Time Communication

Annual Leave System Issues, Inaccurate Geolocation, Occasional Syncing Issues, Limited Mobile App Functionality

Do You Use Deputy?

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Review Summary

Overall, Deputy is a well-received workforce management solution praised for its user-friendly interface, robust scheduling and time tracking capabilities, and comprehensive employee self-service portal. However, some users have expressed concerns regarding occasional bugs and glitches, limited customization options, and the need for improved reporting capabilities, particularly in generating customized reports. Despite these shortcomings, Deputy is generally considered a reliable and efficient tool for businesses seeking to streamline their workforce management processes and enhance employee engagement.

Pros

  • Easy to use interface and intuitive design, making it accessible to users of all skill levels.
  • Robust scheduling and time tracking features that help businesses streamline their workforce management.
  • Comprehensive reporting and analytics provide valuable insights into employee performance and productivity.

Cons

  • Some users have reported occasional glitches and technical difficulties with the platform.
  • Limited customization options, which may not meet the specific needs of all businesses.
  • Customer support could be improved, with some users experiencing delays in response times.

AI-Generated from the text of User Reviews

Reviews
DH

Deon H

May 19, 2026 Source: G2.com
Easy to Use with Seamless Buildxact Integration
What do you like best about Deputy?Intergration with Buildxact, ease of use.What do you dislike about Deputy?It isn’t completely applicable to the construction business I work for. I’ve had to use features outside of what they’re intended for just to make them work for our business.What problems is Deputy solving and how is that benefiting you?Transposing timesheet hours to invoices in a fraction of the time it takes to do it manually
Read more
JA

Janine A

April 27, 2026 Source: G2.com
Deputy Keeps Me in the Loop and Simplifies Award Queries
What do you like best about Deputy?As a bookkeeper Deputy ensures that i am in the loop with the employees of our clients. It assists clients with award queries etcWhat do you dislike about Deputy?Customer support is a little slow - but in saying that issues always get resolvedWhat problems is Deputy solving and how is that benefiting you?Taking the guesswork out of shift allowances, (minimum shift etc)
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VR

Verified User in Retail

April 23, 2026 Source: G2.com
Easy Shift Scheduling and Timesheets for Everyone
What do you like best about Deputy?It’s easy for everyone to use, whether you’re a manager, a casual worker, or a full-time user. You can quickly assign shifts, swap shifts, and adjust timesheets without any hassle. Overall, it makes anything related to time and shift management a total breeze.What do you dislike about Deputy?I honestly can’t think of anything to complain about. I’ve never had any issues with Deputy across multiple businesses, and I’ve never even needed to contact support.What problems is Deputy solving and how is that benefiting you?As a retail manager overseeing multiple teams of people at different life stages, Deputy significantly reduces the mental and physical workload involved in assigning shifts. For example, when I’m building the roster, I can immediately see when someone has blocked out time and whether they’re available. The best part is that if someone can’t work a shift anymore, they can put it up on the platform and someone else can claim it. That saves employees from having to message me, and it saves me from then having to work out who to swap the shift with.
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JF

Jesse F

March 31, 2026 Source: G2.com
Easy Daily Timecard Management
What do you like best about Deputy?It is easy to manage my employee's timecards on a daily basis.What do you dislike about Deputy?Sometimes the search bar to find specific employees has a lot of lag.What problems is Deputy solving and how is that benefiting you?It helps solve all of my teams physical in and out punches.
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JK

Jeffrey K

January 31, 2026 Source: G2.com
DEPUTY PRINCIPALS
What do you like best about Deputy?DEPUTY IS INTUITIVE AND EASY TO NAVIGATE, REQUIRING MINIMAL TRAINING FOR EFFECTIVE USAGE.What do you dislike about Deputy?USERS HAVE REPORTED THAT THE LOADING OF SCHEDULES AND NOTIFICATIONS CAN BE FRUSTRATING DURING PLANNING.What problems is Deputy solving and how is that benefiting you?USERS APPRECIATE THE EASE OF SCHEDULING, MAKING ROSTERING AND TIME MANAGEMENT EFFICIENT AND RELIABLE.
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DM

Diana M

January 23, 2026 Source: G2.com
My experience with Deputy
What do you like best about Deputy?It’s very helpful to manage my work schedule, take shifts and organize my work day.What do you dislike about Deputy?Nothing, so far it has work really well for meWhat problems is Deputy solving and how is that benefiting you?It has help me to keep my work hours on track
Read more
AH

Andria H

January 21, 2026 Source: G2.com
Intuitive Dashboard and Seamless Integrations Streamline HR Scheduling
What do you like best about Deputy?It has an intuitive dashboard that is very easy to us which make scheduling easy and straightforward which helps reduces the hassles of manual scheduling. What do you dislike about Deputy?It has seamless integration with multiple tools which helps streamline all HR operations with efficiency.Recommendations to others considering Deputy?New users finds the interface complex and there are needs for training to get the best out of the app.What problems is Deputy solving and how is that benefiting you?It helps us overcome the challenges of manual scheduling which is error prone and time consuming.
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JG

JAYVETH COROMOTO G

January 21, 2026 Source: G2.com
Fácil de usar y claro: turnos y asistencia sin malos entendidos
What do you like best about Deputy?I like it because it is easy to use. Everything is clear with the shifts and attendance, and this way misunderstandings with the schedules are avoided.What do you dislike about Deputy?Sometimes the app becomes slow or fails when marking attendance. When that happens, confusion arises until they fix it.What problems is Deputy solving and how is that benefiting you?It helps me organize the schedules and attendance. Avoid confusions and incorrectly recorded absences, and allows me to clearly know at all times when I work and when I rest.
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EB

Efraim B

January 18, 2026 Source: G2.com
Effortless Scheduling, User-Friendly Interface
What do you like best about Deputy?I appreciate Deputy for being user-friendly, which makes managing employee schedules much easier. It effectively takes care of notifying employees about their schedules, which is incredibly helpful. I find it easy to set up and use all the features it offers.What do you dislike about Deputy?NoneWhat problems is Deputy solving and how is that benefiting you?I use Deputy to handle employee schedules. It updates employees with scheduling and takes care of notifying them. It's user-friendly and easy to set up.
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JR

Jean R

January 17, 2026 Source: G2.com
Simplifies Rota Management, Seamless Payroll Integration
What do you like best about Deputy?I like how Deputy syncs approved hours directly to the payroll system, which helps in reducing the risk of pay disputes and compliance issues. I also appreciate Deputy's advanced scheduling and forecasting tools that can handle complex shift patterns. It offers broad integration with payroll and POS systems, making it very useful. The initial setup of Deputy was very easy, which is something I really value.What do you dislike about Deputy?I think the pricing is relatively higher. Also, changes to tiers and features can feel like forced upgrades.What problems is Deputy solving and how is that benefiting you?I use Deputy for rota management, communication, and HR. It reduces time spent on rosters, avoids overstaffing, and syncs hours to payroll, lowering pay disputes. Deputy handles complex shifts with scheduling tools and integrates with payroll systems.
Read more

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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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