Deputy Reviews

User Rating

3.9/5 (Based on 99 Ratings)

Rating Distribution

Excellent
65.7%
Very Good
7.1%
Average
4%
Poor
2%
Terrible
21.2%

User Sentiments

Easy to Use Interface, Extensive Integrations, Efficient Scheduling, Real-Time Communication

Annual Leave System Issues, Inaccurate Geolocation, Occasional Syncing Issues, Limited Mobile App Functionality

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Review Summary

Overall, Deputy is a well-received workforce management solution praised for its user-friendly interface, robust scheduling and time tracking capabilities, and comprehensive employee self-service portal. However, some users have expressed concerns regarding occasional bugs and glitches, limited customization options, and the need for improved reporting capabilities, particularly in generating customized reports. Despite these shortcomings, Deputy is generally considered a reliable and efficient tool for businesses seeking to streamline their workforce management processes and enhance employee engagement.

Pros

Easy to use interface and intuitive design, making it accessible to users of all skill levels.
Robust scheduling and time tracking features that help businesses streamline their workforce management.
Comprehensive reporting and analytics provide valuable insights into employee performance and productivity.

Cons

Some users have reported occasional glitches and technical difficulties with the platform.
Limited customization options, which may not meet the specific needs of all businesses.
Customer support could be improved, with some users experiencing delays in response times.

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Reviews

Kathryn

December 1, 2024 Source: Trustpilot.com

Brilliant app

Brilliant app, works well for our service. We have been using since September 2024

Wendy Askew

November 27, 2024 Source: Trustpilot.com

I Like it very much

There was a glitch at first. This was fixed in a timely manner
Easy to navigate around
Looking forward to making life easier for staff and myself at work

Nick

November 25, 2024 Source: Trustpilot.com

Ease of use

New starters find navigating around the system easy and I find this helpful when presenting step by step process to them.

sue butler

November 22, 2024 Source: Trustpilot.com

much easier to use than I originally …

much easier to use than I originally thought it was going to be

michael82

November 7, 2024 Source: Trustpilot.com

An amazing addition to our hospitality business!

Deputy has been an amazing addition to our newly opened business, helping simplify the hospitality pay process and save so much time! The support is fantastic, very quick responses and great follow up. Highly recommend!

Sandeep Bhardwaj

October 27, 2024 Source: Trustpilot.com

Real time updates on roster and costs.

Katy McSweeny

October 15, 2024 Source: Trustpilot.com

Very easy to use

Very easy to use. Great for communication with my team.

Sergio Mojica

October 12, 2024 Source: Trustpilot.com

program works great .

Date of experience: October 12, 2024

Scottie

October 7, 2024 Source: Trustpilot.com

good app

good app , well received by staff

Admin ADS

September 29, 2024 Source: Trustpilot.com

This software is easy to use and plan…

This software is easy to use and plan schedules. All the staff find the app easy to use.