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About Decision Voice

Decision Voice is a customer support software to garner reviews straight from the mouth of customers. This software intends to replace text reviews with voice reviews to be much more precise and as there isn’t anything more pleasing than a customer’s voice. Transcripts of the call allow one to choose which reviews to keep on the portal and the ones to be kept hidden. The software alerts the user with an email to let him know that a new review has come and is waiting for approval. Users can pin their favorite review on the top of the review feed to make the site look organized. One need not share his or her credentials but still add the firm’s marketing manager, office manager and customer support representative to let them approve or disapprove a review as they come. If one manages multiple sites then there is no need to be worried there as well, as one can let customers provide feedback on the respective websites containing the users’ own phone numbers with which they have created the sites.

Screenshots & Videos

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Pricing

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)
  • Freelancers

API Support

  • NA

Modes of Support

  • Online

Decision Voice Features

Access Control

Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role

Approval Process Control

Allows to approve or reject the content before publishing

Multiple Site Management

Helps to analyze and track more than one websites

Team Management

Ensures all the members of the sales teams satisfy clients by upgrading activities and answering questions in real-time.

Reviews Management

Helps in tracking and monitoring how the hospitality property perceived across the web and social media channels

Alerts (Notifications)

Triggers an instant notification via Voice, SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage.

Decision Voice Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 31/01/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Decision Voice Pricing.

Decision Voice Alternatives

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Decision Voice FAQs

What is Decision Voice used for?

Decision Voice offers the following functionalities:

  • Access Control
  • Approval Process Control
  • Multiple Site Management
  • Team Management
  • Reviews Management
  • Alerts (Notifications)

Learn more about Decision Voice features.

Does Decision Voice provide API?

No, Decision Voice does not provide API.

Decision Voice Contact

Vendor Details

Not available

Contact Details

Not available

https://decisionvoice.com/

Social Media Handles

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