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One of the Best CRM systems out there for contacting customers and reading statistics, keeping track of inventory and costs and accounting
They need to work on Merging multiple of the same lead source. Too many multiple leads come in and the sales people get confused and step on each others toes when it comes to claiming customers.
Again Merging of the same customer is a benefit to help limit confusion
Training is necessary and even though there was a new interface design, it's not as user friendly. It is a structured organized contact network. There is a lot of versatility for Accounting and titles and sold cars,