Creatio CRM Reviews

Freedom UI feels like a better way to create a UI.

Create a personalized object style by using code.

Replace the old platform and implement a workflow.

I use Creatio to tackle the daily challenges of service and sales teams, focusing on CRM implementation. It helps me speed up delivery with AI and no-code tools, bringing me closer to business teams during implementation. I really like the agents and upcoming voice AI features that Creatio offers. The business process automation is another aspect I appreciate, as it enhances efficiency. I love the Freedom UI because it provides actual freedom; I can build engaging UIs directly during workshops with customers, which is amazing. The AI is native to the platform and easily speeds up the work of end users. The no-code nature of Creatio makes the initial setup very quick.

I think ALM part could be more enterprise ready to enable concurrent work of multiple developers.

Creatio helps me tackle daily challenges of service and sales teams, speeds up delivery with AI and no-code tools, and brings me closer to business teams during CRM implementation. Freedom UI gives me the means to build engaging interfaces directly with customers, making it very effective.

.AI default enablement, speed to deploy and scaling

Time to learn can be reduced with some innovative approaches

We are enabling creatio right now

.Ease of development, integration and comfiguration

Licensing costs can be reduced to attract small scale companies

Ease of development

How simple and easy it is to use yet is so intuitive with so many robust capabilities and features.

Nothing

Helping us streamline our internal sales and recruitment processes. We find it especially helpful when we keep a 360 view of our accounts and how to best manage and keep track of our customers.

I deal with the partner team. They are sharp and very proactive and supportive.

Our contacts want to execute on as much as possible. But maybe too much. Things can tend to slip

We are a marketplace technology partner

I like Creatio's no-code abilities, which makes it very easy to work with. I also appreciate the AI-powered features, which help speed up the time to value. The initial setup of Creatio was very easy, and it's really great overall, with not much to improve.

Lowering AI consumption costs

Creatio helps us focus our efforts to drive more revenue at a better cost of acquisition and speeds up time to value with its AI-powered and no-code features.

I like that Creatio is easy to use and offers no-code functionality. This allows for quick implementation of changes. The initial setup was easy, especially with support from our partner. I would definitely recommend Creatio to a friend or colleague with a score of 10.

Monitoring our many environments, especially knowing which environment is at what status and when updates are due.

I use Creatio for customer management, marketing, and sales. It is easy to use and allows for quick implementation of changes through its no-code functionality.

The ease of creating processes and designing your screens, without the need for code

It would be good to have technical support in Spanish, currently it is only available in English.

Lead generation and tracking

The ability to focus on our customers, and the freedom we have to create workflows, processes, and applications that do what we as a bank need.

Customer support being available 24/7 (or very close) is very helpful. We had an issue where we pushed a package from a higher version to a lower version and Creatio support was able to work through the night on our issue.

Ticketing, having to submit a ticket, then having to give Creatio support access to environment, in two separate steps. The ability to submit a ticket and give Creatio support in one simple step would be best.