VI

Verified User in Insurance

October 15, 2026 Source: G2.com

Intuitive Low-Code Platform with a Truly Useful Partner Ecosystem

What do you like best about Creatio?

Intuitive and low-code. It’s easy to implement, and the partner ecosystem is genuinely useful. It’s also easy to learn, so getting started doesn’t take much time.

What do you dislike about Creatio?

Integration is challenging for inhouse application and system of records

What problems is Creatio solving and how is that benefiting you?

Workflow management and lead management.

DF

Dan F

October 15, 2026 Source: G2.com

SAAS license like salesforce Easy-to-Use No-Code/Low-Code APIs and Dev Portal

What do you like best about Creatio?No code low code and dev portal ease of use APIsWhat do you dislike about Creatio?Need in house technical knowledge. More focus on real time payments and cross market utilityWhat problems is Creatio solving and how is that benefiting you?Better than

DF

Dan F

October 15, 2026 Source: G2.com

SAAS license like salesforce Easy-to-Use No-Code/Low-Code APIs and Dev Portal

What do you like best about Creatio?

No code low code and dev portal ease of use APIs

What do you dislike about Creatio?

Need in house technical knowledge. More focus on real time payments and cross market utility

What problems is Creatio solving and how is that benefiting you?

Better than

VI

Verified User in Insurance

October 15, 2026 Source: G2.com

Intuitive Low-Code Platform with a Truly Useful Partner Ecosystem

What do you like best about Creatio?Intuitive and low-code. It’s easy to implement, and the partner ecosystem is genuinely useful. It’s also easy to learn, so getting started doesn’t take much time.What do you dislike about Creatio?Integration is challenging for inhouse application and system of recordsWhat problems is Creatio solving and how is that benefiting you?Workflow management and lead management.

KR

Krzysztof R

October 8, 2026 Source: G2.com

Brilliant AI in Creatio

What do you like best about Creatio?

AI in Creatio is brilliant. It’s great for CRM.

What do you dislike about Creatio?

I don’t find any issue right now. But I’m still exploring the platform.

What problems is Creatio solving and how is that benefiting you?

I'm creating CRM for my clients faster.

VE

Verified User in Oil & Energy

October 8, 2026 Source: G2.com

Easy to Implement with Highly Usable Business Processes

What do you like best about Creatio?

Easy to implement, with business processes that are very usable.

What do you dislike about Creatio?

Loading pages takes so long. It’s really slow to refresh and to log in.

What problems is Creatio solving and how is that benefiting you?

I’m a consultant implementing this for clients. I don’t use it personally, aside from the Success Portal.

JS

Justyna S

October 8, 2026 Source: G2.com

Flexible Automation with Centralized Data Management

What do you like best about Creatio?

I like most about Creatio is its flexibility and automation capabilities. It makes it easy to adapt processes to business needs.

What do you dislike about Creatio?

I don't hale an opinion of that

What problems is Creatio solving and how is that benefiting you?

Creatio centralizes customer data and its flexibility makes it easy to adapt processes to business needs, enhancing automation capabilities.

VS

Verified User in Financial Services

October 8, 2026 Source: G2.com

Flexible, Highly Configurable CRM That Keeps Improving Our Sales Processes

What do you like best about Creatio?

We have been using Creatio as our sales CRM for five years and appreciate its flexibility and extensive capabilities. Its highly configurable low-code platform allows us to adapt workflows to our business needs and continuously improve our sales processes.

What do you dislike about Creatio?

While Creatio offers a wide range of features and flexibility, the pricing could be more competitive, especially for businesses looking to scale their usage. More flexible pricing options would make the platform even more attractive for long-term customers.

What problems is Creatio solving and how is that benefiting you?

Creatio helps us manage our sales processes, centralize customer information, and improve visibility across our sales pipeline. Its flexible low-code capabilities allow us to customize workflows to our business needs, automate routine tasks, and improve team efficiency.

NC

Nikita C

October 8, 2026 Source: G2.com

Fantastic AI Features, Needs SQL Performance Improvement

What do you like best about Creatio?

I really like the AI tools in Creatio, they stand out for me. The features in its Studio and agents are definitely beneficial and valuable in my experience.

What do you dislike about Creatio?

The SQL performance in Creatio could use some work, especially when it comes to the Freedom UI dashboards. They tend to generate hard queries that can be a bit of a pain.

What problems is Creatio solving and how is that benefiting you?

Creatio solves issues with large data, which is crucial for our banking operations. I appreciate its AI tools for efficiency, although SQL performance can be affected by complex queries from Freedom UI dashboards. Overall, it integrates well with our banking apps.

DK

Daria K

October 8, 2026 Source: G2.com

Simplified Workflow Management with Speed

What do you like best about Creatio?

I like that Creatio helps speed up my work and that it allows me to build things faster than our old solution. The configuration part is very fast if we know what we want to achieve, which I find very effective.

What do you dislike about Creatio?

-

What problems is Creatio solving and how is that benefiting you?

I use Creatio to manage all workflow in one place, speeding up work and building solutions faster than before.

Creatio CRM Reviews

User Rating

Rating Distribution

Do You Use Creatio CRM?

Verified User in Insurance

Dan F

Dan F

Verified User in Insurance

Krzysztof R

Verified User in Oil & Energy

Justyna S

Verified User in Financial Services

Nikita C

Daria K

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