DW

Daniel W

July 19, 2026 Source: G2.com

CRM end to end Easy to Use—Creatio Has Been Great for My Business

What do you like best about Creatio?

Easy to use. I have been using creatio for my business and it turned out great

What do you dislike about Creatio?

Pricing is too high as compared to competitors

What problems is Creatio solving and how is that benefiting you?

Creatio is handling my sales

RP

Randol Antonio P

June 16, 2026 Source: G2.com

Freedom UI Makes Everything Feel Effortless

What do you like best about Creatio?

Freedom UI feels like a better way to create a UI.

What do you dislike about Creatio?

Create a personalized object style by using code.

What problems is Creatio solving and how is that benefiting you?

Replace the old platform and implement a workflow.

TW

Tanner W

June 12, 2026 Source: G2.com

Empowers Customer Focus with Flexible, Bank-Ready Workflows

What do you like best about Creatio?

The ability to focus on our customers, and the freedom we have to create workflows, processes, and applications that do what we as a bank need.

What do you dislike about Creatio?

Recommendations to others considering Creatio?

Customer support being available 24/7 (or very close) is very helpful. We had an issue where we pushed a package from a higher version to a lower version and Creatio support was able to work through the night on our issue.

What problems is Creatio solving and how is that benefiting you?

Ticketing, having to submit a ticket, then having to give Creatio support access to environment, in two separate steps. The ability to submit a ticket and give Creatio support in one simple step would be best.

BB

Bharath B

June 12, 2026 Source: G2.com

Fast Deployment and Scaling with AI Enabled by Default

What do you like best about Creatio?

.AI default enablement, speed to deploy and scaling

What do you dislike about Creatio?

Time to learn can be reduced with some innovative approaches

What problems is Creatio solving and how is that benefiting you?

We are enabling creatio right now

VM

Verified User in Manufacturing

June 12, 2026 Source: G2.com

Customer Success growing Strong Out-of-the-Box Features

What do you like best about Creatio?

.OOTB features real y make the implementation easier

What do you dislike about Creatio?

Dashboard and data usage because it needs personalization

What problems is Creatio solving and how is that benefiting you?

Sales and

VM

Verified User in Building Materials

June 12, 2026 Source: G2.com

Intuitive, Easy-to-Use Interface with a Great User Experience

What do you like best about Creatio?

Creatio provides a great user experience. The interface feels intuitive, and it’s easy to use.

What do you dislike about Creatio?

If someone isn’t familiar with how it works, they may end up creating unnecessary fields, which can then be difficult to delete.

What problems is Creatio solving and how is that benefiting you?

Managing relationships and sales with our customers.

PD

Philip D

June 12, 2026 Source: G2.com

Streamlining internal sales processes

What do you like best about Creatio?

How simple and easy it is to use yet is so intuitive with so many robust capabilities and features.

What do you dislike about Creatio?

Nothing

What problems is Creatio solving and how is that benefiting you?

Helping us streamline our internal sales and recruitment processes. We find it especially helpful when we keep a 360 view of our accounts and how to best manage and keep track of our customers.

RI

Randall I

June 12, 2026 Source: G2.com

Great event

What do you like best about Creatio?

I deal with the partner team. They are sharp and very proactive and supportive.

What do you dislike about Creatio?

Our contacts want to execute on as much as possible. But maybe too much. Things can tend to slip

What problems is Creatio solving and how is that benefiting you?

We are a marketplace technology partner

BR

Bonarge R

June 12, 2026 Source: G2.com

Integración Sencilla que Optimiza Flujo Bancario

What do you like best about Creatio?

I really like the way we can build solutions with Creatio. I especially value the CRM, the 360 view, and BPMN. Additionally, the integration with the API was extremely simple.

What do you dislike about Creatio?

I think the front-end interface could improve

What problems is Creatio solving and how is that benefiting you?

Creatio resolves the slowness in loan processes and improves the customer experience. I like how we can build solutions.

HH

Horst H

June 12, 2026 Source: G2.com

Revolutionized Our Marketing with No-Code and AI Abilities

What do you like best about Creatio?

I like Creatio's no-code abilities, which makes it very easy to work with. I also appreciate the AI-powered features, which help speed up the time to value. The initial setup of Creatio was very easy, and it's really great overall, with not much to improve.

What do you dislike about Creatio?

Lowering AI consumption costs

What problems is Creatio solving and how is that benefiting you?

Creatio helps us focus our efforts to drive more revenue at a better cost of acquisition and speeds up time to value with its AI-powered and no-code features.

Creatio CRM Reviews

User Rating

Rating Distribution

Do You Use Creatio CRM?

Daniel W

Randol Antonio P

Tanner W

Bharath B

Verified User in Manufacturing

Verified User in Building Materials

Philip D

Randall I

Bonarge R

Horst H

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