Countingup Reviews

User Rating

4.4/5 (Based on 2,760 Ratings)

Rating Distribution

Excellent
78%
Very Good
7.2%
Average
1.8%
Poor
1.4%
Terrible
11.6%

User Sentiments

Easy to Use, Quick Customer Support, Great Business Account Features, Helpful Staff

Account Suspension Issues, Limited Card Functionality, Lack of Customer Support Phone Number, Slow Email Support

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Review Summary

Users commend Countingup's user-friendly interface, efficient customer support, and time-saving features such as automatic expense categorization and receipt scanning. Many reviewers praise the app's ability to simplify their bookkeeping and accounting tasks, enabling them to focus on running their businesses. However, some users express concerns regarding occasional technical glitches and limited integration options, suggesting that the app could benefit from further enhancements and a wider range of integrations with other business tools. Overall, Countingup seems to be well-received by users seeking a user-friendly and efficient accounting solution, with positive feedback outweighing the negative.

Pros

Convenient mobile app for onthego banking.
Easytouse interface for quick and efficient banking.
No hidden fees or extra charges.

Cons

Limited ATM access, which can be inconvenient for some users.
Customer support can be slow to respond.
Some users have reported issues with the app crashing or freezing.

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Reviews

Russ

January 15, 2026 Source: Trustpilot.com

Really easy to set up and great app

Anike Kikiowo

January 14, 2026 Source: Trustpilot.com

Efficient

The services provided, efficient
Easy transfer
The charges are considerably, bo hidden fees.
Customer chart services are professional

Eat More BLACKPOOL Ltd

January 14, 2026 Source: Trustpilot.com

It’s very easy and convenient and fast…

It’s very easy and convenient and fast to use the service. I’m very happy

Customer

January 13, 2026 Source: Trustpilot.com

Easy to set up - Bank & Ltd

Easy to set up alongside my limited company. App is very intuitive and customer support excellent.

Gold star roofing

January 9, 2026 Source: Trustpilot.com

Awesome banking app

Charles Ellmore

January 4, 2026 Source: Trustpilot.com

It took me less than 10 minutes to…

It took me less than 10 minutes to create a business account with you - Wow!

I had initially started the business account application process with my existing bank. Five weeks down the line I still didn’t have an account, my business opportunity was in jeopardy and Countingup saved the day quite literally!

The app is fantastic, I have used the other banking apps since day dot, but this app has some seriously cool features and really is a breath of fresh air to the antiquated banking world, offering smartfeatures I haven’t seen before such as the tax harvesting, as well as creating professional looking invoices in seconds.

Well done, keep up the good work! Really, really impressive!

Brian Shaw

December 26, 2025 Source: Trustpilot.com

I'm still waiting for my problem to be…

I'm still waiting for my problem to be fixed.

Farhad Naimi

December 25, 2025 Source: Trustpilot.com

Very functional

Very functional
So easy to manage your business

Dzintars Baugeris

December 21, 2025 Source: Trustpilot.com

Everything

For now, everything is satisfactory, we'll see what happens later.

The Earl of Dublin

December 17, 2025 Source: Trustpilot.com

Simple to set up

Simple to set up, free to use and really nice app