Clover Reviews

Easy to use system and the staff are engaging and helpful with any support

I haven’t come across any issues yet and the rep has always been super helpful

These are the first company I have used.

I find Clover very easy to use, which is a big plus for me. All aspects of its use are made with a lot of thought and its interface is easy to see and utilize. Aside from the extra bonuses with purchases, adding value for repeat customers, its a great return on investment as a customer may come in ordering 1 item and as there are special incentives to order more--that customer ends up adding more to their order. It's great that you can keep someone in the system as a continuous user and try to sell them more items. My clients loved that aspect. Clover works well with Five Stars and other reward programs, which enhances its value. Additionally, the initial setup was very easy; despite needing some phone help, we managed to set it up quite easily. (My co. did not have AI intelligence added to the Clover POS system.

Sometimes there are issues with payment source, but it is rectified quickly. Infrequently there was a slight problem with the interface and the checkout would need to be repeated. But it was fairly rare-Other than that, there were very minor issues.

Clover is very easy to use, and my previous POS Check out registers/ computers took lots of time and were not helpful. The ability to coordinate with other companies and offers extra bonuses with purchases. My clients liked being in this system as a continuous user, as it provided value for repeat customers and integrates well with programs like Five Stars for promoting and selling more items. While there was NO AI at that time, we were interested in adding the AI integration in the future.

Its very easy to use and I like how it stores the customers info

I sometimes have difficulty finding past charges when i do a search for a particular customer. I only needed customer support one time

I am able to charge cards without having to keep credit card data on file

I use Clover for my tire shop to process credit card payments and review reports. It gives me a very clear view of where our income is coming from, like which payment methods are used, who the customers are, and what products we're selling. It's very comprehensive. One of the most important features is the ability to make items and manage inventory, which helps tie the business together and ensures everything is accounted for. It really helps with the accounting aspect by tying together the cost of goods for each sale. Also, integrating with QuickBooks Online is very smooth, which is a big plus. Once I figured out what level we needed to run our business properly, the setup of Clover was pretty much easy, and it's been very good.

They charge a very high membership in order to incorporate advanced inventory, which would allow the tracking of the cost of goods. Right now, I'm on a $30 a month plan, but if I wanted to do more advanced inventory, it would cost me around $85 a month, which is a lot more. I think we should include that in the cheaper plan.

I use Clover to process credit card payments and review reports, which gives a clear view of income sources. It simplifies accounting by tying together costs and inventory, enhancing business management.

Clover makes transactions quick, easy and organized. It is very user-friendly and straightforward allowing for quick adoption. It is easy to review transactions and reprint receipts for recordkeeping.

It can be difficult to review dozens of transactions to find the correct one.

Clover is solving problems related to cashiering within our organization.

Easy to use and integrate. Excellent product management and ecommerce integration.

Nothing come to mind at this time other than more plan subscription categories to choose from.

Easy for me to manage my product listings, Google marketing, and on-line store integration and management.

I love how Clover keeps better track of our sales and provides specific reports regarding our inventory and what has been sold, which is an improvement over our previous POS providers. I also love that there is a camera on the POS systems, which helps us know who's using and doing what because sometimes people forget to sign out, and another employee might ring under someone else's name.

The whole thing with having to purchase individual apps, the prices add up quickly. I understand how Clover is basically a POS middle-man, but I think there should be a discounted price if we have to utilize other apps for clocking, scheduling, gift cards, combo/deals and promotions, etc. For example- if an app is $10/month, if we are using it through Clover- I would expect to pay $7 or $8/mo. If that makes sense

Clover keeps better track of our sales and provides specific inventory reports, which is an improvement over our previous POS providers.