CheckWriters Reviews

What do you like best about Checkwriters?User friendly system and importantly the customer service response time when in need.What do you dislike about Checkwriters?Sometimes the custom report setup is complicated for the end user but there are fast solutions with the input of their customer service team.What problems is Checkwriters solving and how is that benefiting you?small changes in options that vary

What do you like best about Checkwriters?The software is very user-friendly and truly helps save time, but what really stands out is the staff. From the initial implementation through to any troubleshooting needs, they are always quick to respond, knowledgeable, and genuinely gracious in offering their help.What do you dislike about Checkwriters?Our only issues relate to our staff logging into their portals but I think it's more user error than software malfunction! Wish my employees received email notifications related to payroll.What problems is Checkwriters solving and how is that benefiting you?Time management and HR solutions that fit both my expectations and my budget. As a small non-profit, we often face challenges due to limited staff, resources, and access to technology. This solution has truly helped us save valuable hours when it comes to payroll and HR compliance.

What do you like best about Checkwriters?The customer support! The personal approach and affordability.What do you dislike about Checkwriters?n/a. I can not think of anything that I am concerned right now about. maybe the initial implementation of Performance reviews, I found the cost too highWhat problems is Checkwriters solving and how is that benefiting you?They are quick to address issues and calls so

What do you like best about Checkwriters?Checkwriters has provided a very smooth transition from our previous payroll provider They continue to be responsive to our needs and are professional and efficient.What do you dislike about Checkwriters?We really have not found anything that we dislike.What problems is Checkwriters solving and how is that benefiting you?Checkwriters has worked with us to produce our ACA requirements.

What do you like best about Checkwriters?I have 1 person to contact. It is nice to not have to dial a customer service number. I just email 1 person about anything, he takes of it immediately.What do you dislike about Checkwriters?I haven't found anything I dislike yet. I've been with checkwriters for almost 2 years now. They are VERY easy to deal with compared to my old payroll processor.What problems is Checkwriters solving and how is that benefiting you?TAX ISSUES! My old payroll company made a mess of my taxes. Checkwriters pays the taxes for me. They are paid on time. I have not received any notifications from the tax agencies about not filing or paying the wrong amount.

What do you like best about Checkwriters?The customer support provided by CheckWriters is exceptional. Although their local presence is convenient, it is not the primary reason for their outstanding support. What do you dislike about Checkwriters?The CheckWriters support team, along with our dedicated account manager, has been incredibly attentive to our needs. Despite being a smaller organization, we are treated as if we are their most important clients. Recommendations to others considering Checkwriters?The platform’s features are exceptionally well-designed, catering to our needs and offering much more than we require. One of the standout aspects of their customer service is the extensive library of instructional videos available for practically every feature. What problems is Checkwriters solving and how is that benefiting you?A quick search in their channel or a simple inquiry to our account manager provides us with the necessary instructions, links, and support to handle tasks independently.

What do you like best about Checkwriters?We have a monthly payroll process which is logical, fast, intuitive, and accurate. Any time I have an issue (which is infrequent), a quick call with little hold time solves my issue. I appreciate the value that CheckWriters offers by keeping pricing under control. I enjoy the clean and easy-to-read user interface. CheckWriters is adding to its reference materials bit by bit.What do you dislike about Checkwriters?They are sticklers for security, and that slows my employees sometimes. But, if anyone complains to me, it's more of a benefit than a problem. I want some special features designed for schools: summer pay, substitute processing, and access to the API so I can develop apps and forms. Also, I wish they had a QBO Advanced interface to push more payroll detail into my general ledger. I import the summary journal entry using Transaction Pro but detailed payee names would help me ensure proper general ledger coding. This isn't a major issue.Recommendations to others considering Checkwriters?The modern ESS (employee self-service) has cut down on questions from our employees by 90%. Out of 72 employees, we only have three that need regular, monthly hand-holding, which is par for the course! And, even with multiple types of time off, the software handles them easily. Our employees and approvers process requests with little help from the business office. What problems is Checkwriters solving and how is that benefiting you?

What do you like best about Checkwriters?Overall their customer service is outstanding.What do you dislike about Checkwriters?The HR systems tie to budgeting is limited.What problems is Checkwriters solving and how is that benefiting you?The efficiency of our payroll flow, and recruitment/onboarding.

What do you like best about Checkwriters?Our company was with another well-known, yet antiquated payroll provider for many years and had seen lack of service in numerous areas with them. The decision to switch was not an easy one due to the work involved with transitioning. Our HR team spent several hours talking to sales reps and watching demos to explore the available options, updated technology, and additional features available to us. Among all the demos, CheckWriters stood out to us for many reasons. What do you dislike about Checkwriters? Recommendations to others considering Checkwriters?Our HR team met Account Executive, Chris Landy at the 2023 SHRM Conference. Six months after implementation, he continues to follow up with us to ensure that CheckWriters is fulfilling all our needs. They have a dedicated team for implementation and training. Kudos to Tracy Fleming and Kayla Goller for being instrumental in our success with this new platform. The service this team provides to their clients is leagues ahead of the giants in the industry. What problems is Checkwriters solving and how is that benefiting you?

What do you like best about Checkwriters?The best thing that I like about Checkwriters is their customers service. Everyone that we've spoken with from sales to full implementation has been great!What do you dislike about Checkwriters?I think it would be great if Checkwriters had the option for users to recommend processes that they've used in the past in order to have Checkwriters consider adding it. Many of the users of Checkwrtiers have used other software platforms and each one of the platforms has pros and cons. Having a "recommendation" area would be great for users to offer a suggestionWhat problems is Checkwriters solving and how is that benefiting you?We were spending a lot of money with our past payroll software company and became more of a number, instead of a customer.