BrightHR Reviews

What do you like best about BrightHR?Brights go above and beyond to help, i have found the service very useful and the fact that they are open 24/7 is brilliant as my shelter runs 24/7What do you dislike about BrightHR?the wait time to get a call back, as there was one time i was waiting for someone to call me back to give me advice and they still hadnt called after 10 hours.What problems is BrightHR solving and how is that benefiting you?very helpful with staffing enquiries and the forms / templates are really helpful.

What do you like best about BrightHR?It's really simple to use from an employer and employee basis. It has cut out a lot of extra processes, and information can be seen quickly and easily.What do you dislike about BrightHR?It would be better if it were more adaptable to specific rules, for instance, increasing annual entitlements each year in line with contracts, since this is a manual process. Also, adding new employees to the system or making contract changes in advance would help. More pulling through the recruitment system would be good too!What problems is BrightHR solving and how is that benefiting you?Easy access to information so that managers can be empowered to make decisions regarding leave and keeping an eye on attendance rather than it all this being controlled by HR.

What do you like best about BrightHR?.Easy to see absences from my team, who is on holidays, sick & away on businessWhat do you dislike about BrightHR?I dont have any, i am quite happy with itWhat problems is BrightHR solving and how is that benefiting you?Visability

What do you like best about BrightHR?The dashboard and categories are easy to navigate.What do you dislike about BrightHR?I don’t believe I’ve found any problems with it so far. The staff find it easy to use and easy to navigate.What problems is BrightHR solving and how is that benefiting you?Staff can easily book annual leave and amend it when needed, and it’s very easy to track.

What do you like best about BrightHR?The app is a great tool and makes dealing with HR queries much simpler and quicker.What do you dislike about BrightHR?Sometimes it’s a little difficult to tell who is responsible for responding to holiday requests.What problems is BrightHR solving and how is that benefiting you?It is a lot quicker to be able to respond to holiday requests and be able to see where people are.

What do you like best about BrightHR?BrightHR gives me structure and clarity in my HR operations. The platform makes it easy to manage employee records, policies, and compliance tasks without getting lost in admin. Their support team has been consistently responsive and proactive, which has been especially valuable as I’m building out my organisation’s compliance framework. The combination of an intuitive system and reliable support has genuinely reduced the stress of managing HR.What do you dislike about BrightHR?Some parts of the platform feel a bit rigid when you’re setting up more complex HR or compliance workflows. There are moments where I wish certain features were more customisable, especially around policy structuring and multi‑role configurations. The system is strong overall, but a bit more flexibility would make it even better for businesses with evolving operational needs.What problems is BrightHR solving and how is that benefiting you?Before BrightHR, managing our tasks was fragmented and time‑consuming. We struggled with keeping everything organised and audit‑ready, but now we can centralise employee information, track policies, and manage compliance workflows in one place. This has resulted in clearer processes, fewer administrative errors, and a noticeable reduction in time spent on routine HR tasks. The platform has made it easier to maintain structure as the business grows, especially around compliance and documentation.

What do you like best about BrightHR?everything is very easy including logins, holidays and any other requests i get from my team.What do you dislike about BrightHR?Sometimes the connection when I’m using it on my phone isn’t great, but that’s mainly due to my phone. Also, some of the training content is a bit obscure and can be hard to find.What problems is BrightHR solving and how is that benefiting you?I’ve got a team of three, and I’ve assigned training to all of them. It’s been easy to track their progress as well.

What do you like best about BrightHR?.EASY TO USE, GOOD CALL CENTRE, FAST RESOLUTIONSWhat do you dislike about BrightHR?BrightPay get things wrong a lot each month with payrollWhat problems is BrightHR solving and how is that benefiting you?legal

What do you like best about BrightHR?The holiday and absence interface saves time authorising and no need for paper forms or spreadsheets. Very easy to see who is off and filter by department. The documents platform is simple to send company documents to all employees to read and sign leaving an audit trailWhat do you dislike about BrightHR?When you search for employees all terminated employees appear as well. Should just be the active ones and then have an option to include terminated if necessaryWhat problems is BrightHR solving and how is that benefiting you?Saving time and paper on the whole

What do you like best about BrightHR?They cared about us as an individual businessWhat do you dislike about BrightHR?So far, I haven’t had any issues, and there’s nothing I dislike.What problems is BrightHR solving and how is that benefiting you?It’s all the small things you don’t always think about as a small business owner—contracts, annual leave, policies, and so on.