Bonsai Reviews

Bonsai has been my go-to invoicing app/software for almost 3 years, and I don't think I will ever go anywhere else. For the price, the support, being able to do invoices and contracts all in one app...for a freelance videographer/photographer/drone pilot. I plan on using Bonsai for many years to come...as long as they will have me.

I've been using Bonsai for 3-ish years and can usually find what I need in their robust library of help topics. But occasionally need to speak to a human. Thankfully, they are one of the few businesses left that still offer real, human-to-human customer service.
I always receive a helpful, timely, and solution-focused follow up to my inquiries, and this time was no different. Thank you for your help!

I’ve been using Bonsai for years now, and it’s been a great tool for running my business. One of the things I appreciate most is how simple and intuitive the interface is. A lot of business software feels like it was designed strictly for accountants, which can make everyday tasks unnecessarily complicated. Bonsai, on the other hand, feels like it was built for actual business owners and freelancers who just want to manage their work efficiently without getting buried in overly technical workflows.

Their support team has also been excellent. Anytime I’ve run into a question or issue, they’ve been quick to respond and genuinely helpful in resolving it. It’s clear they care about their users and want the platform to work well for the people relying on it every day.

Overall, Bonsai has been a reliable, thoughtfully designed platform that makes running a business a lot smoother. I’d absolutely recommend it to freelancers or small business owners looking for a clean, user-friendly system to manage their operations.

HelloBonsai has been helpful with my multiple questions and continued questions. No AI support that didn’t know what I was asking, no frustration ..
email, asked a question- they responded with in 24 hours .. like it’s supposed to be done .. it was refreshing and appreciated

The customer experience at Bonsai was absolutely incredible. Sawyer went above and beyond to answer all my questions and get me in touch with the right resources that I needed for my specific situation. They were fast to respond, incredibly helpful, and speak in a very human way. I could not recommend this team enough!

I've rather enjoyed using Bonsai. I found it in their early days when they were essentially an invoicing platform without all the project management features and even then it was worth the money.

Their support team have always taken good care of me and they're online more often than I am so the replies have been prompt.

I have been using Bonsai for more than a year now, and it has been a great tool for my freelance business here in India. It provides me with multi-currency invoices, contracts, time tracking, and others. Their customer support is especially helpful and has helped me multiple times.

The invoice feature is easy to use and has automation to directly send invoices to the clients. I have also created multiple contracts, and they're a nifty feature because I don't have to use another software to write and get them signed.

Overall, I really like using Bonsai and hopefully, they will maintain how great the product is. It is totally worth the money.

Support is always the number one feature I look at with any platform or vendor, and Bonsai is great at responding quickly to any questions.

Happy with the Product.

It has helped with keeping track of invoices, projects etc., and mad it very easy to send out invoices and track payments which was my main purpose of purchesing.

Simply works!

I love well all the features you may need for freelancing admin is integrated into Bonsai, been using it for years!