B12 Reviews

User Rating

4.3/5 (Based on 303 Ratings)

Rating Distribution

Excellent
74.3%
Very Good
3%
Average
2.6%
Poor
14.5%
Terrible
5.6%

User Sentiments

Excellent Customer Service, Easy to Use Interface, Fast Website Setup, Professional Website Design

Poor Website Editing Capabilities, Limited Template Selection, Unclear Communication from Staff, Lack of Advanced Features

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Review Summary

Overall, users appreciate B12's user-friendly interface, comprehensive library of exercises, and supportive community. Many reviewers highlight the platform's effectiveness in promoting healthy habits and improving overall well-being. However, some users have expressed concerns regarding the lack of personalized recommendations and occasional technical glitches. Additionally, a few reviewers have mentioned that the exercises can be repetitive and unchallenging for experienced users.

Pros

Intuitive user interface: Easy onboarding and navigation.
Seamless integration: Integrates with leading business tools.
Powerful reporting and insights: Helps businesses make datadriven decisions.

Cons

Limited customization options: May not cater to all specific business needs.
Occasional technical issues: Some users have reported experiencing glitches.
High pricing: It may be costprohibitive for some small businesses.

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Reviews

Alex Price

October 22, 2026 Source: Trustpilot.com

I started off building my own website &…

I started off building my own website & had the b12s team come and revise it to just simplify and make it pop a little. They did an excellent job more then what I expected 5 stars! Thanks again Madeline and Dan & the techs.

Alex

John Blackwell

October 22, 2026 Source: Trustpilot.com

Great product, better service. 5 out of 5!

Not only have I enjoyed the product in terms of building our website, I've also had nothing but wonderful customer service experiences in onboarding. It's taken me some time to get use to the format and each time I've asked for help, the service team has been more than accomodating!

EDEH CHIZOBA

October 21, 2026 Source: Trustpilot.com

It have been a wonderful experience…

It have been a wonderful experience with the B12 App builders. Their customer service and support are top-notch and superb. You don't have to worry for anything at all because they will surely do their best at giving you solution to your challenges. Their Engineering team are also well experienced and experts. Their charges are also affordable with the initial Three months bonus for their new customers. Infact I recommend B12 App Builders to everyone who are looking for the best App Builders. Thank you for the good job you are doing. Keep it up.

Svetlana Shabdeen

September 6, 2026 Source: Trustpilot.com

They have made it so easy

They have made it so easy! Definitely recommend them. I have never built a site myself, I have no knowledge of that sort, but built one with their guidance and help!

Sarah Abu-Ramadan

August 28, 2026 Source: Trustpilot.com

Very positive experience…

I’ve had a really positive experience with B12’s customer support. The support team has been friendly, patient and genuinely helpful whenever I’ve had questions. They take the time to understand the issue, explain things clearly and double-check information when needed. I’ve always felt well supported and appreciate how kind and professional the team is. Great customer service! ?

Gary Lopes

August 21, 2026 Source: Trustpilot.com

Michael

Michael, Did a fantastic job. He is a huge asset to your team. Give him a raise ! Gary

Carol

August 10, 2026 Source: Trustpilot.com

Michael Fensterbush and his team did an…

Michael Fensterbush and his team did an amazing job of updating my website. Michael made suggestions that I never would have considered but really improved my website.

Donna

July 27, 2026 Source: Trustpilot.com

Michael and his team were exceptional…

Michael and his team were exceptional and helpful. Met my expectations.

Laurie M

July 4, 2026 Source: Trustpilot.com

Edwin and the B12 team were so great!

Edwin was so helpful with moving my domain over to my new website. He made the transition smooth and easy. I would definitely recommend them as a website builder. I was able to utilize their AI features to design my new company website in a timely manner and satisfied with the results. Thanks to the B12 team for being so awesome and friendly! ?

Eric Paul

June 24, 2026 Source: Trustpilot.com

Madeline was super helpful and easy to…

Madeline was super helpful and easy to work with. I will definitely be using them again!