Availity is a hospital management software that can smartly handle both outpatient management as well as inpatient management. This software is unbeatable when it comes to handling billing operations with its attractive features like claims management, billing and invoicing, etc. The tool can display patient benefits with updated copys and comes with drop-down menus and check boxes that assist in providing right information for insurance billing. It facilitates in simultaneously billing several insurance companies electronically. You can easily navigate and look for information with this tool. It is an intelligent hospital management software when it comes to billing and invoicing.
|Support||Online||Customer Type||Large Enterprises Medium Business Small Business|
|API||Contact||Jacksonville, Florida / 800-282-4548|
|Deployment||SaaS/Web/Cloud||Category||Hospital Management Software|
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Disclaimer: The pricing details were last updated on 12/07/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Pros: This website is accurate and up to date with pt information. Pulling benefits and elig for pts, this site tells you if the pt has other primary ins, and what it is, to verify we have the correct information in our system. Being able to view multiple insurance company information for elig for pts.
Cons: Not being able to submit claims, viewing fee schedules for all insurance company's.
Pros: - Customer service is amazing and fast!
- Provides a ton of insurance info you need (i.e. benefits and claim information)
- Ease of use!
Cons: - I wish there was a way to have information saved so that I don't have to input it every time - very time consuming and inconvenient
Overall: Such a fast and easy way to check patients' benefits and claims, especially after hours!
Pros: I love how easy it is to find patient insurance benefits
Cons: I do not like that it does not give detailed vision benefits
Pros: Great service. Our office seldom has to contact insurance companies for varification of data and benefits.
Cons: There are times when the site is down. This problem never lasts long.
I mostly use Availity for insurance verification and remittance viewing.
Some features are complicated and difficult to figure out.
It is really easy to use to check benefits for a new patient. I also like the predictability of payments being made on Mondays.
Pros: What I like most about this software is that you are able to look up insurance for anyone. It gives you details that you need for the service that you are providing without having to always call the insurance themselves to get the information you need.
Cons: What I like least about this product is that if you are looking for specific details about a service sometimes it does not give you what you need. Also, it tends to time out as well as have maintenance issues every now and then.
Overall: It allows us to get insurance information for our patients pretty seamlessly and makes it super easy!
Pros: I like that I am able to receive insurance information through Availity in one place. That does make my job a little easier than having to contact multiple insurance companies.
Cons: I think this software is difficult to use. The dashboard is not very clear. I wish it were easy to use. It alwasy takes me forever when I'm on Availity. It is not easy to even find customer support information.
Overall: Once you do contact customer support, they are kind and helpful.
Pros: Centralized system for credentialing. Ability to access multiple payers at once including benefits checks.
Cons: Hard to navigate because there are so many submenus. Often takes a while to update.
Pros: This website allows a variety of necessary functions for any medical practice. It is easy to use, and very convenient.
Cons: Their customer service leaves much to be desired. And the CareCalc/Cost Estimator functions often go down.
Overall: Our medical practice depends heavily on Availity's website on a daily basis. It allows us to look up patients' insurance benefits through most insurance companies without having to call in, Electronic Remittance Advices are easy to look up, and we are able to keep insurance companies up-to-date with our practice and doctor information through their services. And best of all, it's free! We have used Availity for years, and plan to continue for many years to come.
Pros: Easy to check benefits for several major insurances. Information regarding all providers can be updated electronically in an easy to use format. Availity is user friendly and has an intuitive feel.
Cons: Not all of the information I need is available on Availity. However, that very well might be because of what each insurance allows Availity to handle.
Overall: I work at a counseling center and assist in insurance billing. We use Availity to verify benefits for several insurance companies so that we are aware of what to charge each client as they come in. It is straightforward in what it does and has an intuitive feel. It has definitely simplified benefit checks and removed the need to call and have needless wait time while trying to obtain benefit information.