Availity is a hospital management software that can smartly handle both outpatient management as well as inpatient management. This software is unbeatable when it comes to handling billing operations with its attractive features like claims management, billing and invoicing, etc. The tool can display patient benefits with updated copys and comes with drop-down menus and check boxes that assist in providing right information for insurance billing. It facilitates in simultaneously billing several insurance companies electronically. You can easily navigate and look for information with this tool. It is an intelligent hospital management software when it comes to billing and invoicing.
|Support||Online||Customer Type||Large Enterprises Medium Business Small Business|
|API||Contact||Jacksonville, Florida / 800-282-4548|
|Deployment||SaaS/Web/Cloud||Category||Hospital Management Software|
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Disclaimer: The pricing details were last updated on 12/07/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
I like that I am able to bill multiple insurance companies through one program. This allows me to reduce the time spent on paperwork.
They do not have all insurance companies. They do provide alternatives though.
It is a great solution for billing multiple insurance companies
It has reduced the amount of time I spend billing insurance. I am able to track all claims in one place.
I mostly use Availity for insurance verification and remittance viewing.
Some features are complicated and difficult to figure out.
It is really easy to use to check benefits for a new patient. I also like the predictability of payments being made on Mondays.
The ease of using this for claim status and researching claims.
The length of time it takes to set up a company from scratch.
Its the only insurance based product that the insurance owns interest in, so its really the best one to use for that reason alone.
It helps us keep track of claims to make sure they are paid timely which in turn helps our cash flow.
I like how descriptive Availity is when looking up insurance verification. The site makes it easy to find claim statuses and benefits for patients easily instead of having to call in each time. I also enjoy the layout of the website because it is easy to maneuver around on.
I'm not sure if as a provider you decide what insurance companies are linked with the site, but I wish it offered more of the companies we use. The list that becomes available to choose from is limited and not with the most common insurance companies. Because the website is so detailed, at times, the information can seem chaotic and not well categorized.
Availity is my main source of verifying insurance benefits for our patients. I have realized that it has helped cut back on the amount of phone calls I make directly to the insurance companies. All the information is accurate and detailed.
Having access to pre-certifying many Bcbs out-of-state procedures without having to call and endure much often, pretty long wait lines
Runs slowly at times, will sometimes re-hook you to the first page when when calling and stating my position, only to be. Another thing, the biggest thing, completely lacking respect of all cleaning and self dignity
Trying to make sure information that is in the payor’s pre rqrmnts, actually meets req’ments; ratting than changing last minute;
I like the ease of being able to check insurances and submit claims online. It is time saving and makes my job so much easier!
I don’t always get a complete answer and have to call the company later anyway.
It’s much easier and faster to get our insurance questions answered online
The funtions used for claims analysis by providers
Providers dislike it and use it for claims analysis
It is clear on what is needed to be filled out. It doesn’t let you submit if you have an error.
Error when entering procedure codes. It does not tell you whether each specific service is covered or not.
Cannot search procedures individually.
Claim status is easy to view and is useful
I wish I had access to more payers fee schedule
Eligibility and benefits
I like how many insurance and the different options you can verify, whether its 2nd opinion, office visit etc.
That it doesn't always provide the correct information on copays, especially freedom health and/or UHC.
Obtaining authorizations, viewing auths and referrals. Also I use it daily to verify insurance benefits.