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Their chat software is useful for our organization as we host several online platforms for events. It is very easy to set up and implement across multiple sites. Their support is also very prompt.
Sometimes their social media connections for the content wall have issues but hasn't been enough to cause concern. Support is usually very responsive in assisting with issues.
Arena allows us to make virtual shows more interactive through social media content walls and chat room style embedded chats that allow multiple individuals to engage with each other in real time for networking or interactivity during live streams.