Arcade

Pros: Everything! Our associates really seem to enjoy Arcade. The diverse amount of redeemable gift cards seem to be a favorite.

Cons: There has been a little trouble with the reporting but our Arcade guru has been there every step of the way to offer any help she can!

Overall: We love it! I've seen our sales increase and the app has created a positive environment for friendly competition among our staff.

Pros: This software is very user friendly whether on desktop or phone app. It is easy to recognize coworkers. Makes it easy to bring different departments together and feel like one big group. Posting on the Feed with an inspirational or funny meme helps bring laughter or a smile to a busy day.

Cons: While working on a quest is very easy to understand. Working on a team quest, is not easy to understand the points. It is not as clear the % needed or what could bring more point to the team average.

For us, a non sales based team I feel it is harder to come up with different ways to earn tokens. Not sure how go up levels helps. Badges are unclear once we get them and how to continue to more.

Overall: I am very pleased that we have Arcade compared to our previous reward system, Arcade is far better. By giving non management staff an easier way to recognize each other .

Pros: I think she is my favorite part of Arcade, she is always kind and patient with me when I have "stupid" questions. She has been so helpful teaching someone "technology challenged" learn how to use the app and all of its benefits. Other than that I absolutely love how it has brought together all of us employees from different stores. Of course earning money and the competition is great as well!

Cons: ???? I have nothing. I have had a glitch or two that were taken care of immediately so I truly have nothing!

Overall: I absolutely love this app because of the way we are able to interact and share. Arcade would not be the same without the fabulous reps. I hope all of your people are as gifted as she is. I am not a social media person but I really enjoy the features that Arcade offers such as the chats and multiple news feeds where I can share with my team or all teams. I like being able to donate to money to Toys for Tots and being able to share with my coworkers on occasion. My overall experience with Arcade has given me a much stronger bond and better friendships that I do not believe I would have had without your app. Rep IS THE BEST!!!

Pros: It is very easy to get others involved and discussing sales successes.

Cons: As a manager I would like to see the amount of time an individual has spent using the application so that I can help them stay engaged.

Overall: I¿m impressed and pleased.

Pros: Communicating and competing with different stores in our company. It allows people to communicate and post in real time.

Cons: Better denominations for gift cards. Higher dollar amount. More contests with larger payouts. Takes too long to get gift cards...It should be instant.

Overall: Real time communication and enjoyable contests.

Pros: 1. Arcade is sales focused
2. Profile levels to encourage usage
3. Earn tokens/rewards
4. Training section
5. Quests

Cons: 1. No what to like or respect message withing chats
2. Often I select a new chat group and my message is delivered to the old chat
3. Sometime I can not change chat's
4. Sometimes pics wont upload
5. Not video support
6. Often closing and opening the app or refreshing the page is required

Overall: My team is more involved than when using other products/software

Pros: We have really enjoyed Arcade and how it has made our team more interactive with each other. We collaborate on ideas to improve, comment on each others posts and encourage each other. I like that we can now tag staff on the post to address issues or recognize staff immediately.

Cons: I'm looking forward to new ideas such as blog posts with ideas on improving our collaboration and real gamification on the app such as treasure chests, tickets, levels and building city communities brick by brick such as in other real games that keep users on the apps.

Overall: See comment on the prior page. :)

Pros: Easy to communicate across multiple chains throughout the company. Great for employee reconigition. Employees love the interaction with each other.

Cons: Some of the glitches with h the software have caused a few delays when trying g to roll out to programs. The team is very responsive and quick to get the issues fixed.

Pros: Rewards and incentives. Ability to give recognition stars for good behavior. Great for positive reinforcement.

Cons: No video or gif capability. Video and gif compatibility would enable use of trainings and various how tos

Pros: All the features available. Creating Huddles, Contests, Performance, Recognition!
I like being able to create a huddle for my teams with our goals and focus for the day, week and month. I like being able to hold contests were everyone in the company can see the progress of where they stand within the contest. It is a great tool for motivation when all employees in the company can support each other. The love the fact that anyone can recognize anyone else with a star.

Cons: Unable to upload video clips and/or demonstrations.
It would be great if we were able to record and post short video clips. This would allow us to use the software as a training tool as well. We could take short "How to Videos" and post them on Arcade. That would be a great way to share best practices. I would also like to be able to issue stars more often than once per week. Sometimes several people deserve a star in the same week and you have to select one person.