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Updated on: May 26, 2020

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Appian

Name: Appian
Rating: 4.3 (149 reviews)

Fast and powerful enterprise-grade app builder

(149 Ratings) Write Review

A low-code and unified app development platform that enables medium to large enterprises (finance, insurance, health care and life sciences) to rapidly develop powerful customized applications to satisfy the business demand of digital transformation. Appian boasts of industry-leading business process management, data management, collaboration, case management, native mobility and lots of other advanced features. It lets you create your application in three quick steps and also lets you integrate your app with the other platforms. Appian helps industries in transforming business operation and master administration, risk management and compliance.

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Appian Features Show All Features

Application Development Software Features

Collaboration
Mobile Development
Software Development
Access Control
Code Assistance
Debugging
Graphical User Interface
Testing Management
Version Control
Web Development

Appian Technical details

Support	Business Hours Online	Customer Type	Large Enterprises Medium Business Small Business
API		Location / Phone Number	Reston,US / 1 703 442 8844
Deployment	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	Category	Application Development Software

Appian Pricing

Pricing ModelFree Trial , Subscription

Enterprise Edition

$180 /User/Month

Harness the power and speed of Appian across all your enterprise applications
Unleash digital transformation throughout your organization without artificial limits

Includes all the Platform features

Drag-and-drop design for web and mobile apps
Appian Records for live, unified data views
Appian QuickApps
BPMN-based process modeling
Case management
Content management
Process orchestration
Integrated rules engine
Analytics, dashboards and reporting
Collaboration
Business activity monitoring
Security and identity management
Integration management
Embedded application support
Administration
API/SDK

Application Edition

$90 /User/Month

Business users quickly create and collaborate on a single application

Includes all Platform Features Plus

Drag-and-drop design for web and mobile apps
Appian Records for live, unified data views
Appian QuickApps
BPMN-based process modeling
Case management
Content management
Process orchestration
Integrated rules engine
Analytics, dashboards and reporting
Collaboration
Business activity monitoring
Security and identity management
Integration management
Embedded application support
Administration
API/SDK

Trial Edition

Free Trial

Test drive Appian`s leading low-code app development platform
Separate and secure cloud instance

Includes all the Platform Features

Drag-and-drop design for web and mobile apps
Appian Records for live, unified data views
Appian QuickApps
BPMN-based process modeling
Case management
Content management
Process orchestration
Integrated rules engine
Analytics, dashboards and reporting
Collaboration
Business activity monitoring
Security and identity management
Integration management
Embedded application support
Administration
API/SDK

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Disclaimer: The pricing details were last updated on 28/03/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Appian FAQs

Q. What is Appian used for?

Appian is Application Development Software. Appian offers the following functionalities:

Collaboration
Mobile Development
Software Development

Learn more about Appian features.

Q. How much does Appian cost?

The pricing for Appian starts at $0.00. Appian has 3 different plans:

Trial Edition at $0.00.
Application Edition at $90.00 per user per month.
Enterprise Edition at $180.00 per user per month.

Learn more about Appian pricing.

Q. Does Appian offer a free plan?

No, Appian does not offer a free plan.

Learn more about Appian pricing.

Q. What are the top alternatives for Appian?

Here`s a list of the best alternatives for Appian:

Q. Does Appian provide API?

Yes, Appian provides API.

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Appian Reviews

OVERALL RATING

4.3

Based on 149 Rating(s)

Rating Distribution

Excellent
123
Very Good
21
Average
3
Poor
2
Terrible
0

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Verified UserSource : trustradius.com

(Reviewed on 05 May 2020)

Appian is slick and easy to use with room to grow

Use Cases and Deployment Scope

Appian is being used to run a specific business line. It is the application used by our business users to manage our customer rentals and vehicle maintenance. We use Appian to provide APIs used by our eCommerce website. It is used as the source of record for the whole business line.

Pros and Cons

Easy to develop new forms and workflows
Easily manage security
UI is slick
Development can be done without any special software installed on developers' machines

Edit

Appian does not scale up and down without adding physical hardware.
Have to size your environment for peak loads even when the majority of the time it will sit idle
No way to refresh non-prod environments from prod as well as spin up temporary sandboxes

Likelihood to Recommend

You can develop new workflows quickly using Appian and deployments are easy. It is easy to build slick UI forms. If you need to continuously refresh non-prod data from production, Appian is not well suited for this. Appian also does not allow you to create sandboxes. If you need an environment that will scale up and down with peak loads automatically, then Appian is not well suited either.

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Christopher BeasleySource : trustradius.com

(Reviewed on 05 May 2020)

Appian Review

Use Cases and Deployment Scope

Appian is used to organize workflows within the company for procurement, legal, engineering, and GIS mapping. Project information is also stored in Appian.

Pros and Cons

Workflows, assigning things to people, and delineating steps
Providing structure to an organization

Edit

UI design: some things are just clunky--circular references
Presentation of information is rough in some places.
Integrations with other tools such as ESRIs Portal

Likelihood to Recommend

Appian is well suited for a rapidly growing company that needs to scale up and standardize its internal processes to meet growing demand.

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Verified UserSource : trustradius.com

(Reviewed on 25 April 2020)

Product Development with Appian

Use Cases and Deployment Scope

Entire org, customer onboarding, product development, and other use cases.

Pros and Cons

Cloud implementation.
Low code platform.
Quick implementation to benefit.
Less consulting resources vs competitors.

Edit

Basic usability use cases in the platform for example difficult to remove defunct groups.
In-flight upgrade of process model not as sophisticated vs some competitors.
Tuning of performance/response times can be challenging.

Likelihood to Recommend

Document-centric workflows are a core strength as is a longer duration process. Challenges in balancing structured long-duration workflows vs the need to be extremely agile and use the platform when processes need to be fast-tracked.

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Verified UserSource : trustradius.com

(Reviewed on 23 April 2020)

Not all roads to success lead to Appian

Use Cases and Deployment Scope

Appian is being implemented by my Organization, it addresses the business problems of capturing and manipulating data.

Pros and Cons

Speed: you can design something on the front end and show it to the client within a few hours for feedback.

Edit

Weird quirks: There are some weird quirks that Appian has that are not well documented.
Process modeling as a developer: There are many improvements with the GUI that could be made to make it easier to develop process models.

Likelihood to Recommend

Well suited: Easy business processes without a ton of data needed, quick and easy turnaround to get a workflow automated. Less appropriate: Highly complex systems with a lot of data and where complex reporting is needed.

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Verified UserSource : trustradius.com

(Reviewed on 22 April 2020)

Appian at University of South Florida

Use Cases and Deployment Scope

Appian is being used across all of the University of South Florida. Over the last 4 years, we've implemented solutions to streamline and improve the processes taken by students, faculty, staff, and administration. Not only are we using Appian to create better business processes, but we also used it to create an information and action hub that is very accessible to all of our users, no matter where in the world they are located.

Pros and Cons

Seamless transition of applications from desktop to mobile.
Easy to learn low code environment.
Fitnesse integration
Google AI integration
Docusign integration

Edit

Process modeler tool is out dated.
Appian Community is hard to navigate.
Reporting tools are lack luster.

Likelihood to Recommend

Appian is a strong tool when using it for requirements within its process management wheelhouse. We have experimented using it for applications, such as database management, but were met with mixed results.

Where it's strongest

Process management.
As a single hub to go for information and to take actions.
Quick mobile deployment.
User security management.
Integration with other tools (IE: Mulesoft, Fitnesse, Docusign, PowerBI, Microsoft Suite).

Where it's weakest

Reporting of both process metrics and data from the database.
Managing the connected database.

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Christine MulreadySource : trustradius.com

(Reviewed on 19 April 2020)

Appian Review for Company-Wide Work Flows

Use Cases and Deployment Scope

We use Appian across the whole organization. It is used in various ways. The main purpose is to supply needed approval and processing that the enterprise systems do not provide. For instance, it is a way for employees to request company-provided mobile devices to help support customer contracts. An employee can request a device and it will go to the proper approvers and then an order can be placed. There are may be examples within IT processing that Appian fills the need. New employees/contractors requesting user accounts to login to various applications. For HR use, employees can put in requests for Charity fundraising. Also, managers can put in merit request for Recognition Awards. For Financial integration, Project Managers can setup Project Work Authorizations as well and put in Project Risk factors to manage contracts. We also use Appian to request work or long term items that will need to be capitalized over a period of time. Basically, Appian is used as an interface to integrate HR, IT and Financial data across the organization. It provides the necessary tool for approval workflows that are missing in the enterprise systems.

Pros and Cons

Automatic Email Task Notification: Very simple with almost no code required.
Task Escalation: If a user has not completed a task within a certain time frame, tasks can be automatically escalated on a set schedule.
One platform for development. The majority of what is developed for the Internet browser will translate seamlessly to a mobile device. Developers are maintaining code for a browser application and a mobile device application.
Easy to develop applications and re-use code for multiple applications.

Edit

Better integration with external DB other than SQL Server.
Export limit of data to Excel needs to be increased.
Date/time stamp of exported data into Excel fix.

Likelihood to Recommend

I believe that Appian is very well-suited to provide an approval work-flow. For making requests where there is a specific hierarchy of approvals that must occur, it is great. For example, if an employee needs to make a capital request for a long term project, the number of approvals can be set based on the amount of the items/work that is to be capitalized. If the amount is < 10000, maybe only manager approval is required. If the amount is over 10,000, Department Budgetary approval is also required. Over 25,000, Finance approval is required. Over 100,000, executive approval is required. Appian makes it very easy to set these conditions and send out tasks based on them. Appian also Excels at reporting. Appian provides the tools to report on any of the data that is captured in the request. This data can be exported to Excel to be used for audits or data management. Data can be reported in a variety of ways grid format, generate a pdf, or with charts and graphs. I don't believe that Appian should be used to replace any cost accounting type of functions. There are enterprise systems, such as Oracle that do a better job with that. Appian's strength is providing workflows.

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Alex PekerSource : trustradius.com

(Reviewed on 19 April 2020)

Building Complex UI and Business Engine Platform with Appian

Use Cases and Deployment Scope

The custom application developed in Appian is used by the production group of our organization. It is used to maintain and run the processes that allow users to generate marketing lists based on a comprehensive set of multi-stage selection criteria and apply statistical models out of predefined consumer audience dataset. It involves building a complex UI and communication with various outside systems through the use of web services.

Pros and Cons

Ease of building modern uniformed and dynamic UI.
Web services support.
In-place testing.
Ability to extend application with usage of custom plug-ins.

Edit

Unstable and sometimes forgiving and/or implied behavior for various complex language constructs, especially involving collections processing.
Inability to customize UI only for a specific platform (e.g. Desktop) given priority to the notion of the universal platform support (desktop, tablet, mobile).
Run-time error descriptions are not really helpful in many circumstances.
The low-code environment is not low-code at all if you need to build UI of relatively medium complexity.

Likelihood to Recommend

If you need to build simple workflow like approval process, for example, with e-mail notifications, rejections, etc., then Appian is great. Or, simple page-able and searchable lists to display data to the user, then it's great. If you need simple data entry screens, even supporting header/detail capabilities, then it's great as well. However, do not expect to have a no-code or even low-code development environment if you need to implement even not so complex validation business rules. The ability to communicate with outside systems is very well supported through the usage of web services and other integration tools. Complex UIs and complex screen navigation maps are not supported very well.

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Sharon DvirSource : trustradius.com

(Reviewed on 17 April 2020)

Robust BPM

Use Cases and Deployment Scope

We use Appian as a case management solution for our operational needs. It allows us to automate processes end to end and to offer a "one-stop solution", it orchestrates on top of the various internal and external systems.
Currently, being used by one large size department.

Pros and Cons

Very intuitive development.
Open platform that can easily integrate to any external system.
Great product releases updates every Q.
Excellent customer support.
Shortens the development cycle and allows faster delivery.

Edit

They can do much better in terms of training for developers. Online resources are of low quality. Training should be improved with more in-depth hands-on technical sessions offered free of charge.
Need to follow up on the customer journey, especially in the early implementation phase, with direct communication regardless of the company size.

Likelihood to Recommend

Excellent for automating business processes with a high level of complexity, that require integrations and ongoing development as the business needs change.

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Verified UserSource : trustradius.com

(Reviewed on 13 April 2020)

Appian is our enabler of Automation

Use Cases and Deployment Scope

Appian has been selected as an enterprise standard for workflow for my company. I specifically represent the side of our company that provides services to our clients and more specifically our contact center. We are using Appian together with other contact center technologies to process client service requests received by mail, fax, and web. Appian is the component we are using to orchestrate our processes and to support automation where possible and to engage our associates when automation is not possible.

We made the selection of Appian in order to meet two primary objectives, one to replace older expensive technologies that no longer satisfied our objectives and to implement new processes to provide improved processing efficiencies for our associates and clients.

Pros and Cons

Rapid development of working code
Process orchestration
Integration with external systems

Edit

Support for code deployment (continuous delivery/continuous deployment)
Support for complex user interface behaviors
Better support for code development when required

Likelihood to Recommend

Appian is well suited for scenarios that are significantly process-driven. For example, if you are conducting a process that requires integration between multiple systems and engagement of users throughout. Appian provides strong, flexible, and easy to develop capabilities to define and execute a wide range of processing of data and documents.

Appian is also suited for small to medium applications suitable for a business unit and business capability.

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Sharon DvirSource : trustradius.com

(Reviewed on 12 April 2020)

Robust BPM

Use Cases and Deployment Scope

Pros and Cons

Very intuitive development.
Open platform that can easily integrate to any external system.
Great product releases updates every Q.
Excellent customer support.
Shortens the development cycle and allows faster delivery.

Edit

They can do much better in terms of training for developers. Online resources are of low quality. Training should be improved with more in-depth hands-on technical sessions offered free of charge.
Need to follow up on the customer journey, especially in the early implementation phase, with direct communication regardless of the company size.

Likelihood to Recommend

Excellent for automating business processes with a high level of complexity, that require integrations and ongoing development as the business needs change.

Read Sharon Dvir's full review

...more

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