get-free-advice
Clara Icon MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Get Started
/*
Loading...
*/
AppFolio Property Manager Reviews

User Rating

3.7/5 (Based on 679 Ratings)

Rating Distribution

  • Excellent

    55.1%
  • Very Good

    12.8%
  • Average

    3.7%
  • Poor

    4.1%
  • Terrible

    24.3%

User Sentiments

User-friendly interface, Comprehensive Property Management features, Excellent Customer Support, Robust Reporting

Lack of Accounting features, Slow Support Response, Limited Customization Options, Poor Mobile App Functionality

Do You Use AppFolio Property Manager?

Write a Review

Review Summary

AppFolio Property Manager garners mixed reviews across multiple platforms. Users appreciate its user-friendly interface, comprehensive features, and efficient property management capabilities. However, some reviewers criticize its complex reporting system, occasional glitches, and subpar customer support. Additionally, pricing concerns and the need for specific training or expertise are mentioned as potential drawbacks. Overall, AppFolio Property Manager seems suitable for larger property management companies willing to invest time and resources in training and support.

Pros

  • Robust property management features, including tenant screening, rent collection, and maintenance tracking.
  • Easytouse interface and mobile app for convenient access.
  • Scalable solution suitable for small and large property portfolios.
  • Integrates with various thirdparty applications for enhanced functionality.

Cons

  • Relatively expensive compared to some competing solutions.
  • Occasional glitches and bugs reported by users.
  • Limited customization options for specific business needs.
  • Steep learning curve for new users and complex setup process.

AI-Generated from the text of User Reviews

Reviews
BK

Briana Kemp

November 19, 2025 Source: Trustpilot.com
Easy and straightforward to use!
They've been working with us to enhance and strengthen our relationship. The ease of use for our teams on this platform is unmatched.
Read more
YF

Yaniz Fuentes

November 14, 2025 Source: Trustpilot.com
Great Energy & Great People!
I love the energy of the event. Personally, the app was the best part. I had everything I needed on my phone! Oh and Robin Arzon's keynote was SO amazing. She was very inspirational. The espresso bar was definitely a plus!
Read more
SC

Selena Cisneros

January 12, 2025 Source: Trustpilot.com
Ease of access
Ease of access, convenient features and I love that they frequently add or improve features. It works great for our company.
Read more
D

David

December 23, 2024 Source: Trustpilot.com
In my opinion
In my opinion, AppFolio software is the best for a paperless system. It's incredibly easy to use and you can make corrections at any time.
Read more
yn

yerardo ortiz narvaez

December 5, 2024 Source: Trustpilot.com
easy to use!!!!
Date of experience: December 05, 2024
Read more
SP

Shelby Paige

November 19, 2024 Source: Trustpilot.com
From failure to success!
Our company consists of a small team of 5 with just over 450 units. We had bought out a sinking company 2 1/2 years ago and were told "you should get rid of AppFolio, they suck, and go with a better company" by the previous owner. I have to admit when we bought the dumpster fire of a company, it was a temptation to break up with AppFolio and start from scratch; however, after diving into AppFolio, utilizing the help center, trainings, and cleaning up the system with APM help it was evident that AppFolio was our saviour and not the problem. Learning the ins and outs of the tools AppFolio offers and then implementing them with my team, tenants, and owners, allowed us to save the catastrophe of a company we purchased and create a thriving community where Owners needs are met, Tenants feel heard and supported, and my team can manage the high volume of tasks they have each day. I am eternally grateful to AppFolio and attribute our success, in a large part, to the tools AppFolio provides.
Read more
BG

Baljit Gill

November 5, 2024 Source: Trustpilot.com
the Appfolio future event is a must
The classes and the knowledge center was amazing I would have attended others as well I will defiantly attend next year to progress my understanding further I can't wait also I feel like you heard my concerns and reacted towards those issues. this seemed like a must prior to starting with Appfolio.
Read more
M

Matt

October 30, 2024 Source: Trustpilot.com
I really enjoyed myself at the FUTURE…
I really enjoyed myself at the FUTURE conference. The hotel conference center was adequate for the size of the conference. I learned a lot during the breakout sessions. I think many of the sessions I attended could have been longer. All the staff at the events were friendly and helpful. The catered food was surprisingly good as well.
Read more
BH

Binika Henderson

October 30, 2024 Source: Trustpilot.com
Future Conference Review
Google Review for AppFolio Property Management

⭐⭐⭐⭐⭐

“I recently had the pleasure of attending the AppFolio Greater Future conference in San Diego 2024, and it truly exceeded my expectations. The conference was incredibly well-organized, featuring insightful sessions and networking opportunities that catered perfectly to property management professionals. The team at AppFolio demonstrated top-notch customer service throughout the event, always ready to answer questions, provide guidance, and make sure every attendee felt supported and valued.

Their commitment to innovation was clear in every presentation, and I left with new tools, strategies, and a renewed sense of excitement for the future of property management. Highly recommend AppFolio for anyone in the industry looking for both a powerful platform and a partner who truly cares about their clients’ success!
Read more
JP

JOY LALAINE PANGILINAN

October 29, 2024 Source: Trustpilot.com
Awesome experience
Didn't expect the event to be a huge one. It was a great experience, and I did enjoy everything! Already on the waitlist for next year!
Read more

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed