Adaptive Shield Reviews

I have been using Adaptive Shield for 2 years, and it has been incredibly helpful. The platform aids us in reviewing all of our SAAS misconfigurations and weaknesses, providing comprehensive insights. It not only identifies vulnerabilities but also offers step-by-step guidance on how to address them. The tool is user-friendly and integrates seamlessly. With numerous new improvements and features added recently, Adaptive Shield continues to enhance its capabilities. 2 years with Adaptive Shield: SaaS security on autopilot. Misconfigs vanished, weaknesses mapped, fixing made easy. Constant upgrades keep us ahead of the wave. 5/5, hands down.

No major gripes - Adaptive Shield has been pure sailing for me!

Misconfig challenges solved: Adaptive Shield highlights vulnerabilities and guides me through step-by-step fixes, eliminating security spelunking!

Proactive peace of mind: This platform not only spots weaknesses but predicts them. Continuous upgrades keep me ahead in security.

User-friendly magic: Adaptive Shield sets up effortlessly, seamlessly integrating with most SAAS platforms

Prompt customer support: Whenever there's an issue or query, the support team responds quickly and efficiently, ensuring swift resolution

Observability - the ability to put a light on the things you didn't know you don't know.

Accessibility - by getting the step-by-step remediation and the user/entity/policy affected makes the process a lot more friendly to fix or review

Customer Support - either the TAM/CSM to the regular support, the time span it takes to address the issue and the length of the team going in order to help is truly impressive.

Ease of Implementation / Ease of Use - they have really good documentation on everything you need to know and update them as needed.

the app runs a check every x amount of time (depends on the app itself in order to not cause workload and affect the day-to-day operation). When you fix something, the only way to get immediate feedback is to wait for the next run or restart the integration.

if there was an ability to re-scan specific chacks in integration instead of waiting or restart the integration I think I didn't have anything "bad" to say

It puts to light a lot of things we are not necessarily aware of or have forgotten about, gives clarity about what can/ should be done and, more importantly, how to fix it.

with AS i can manage saas security risk better and prioritize remediations for each app.

Prob this is the only feedback i could think of but many important apps that not supported atm.

helping me prioritize saas risks and mitigate them quickly.

save time and reveal blindspots.

Security checks for SaaS applications. This helps a lot if the company are going to purchase a new SaaS app, then we can quickly integrate it and get info about the Security setup. This is also relevant to already used SaaS apps.

In all, AS provides a great overview of your environment, this is both the Windows environment (as we use) and other environments, plus SaaS apps. Easy to integrate, click click click, wait and done, what's not to like?

Their Customer Support are always ready to help and they always go the extra mile to be sure everything works.

They have no RACI model for their integrations. This could be helpful for their customers, but I understand that it's not all that are going to use it in AS.

Providing better overview for Security settings of different SaaS apps that you might not know. Giving guidance on how to solve the Security check.

I use it pretty much every day; It is an easy-to-navigate GUI, usually straightforward with integrations, and a great source of truth to find gaps in my business infrastructure.

The customer support is also great, and I feel like I get personal attention.

Some integrations require the highest level of permissions, and some are just annoying integrations that require extra steps to connect.

Stuff like shadow apps on mail clients, obviously security posture for my organization on sensitive apps like Salesforce, Netsuite, Gdrive, etc...

Using Adaptive Shield is like switching on the light and see the work you have to do. Sometimes you might think that it is more work if you see more but what helps a lot with Adaptive Shield is that the customer support team helps you to prioritise the workload. You also get new features very easy so that you can improve your SaaS environment. The implementation is very easy and you have a very good knowledge base.

By now I don't have thinks which I dislike on Adaptive Shield. The problems are on the customer side because when you find vulnerabilities you have to fix them.

Finding yulnerabilities in our SaaS solutions

It is a great tool that offers a number of features that enable our organization to address security flaws promptly. It is much easier to integrate and the customer support is excellent.

In my opinion, it is a very useful tool and I have no difficulty using it since it is very user-friendly. There is one thing I noticed: updating the remediated security checks takes some time. It would be better if the duration were shorter.

Our Org has many use cases after the use of AS, so it is a good tool that identifies the security issue with a remediation plan that much easier for us to fix and move on.

Adaptive Shield lets me see and view checks I normally would never be able to see without consistently working in those SaaS applications. I am made aware of security checks and also given remediation steps for each check. The UI is easy to work with and very easy on the eyes given the different color pallettes.

The bi-weekly meetings with my customer support manager also help me a lot and I learn something new everytime. It's a great way to keep track of our security checks and new features in Adaptive Shield.

The UI (specifically security checks tab) has a lot of room for improvement. It feels like you are trying to fit in every possible filter on one screen and it's a little too much in my opinion. I would suggest maybe hover drop downs or something else that doesn't require a secondary click but also won't overwhelm me with the amount of options possible. I think also allowing us to view security checks via the integrations tabs makes sense. There's a lot of times where I just want to view security checks for 1 integration but I don't understand why I can't access it via the integrations tab instead of going to every security check and filtering for that 1 app.

Additionally, please allow us to remove certain columns in the security checks that take up too much space on the screen and allow me to focus on other filters we beleive are important (e.g., remove security domain so we can see "Created By")

It is solving vulnerability checks within IAM and other visibility problems we have had within our SaaS applications. Inactive users, priveleged roles, and other policies that should have been configured are now being brought to our attention.

Using this SSPM tool for a few years, Adaptive Shield folks are amazing and dropping new integrations regularly. With Adatptive Shield in place, we have one single plane of visibility for all SaaS apps. Also, the product team seems do care about the customers and drop features when asked that make sens. The checks are meaningful and relatively less to no false positives.

I also like the idea of having the visibility of installed apps in various SaaS applications where one can see riskly applications with overly set permissions.

Device and User inventory are super useful.

The implementaiton of the tool was really stright forward. I would say the customer service folks are really supportive.

Great people, great product!

Having dedicate support portal will help to track created ticket which is now being managed via emails.

Its hard to review each SaaS applicaitons configuration drift one at a time, even though it can be done but its still point in time and not continous. Also configuration various from one SaaS to another. Adaptive Shield automates this and doing the heavy lifting for us. Security and SaaS admin can only focus on drift alerts.

The security checks and the web interface !

device Crosschecks is not optimal, and could be really better.

The Web interface reactivity. Could be more reactive.

It show us the Cloud missconfiguration !

It permit us to identify which users don't have a device assigned and compliant.