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Buzz

Enterprise Wiki Software

4 2 user ratings

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ManageEngine ServiceDesk Plus logo

ManageEngine ServiceDesk Plus

Enterprise Wiki Software

4.4 483 user ratings

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Overview

Description Zoho Wiki is a knowledge management software and sharing tool, that fulfils the particular needs of different knowledge management teams at a go. Zoho Wiki makes it easier to assign employees to newly created workspaces, customise the portal and stay updated with the latest trends and discoveries. Clients can create a centralised repository for information where team members can collectively contribute their share of knowledge. This enables exposure to personal and new ideas that might become game-changers in the long run. The information uploaded in the repository is entirely safeguarded with reliable security protocols. Security measures for each page can be set individually with fine-grained accessibility. The interface of Zoho Wiki can be changed to accommodate the brand needs with relevant themes and even the brand logo if necessary. Banners can be personalised to create a look that is attractive and exclusive. The Zoho Wiki editor is one of the simplest editing tools that is used to create modifications without hassles. Read more Make Drupal Wiki the central point of contact in your company. With the extensive functions and extensions, you can configure Drupal Wiki according to your wishes and cover all needs. A sophisticated rights management enables individual and user-specific read and write rights. Knowledge can be created directly in the wiki in the form of documents or saved and displayed as an attachment. Simply assign relevant documents and processes to the integrated standards. Reliably implement and comply with data protection management. Easy maintenance of relevant documents. Read more Buzz is white label and easy to brand and customize by non-technical staff. A real community that helps each other with real names and faces. A high-quality knowledge base. Manage content, authors, members through an easy-to-use dashboard designed for minimal data entry. Automatically updated titles, meta tags, and optimized pages for keywords. Lightweight HTML and optimized for search engines. Your customers will find information in under a few milliseconds with instant auto-complete. Read more ManageEngine ServiceDesk Plus is a flexible and scalable help desk software that offers better visibility and central control.The software helps adding value to your IT help desk through effective integration with IT management apps.It smartly automates all your help desk activities and is capable to support extensive reporting. Codeless customization allows creative freedom and ensures better adaptation to suit your unique business requirements. The tool can be deployed on either cloud or on premises. The software is available in 3 variants like Standard, Professional and Enterprise level. Each of the forms come suitably equipped with help desk features. Read more
Pricing Options
  • Free Trial Not Available
  • Zoho Wiki Offers Free-forever plan.
  • Free Trial Not Available
  • Free Trial Available
  • Starts at $49.0. Offers Free-forever plan.
  • Free Trial Available
  • ManageEngine ServiceDesk Plus Offers Custom plan.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Installed - Windows
  • SaaS/Web/Cloud
  • Mobile - Android
  • Installed - Windows
  • SaaS/Web/Cloud
  • Mobile - Android
  • Installed - Windows
  • SaaS/Web/Cloud
  • Mobile - Android
  • Installed - Windows
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • NA
  • NA
  • Available

Reviews & Ratings

User Rating
4.3/5 40 user ratings
4.3/5 3 user ratings
4/5 2 user ratings
4.4/5 483 user ratings
Rating Distribution
  • Excellent

    55%
  • Very Good

    25%
  • Average

    17.5%
  • Poor

    0%
  • Terrible

    2.5%
  • Excellent

    33.3%
  • Very Good

    66.7%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    50%
  • Very Good

    0%
  • Average

    50%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    53.4%
  • Very Good

    35.4%
  • Average

    8.9%
  • Poor

    1.2%
  • Terrible

    1%
User Sentiments
    Not Available
    Not Available
    Not Available

    Intuitive Interface, Flexible Ticketing System, Centralized Platform, Extensive Integrations

    Mobile App Functionality, Limited Reporting Capabilities, Occasional Technical Errors, Complex Ticket Management for Technicians

Review Summary
Not Available
Not Available
Not Available

Users praise ManageEngine ServiceDesk Plus for its ease of use, comprehensive features, and excellent customer support. They appreciate its user-friendly interface, customizable workflows, and robust reporting capabilities. Many reviewers highlight its ability to streamline IT service management processes, improve technician productivity, and enhance overall IT service delivery. They also commend its mobile app and integration options, which provide flexibility and convenience. Moreover, users value the prompt and helpful support they receive from the ManageEngine team. They recommend ManageEngine ServiceDesk Plus as a reliable and efficient IT service management solution for businesses of all sizes.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Zoho Wiki Offers Free-forever plan.
  • Free Trial Not Available
  • Free Trial Available
  • Starts at $49.0. Offers Free-forever plan.
  • Free Trial Available
  • ManageEngine ServiceDesk Plus Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

FREE Free

BUSINESS Others

Rent (SaaS) Others

Buy (Enterprise) Others

Bee Free

Hive $49.00 $49.00 per month

Swarm $499.00 $499.00 per month

Service desk plus Custom

 
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Alternatives

 

Screenshots & Videos

Screenshots Workspace
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Not Available Not Available ManageEngine ServiceDesk Plus Demo - Live dashboards
+ 15 More
Videos Not Available Video Thumbnail
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Vendor information

Company Details Located in: Pleasanton, California Located in: Hannover, Germany

Not available

Located in: Pleasanton, CA
Contact Details

Not available

https://www.zoho.com/wiki/

+49 511 26091180

https://drupal-wiki.com/

Not available

https://getbuzz.io/discover

+1 (888) 900-9646

https://www.manageengine.com/products/service-desk/

Social Media Handles

Not available

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