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ManageEngine ServiceDesk Plus

Enterprise Wiki Software

4.4 483 user ratings

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Slite logo

Slite

Enterprise Wiki Software

4.8 250 user ratings

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Overview

Description Zoho Wiki is a knowledge management software and sharing tool, that fulfils the particular needs of different knowledge management teams at a go. Zoho Wiki makes it easier to assign employees to newly created workspaces, customise the portal and stay updated with the latest trends and discoveries. Clients can create a centralised repository for information where team members can collectively contribute their share of knowledge. This enables exposure to personal and new ideas that might become game-changers in the long run. The information uploaded in the repository is entirely safeguarded with reliable security protocols. Security measures for each page can be set individually with fine-grained accessibility. The interface of Zoho Wiki can be changed to accommodate the brand needs with relevant themes and even the brand logo if necessary. Banners can be personalised to create a look that is attractive and exclusive. The Zoho Wiki editor is one of the simplest editing tools that is used to create modifications without hassles. Read more Make Drupal Wiki the central point of contact in your company. With the extensive functions and extensions, you can configure Drupal Wiki according to your wishes and cover all needs. A sophisticated rights management enables individual and user-specific read and write rights. Knowledge can be created directly in the wiki in the form of documents or saved and displayed as an attachment. Simply assign relevant documents and processes to the integrated standards. Reliably implement and comply with data protection management. Easy maintenance of relevant documents. Read more ManageEngine ServiceDesk Plus is a flexible and scalable help desk software that offers better visibility and central control.The software helps adding value to your IT help desk through effective integration with IT management apps.It smartly automates all your help desk activities and is capable to support extensive reporting. Codeless customization allows creative freedom and ensures better adaptation to suit your unique business requirements. The tool can be deployed on either cloud or on premises. The software is available in 3 variants like Standard, Professional and Enterprise level. Each of the forms come suitably equipped with help desk features. Read more Slite is a collaborative tool for companies to bring their complete team on the same page while working on projects. It helps team members to share ideas with each other with the help of a collaborative editor. The editor has been designed in a way that helps users to focus more on their writing, taking away the hassle of handling text formatting. At the same time, users can add extra bits of information to their text such as checkboxes, note links, images, attachments, embeds, tables and more. Users can structure the information that has been presented by team members. And through the highlight section, they can discover the most prominent information and track all the latest activities. A powerful search algorithm then makes it easy for every team member to find specific information in every note. Read more
Pricing Options
  • Free Trial Not Available
  • Zoho Wiki Offers Free-forever plan.
  • Free Trial Not Available
  • Free Trial Available
  • ManageEngine ServiceDesk Plus Offers Custom plan.
  • Free Trial Available
  • Starts at $6.67. Offers Free-forever and Custom plan.

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • NA
  • Available
  • NA

Reviews & Ratings

User Rating
4.3/5 40 user ratings
4.3/5 3 user ratings
4.4/5 483 user ratings
4.8/5 250 user ratings
Rating Distribution
  • Excellent

    55%
  • Very Good

    25%
  • Average

    17.5%
  • Poor

    0%
  • Terrible

    2.5%
  • Excellent

    33.3%
  • Very Good

    66.7%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    53.4%
  • Very Good

    35.4%
  • Average

    8.9%
  • Poor

    1.2%
  • Terrible

    1%
  • Excellent

    81.2%
  • Very Good

    17.2%
  • Average

    0.8%
  • Poor

    0%
  • Terrible

    0.8%
User Sentiments
    Not Available
    Not Available

    Intuitive Interface, Flexible Ticketing System, Centralized Platform, Extensive Integrations

    Mobile App Functionality, Limited Reporting Capabilities, Occasional Technical Errors, Complex Ticket Management for Technicians

    Ease of Use, Intuitive Interface, Excellent Collaboration Features, Effective Organization and Search

    Limited Formatting Options, Occasional Bugs and Glitches, Mobile App Issues, Limited Offline Access

Review Summary
Not Available
Not Available

Users praise ManageEngine ServiceDesk Plus for its ease of use, comprehensive features, and excellent customer support. They appreciate its user-friendly interface, customizable workflows, and robust reporting capabilities. Many reviewers highlight its ability to streamline IT service management processes, improve technician productivity, and enhance overall IT service delivery. They also commend its mobile app and integration options, which provide flexibility and convenience. Moreover, users value the prompt and helpful support they receive from the ManageEngine team. They recommend ManageEngine ServiceDesk Plus as a reliable and efficient IT service management solution for businesses of all sizes.

Users appreciate Slite's intuitive interface, ease of use, and collaborative features. They find it particularly helpful for teams working on documentation, knowledge sharing, and project management. Reviewers highlight its clean and distraction-free design, which promotes focus and productivity. Additionally, Slite's integration with other tools and its mobile app are noted as valuable features. While some users mention occasional glitches and a limited range of templates, the overall sentiment towards Slite is positive, with many users recommending it for teams seeking an efficient and user-friendly collaboration platform.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Zoho Wiki Offers Free-forever plan.
  • Free Trial Not Available
  • Free Trial Available
  • ManageEngine ServiceDesk Plus Offers Custom plan.
  • Free Trial Available
  • Starts at $6.67. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

FREE Free

BUSINESS Others

Rent (SaaS) Others

Buy (Enterprise) Others

Service desk plus Custom

Free Free

Standard $6.67 $8.00 per user / month

Enterprise Custom

 
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Alternatives

 

Screenshots & Videos

Screenshots Workspace
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Not Available ManageEngine ServiceDesk Plus Demo - Live dashboards
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Project Launch
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+ 1 More
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Vendor information

Company Details Located in: Pleasanton, California Located in: Hannover, Germany Located in: Pleasanton, CA Located in: San Francisco, California Founded in: 2016
Contact Details

Not available

https://www.zoho.com/wiki/

+49 511 26091180

https://drupal-wiki.com/

+1 (888) 900-9646

https://www.manageengine.com/products/service-desk/

Not available

https://slite.com/

Social Media Handles

Not available

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