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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Userback lets users provide tools to their customers to collaborate and give feedback on all of the user's web projects from a single and centralized location. Users can add multiple projects along with their team members and accordingly manage them with project-based restrictions. It is also possible for users to integrate Userback into their client's project management workflow tool and give clients the tools to turn feedback into actionable tasks. Insights into the performance of web projects or client campaigns are available in real-time. The collected feedback can also contain screenshots and edits for better depiction of the issue. Feedback management is possible too, via tagging, categorizing, and filtering. The tool integrates with several bug tracking software and project management tools to initiate relevant processes triggered by actionable feedback. The integrations include Slack, Microsoft Teams, Jira, Trello, Asana, Gitlab, Basecamp, WordPress, and more. Read more | Zoho BugTracker is a scalable bug tracking solution that helps you handle issues and deliver amazing products on schedule. It enables you to identify, track, and repair your bug defects quicker with the support of SLAs, business rules, and custom workflows. With Zoho BugTracker, bugs can be readily recorded and tracked depending on certain criteria. It allows you to create custom views in your bug tracking program to concentrate on the most time-sensitive problems. With Zoho’s report feature, you can see how many problems have been reported. You can check in with your team and see what they're working on using engaging modules like Discuss or Forums. You can also start a brief dialogue in the comments section, or set up a meeting for a more in-depth discussion. Users can create rules to change fields in a bug or third-party apps. To satisfy your client's goals, you can automate your service level agreements and use the timesheets module to monitor your billable and non-billable hours. Additionally, Zoho BugTracker connects seamlessly with other Zoho applications and third-party apps for smooth functioning. Read more |
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SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
11 Features
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11 Features
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Common Features for All |
Backlog Management
Bug Assignment
Dashboard (Bug Tracking)
Filtering
Issue Tracking
Release Management
Reports
Role Management
Storage and Retrieval
Task Management
Ticket Management
Workflow Management
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Backlog Management
Bug Assignment
Dashboard (Bug Tracking)
Filtering
Issue Tracking
Release Management
Reports
Role Management
Storage and Retrieval
Task Management
Ticket Management
Workflow Management
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Platforms Supported |
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API Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
Users applaud Userback for its user-friendly interface, ease of use, and comprehensive features. They appreciate the ability to collect feedback directly from users, prioritize and manage feedback, and respond to users promptly. Many users highlight the positive impact Userback has had on improving their products and enhancing the overall user experience. They also value the integrations with popular tools and platforms, making it seamless to incorporate Userback into their existing workflow. Overall, users find Userback to be a valuable tool for gathering and acting on user feedback, ultimately leading to better products and happier customers. |
Zoho BugTracker receives mixed reviews from users, with praises for its user-friendly interface, ease of use, and customizable features. However, some users report occasional glitches and bugs, and a few find the reporting and analytics capabilities lacking. The mobile app is generally well-received for its convenience, although some users suggest improvements for better functionality. Overall, Zoho BugTracker offers a solid foundation for bug tracking and issue management, but there's room for improvement in terms of stability and advanced features. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Solo $14.00 $19.00 per month Startup $59.00 $79.00 per month Company $119.00 $159.00 per month Premium $217.00 $289.00 per month |
Free Plan Free Standard $3.00 $4.50 per user / month Premium $8.00 $9.00 per user / month |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 7 More
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+ 4 More
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Videos |
+ 1 More
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Not Available |
Company Details | Located in: Brisbane, Queensland Founded in: 2014 | Located in: Chennai, India |
Contact Details |
Not available https://www.userback.io/ |
1800 103 1123 https://www.zoho.com/bugtracker/ |
Social Media Handles |
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