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BirdEye |
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Yotpo is a comprehensive review and rating platform for businesses to get on-time feedback from their customers. The solution uses data-driven tools, enabling businesses to generate customers feedback and gain detailed insights into their shopping experiences. Yotpo turns customers’ content into sales by collecting reviews, ratings and Q&A with its AI-powered tools. It offers customisable displays which makes it easy for brands to personalise the platform as per their own choice. The software even allows businesses to moderate, measure and optimise their content in one place. It provides a completely integrated experience by offering ultimate control over how businesses collect, display and market with user-generated content (UGC). It also measures how UGC impacts business performance with an easy to use analytics dashboard. Yotpo’s scalable infrastructure facilitates businesses of every size and design to collect reviews and grow. To keep companies’ data secure, it is in compliance with GDPR and is approved by SOC2 and Privacy Shield. Read more | Experify, is the ultimate solution for boosting the credibility of their brand and increasing sales. As a professional, they understand the importance of social reviews from customers who have authentically experienced their products. That's where Experify comes in. With Experify Social Reviews, they not only get reviews from satisfied customers, but also their user stories, maps, pictures, product details, and demographic information. This additional context helps to highlight common ground between customers, providing a boost of credibility that sets their brand apart from the rest. But Experify didn't stop there. They understand that today's shoppers are looking for a more personal and authentic shopping experience. That's why we've introduced our innovative "conversational reviews" feature. Experify allows shoppers to connect with their existing customers in a secure messaging experience. This allows for even more context and ultimately, convinces even the most skeptical of shoppers. Say goodbye to generic user-generated content (UGC) and hello to Experify. This platform empowers their existing customer community to engage with prospective buyers, driving more sales and increasing trust in their brand. By enabling shoppers to speak directly with their customers, Experify takes third-party perspectives to a whole new level, solidifying their brand's credibility and professionalism. Read more |
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| SW Score & Breakdown |
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Total Features |
7 Features
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4 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| User Rating |
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| Rating Distribution |
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| User Sentiments |
Ease of Use, Excellent Customer Support, Effective Review Collection, Seamless Integrations High Pricing, Limited Customization Options, Slow UI, Occasional Technical Issues |
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| Review Summary |
Yotpo is generally well-received by users, with an average rating of 4.3 out of 5 across various review platforms. Reviewers highlight its detailed customer profiles, which include their entire customer journey data, as a major strength. The platform's user-friendly interface and ease of use are also frequently praised. However, there have been some complaints regarding its pricing and the complexity of setting up certain features. Additionally, a few users have experienced occasional technical issues and slow loading times. |
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| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Starter $79.00 $79.00 per month Pro $169.00 $169.00 per month Premium Custom |
Basic $29.00 $29.00 per month Pro $119.00 $119.00 per month Enterprise Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Company Details | Located in: New York City, NY | Located in: Zurich, Switzerland |
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