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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

QuestionPro logo
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Worthix logo
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Sponsored

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveySparrow logo

SurveySparrow

Survey/ User Feedback Software

4.6 2,141 user ratings

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Sponsored

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Survicate logo

Survicate

Survey/ User Feedback Software

4.7 212 user ratings

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Overview

Description A web-based online survey platform that helps small businesses, academics, HR and Marketing organizations, communities and individuals to build personalized surveys in order to help them in making better business decisions. Its intuitive tools let you easily create surveys, distribute and analyze reports based on the collected feedbacks. Besides, it also includes polls, web forms, quizzes, data visualizations, in-built templates and a range of question banks that ensure deep-rooted survey. The survey invitations can be sent to respondents via email, pop-ups and social media platforms including Facebook and Twitter. The feedbacks can also be collected via tablets, Android and iOS smartphones. Read more Worthix is the World's First Self-Adaptive Customer Decision-Making Survey, ideally suited to businesses of all sizes ranging from small to medium to large. Worthix precisely evaluates the "why" behind purchasing choices, allowing the firm to effectively decide where to spend in the customer experience. It can come in handy for both big, and small businesses and startups, and can help take it to the next level. The Worthix survey is the only one in the market that feeds questions according to how the consumer responds, allowing them to speak freely about what really matters. This helps decision-makers to perceive their firm through the perspective of their consumers without prejudice. It's a conversational A.I. platform that blends large-scale empathy with the ability to invest. Worthix examines each interaction in detail and extracts the specific experiences that influence consumer decisions. It is a one-of-a-kind piece of software. Its AI capabilities are unrivaled, and Worthix has received numerous awards for them. It's a no-brainer decision, and you must use this software to increase your revenue and business. You get a free trial along with a wide assortment of premium pricing plans that you can choose from. Read more SurveySparrow is a unique tool with the ability to turn monotonous surveys into engaging conversations. Organisations can create unique chat-like surveys that can easily capture personalised information of users. Multiple question types make the tool more versatile and provide it with a range of use cases. This includes determining the Net Promoter Score, capturing employee feedback, boosting customer satisfaction and turning them into brand ambassadors, undertaking market research to aid decision making, obtaining insights from website visitors, and more. SurveySparrow also offers many other functionalities such as automating surveys, the ability to monitor survey performance in real-time, Piping and Display Logic for personalised surveys, data-driven insights about web surveys, expert survey templates, and the like. Read more Survicate enables organisations to capture data related to customer feedback and act on it accordingly. Data is captured via surveys on websites, mobile apps, as well as other digital products. Customer satisfaction can thus be measured and boosted at all relevant interaction points. This ranges from purchase to onboarding to even post service request. With this approach, users can find out where they are striking the right chord with their customers and double down on those factors. Increased satisfaction, in turn, leads to improved bottom lines. Survicate also facilitates the collection of website feedback to in a way that increases the conversion rates. Other notable features include assistance during product development and personalized communication with customers. Read more
Pricing Options
  • Free Trial Available
  • Starts at $129.0. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Worthix Offers Custom plan.
  • Free Trial Available
  • Starts at $19.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $65.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    86%
  • Momentum
    63%
  • Popularity
    91%

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    78%
  • Reviews
    79%
  • Momentum
    61%
  • Popularity
    77%

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    91%
  • Momentum
    71%
  • Popularity
    89%

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    81%
  • Momentum
    64%
  • Popularity
    85%
SaaSworthy Awards # 2 Most Worthy # 7 Highly Rated
Not Available
# 5 Highly Rated # 10 Fastest Growing # 13 Highly Rated # 12 Most Popular

Features

Total Features
16 Features
6 Features
17 Features
14 Features
Common Features for All
    360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
    Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
    Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
    Email Distribution This feature lets you send a custom email invitation for the survey to the respondents
    Embeddable Survey It enables you to directly include your surveys on your own website
    Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
    Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
    Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy
    Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
    Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
    Phone Survey It enables you to run your survey over telephones
    Question Branching Allows respondents to screen questions and give answer to the relevant questions only
    Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
    Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
    Skip Logic It hides the irrelevant pages or questions based on previous responses.
    Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive
    Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
  • + 13 More - Show Less
    • 360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
      Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
      Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
      Email Distribution This feature lets you send a custom email invitation for the survey to the respondents
      Embeddable Survey It enables you to directly include your surveys on your own website
      Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
      Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
      Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy
      Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
      Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
      Phone Survey It enables you to run your survey over telephones
      Question Branching Allows respondents to screen questions and give answer to the relevant questions only
      Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
      Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
      Skip Logic It hides the irrelevant pages or questions based on previous responses.
      Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive
      Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
  • + 3 More - Show Less
    • 360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
      Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
      Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
      Email Distribution This feature lets you send a custom email invitation for the survey to the respondents
      Embeddable Survey It enables you to directly include your surveys on your own website
      Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
      Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
      Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy
      Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
      Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
      Phone Survey It enables you to run your survey over telephones
      Question Branching Allows respondents to screen questions and give answer to the relevant questions only
      Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
      Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
      Skip Logic It hides the irrelevant pages or questions based on previous responses.
      Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive
      Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
  • + 14 More - Show Less
    • 360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
      Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
      Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
      Email Distribution This feature lets you send a custom email invitation for the survey to the respondents
      Embeddable Survey It enables you to directly include your surveys on your own website
      Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
      Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
      Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy
      Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
      Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
      Phone Survey It enables you to run your survey over telephones
      Question Branching Allows respondents to screen questions and give answer to the relevant questions only
      Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
      Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
      Skip Logic It hides the irrelevant pages or questions based on previous responses.
      Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive
      Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
  • + 11 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.6/5 1,235 user ratings
    5/5 1 user ratings
    4.6/5 2,141 user ratings
    4.7/5 212 user ratings
    Rating Distribution
    • Excellent

      68.6%
    • Very Good

      24.3%
    • Average

      3.2%
    • Poor

      1.6%
    • Terrible

      2.3%
    • Excellent

      100%
    • Very Good

      0%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      68%
    • Very Good

      26.4%
    • Average

      4.1%
    • Poor

      0.4%
    • Terrible

      1.1%
    • Excellent

      80.2%
    • Very Good

      14.6%
    • Average

      3.3%
    • Poor

      0.5%
    • Terrible

      1.4%
    User Sentiments

      Ease of Use, Customer Support, Variety of Question Types, Robust Reporting & Analytics

      Limited Customization Options, Occasional Technical Issues, Limited Features in Free Version, Confusing Navigation for Advanced Features

      Not Available

      User-friendly Interface, Extensive Customization Options, Comprehensive Reporting & Analytics, Extensive Integrations

      Limited Freemium Features, Occasional Software Bugs, High Pricing for advanced features, Limited Offline Functionalities

      Ease of Use, Extensive Integrations, High-Quality Customer Support, Customizable Surveys

      Limited Free Plan Features, Occasional Bugs, Limited Customization for Widgets, Survey Results Export Limitations

    Review Summary

    QuestionPro garners praise for its user-friendly interface and comprehensive features that empower users to create sophisticated surveys and gather valuable insights. Users commend its intuitive drag-and-drop functionality, wide range of question types, and customization options. The platform's reporting capabilities are highly regarded for their detailed analytics and actionable insights. Additionally, QuestionPro's customer support is lauded for its responsiveness and helpfulness. However, some users have reported occasional technical glitches and limitations in certain advanced features.

    Not Available

    Users appreciate SurveySparrow's user-friendly interface, comprehensive features, and excellent customer support. The platform is praised for its ease of use, even for non-technical users, with a drag-and-drop interface, intuitive navigation, and customizable templates. SurveySparrow's features, including advanced question types, multilingual surveys, and real-time reporting, are highly valued. Users also commend the platform's strong security measures, ensuring data privacy and compliance. Additionally, SurveySparrow's responsive customer support team receives positive feedback for their promptness, helpfulness, and willingness to go the extra mile.

    Survicate customer reviews highlight its strengths in gathering valuable feedback, offering customization options, and providing actionable insights. Users appreciate the platform's ease of use, the ability to create targeted surveys, and the integration options it provides. The sentiment analysis feature is also seen as a valuable asset. Some reviewers mention occasional glitches and suggest improvements in reporting and analytics capabilities. Overall, Survicate is praised for its user-friendly interface, customization options, and the quality of insights it delivers, making it a solid choice for businesses seeking a comprehensive customer feedback solution.

      Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $129.0. Offers Free-forever and Custom plan.
    • Free Trial Not Available
    • Worthix Offers Custom plan.
    • Free Trial Available
    • Starts at $19.0. Offers Free-forever and Custom plan.
    • Free Trial Available
    • Starts at $65.0. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Essentials Free

    Advanced $129.00 $129.00 per month

    Team Edition Custom

    Worthix Custom

    Free Free

    Basic (Surveys) $19.00 $39.00 per month

    Starter (Surveys) $39.00 $59.00 per month

    Business (Surveys) $79.00 $79.00 per month

    Professional (Surveys) $249.00 $249.00 per month

    Enterprise (Surveys) Custom

    Professional (CX Suite) $249.00 $249.00 per month

    Enterprise (CX Suite) Custom

    Performance (360 Assessments) $299.00 $299.00 per month

    Free (Reputation Management) Free

    Starter (Reputation Management) $79.00 $99.00 per month

    Platform (Full Suite) Custom

    Basic Free

    Essential $65.00 $79.00 per month

    Professional $129.00 $159.00 per month

    Ultimate $289.00 $349.00 per month

    Custom Custom

     
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    Screenshots & Videos

    Screenshots QuestionPro screenshot
    + 6 More
    Not Available Conditional Formatting
    + 7 More
    Not Available
    Videos Video Thumbnail
    + 3 More
    Video Thumbnail
    + 1 More
    Video Thumbnail
    + 5 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Beaverton, Oregon Founded in: 2002 Located in: San Francisco, California Founded in: 2015 Located in: Palo Alto, California Founded in: 2017 Located in: Warsaw, Poland Founded in: 2013
    Contact Details

    +1 (800) 531-0228

    https://www.questionpro.com/

    Not available

    https://www.worthix.com/

    +1 800-481-0410

    https://surveysparrow.com/

    Not available

    https://survicate.com/

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