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Gmelius

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Workplace logo
Collaboration Software

4.2 2,010 user ratings

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Employee Intranet Software

3.8 2,497 user ratings

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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Hiver logo

Hiver

Collaboration Software

4.7 1,024 user ratings

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Overview

Description Workplace is a work collaboration tool from Facebook that aims to disrupt the way offices function. Users can seamlessly communicate with their teammates, collaborate across projects, and connect on desktop and mobile platforms with features such as groups, chat, and video calls. It comes with a free forever plan that allows instant messaging, video chat and broadcast, and collaboration through groups or projects. The paid version of the tool includes integrations with existing tools in the organization along with admin tools and support. And with advanced features such as safety checks, organizations can find, contact, and help their employees quickly and efficiently. It also sports a news-feed that leverages AI to show posts from people and projects that the user cares about the most. In this way, users can keep a close eye on critical business updates. Users can connect tools of leading platforms, such as Dropbox, Office 365, Quip, and Jira. Read more Yammer is available with Office 365, and together they form the core of Microsoft’s vision for Enterprise Social: to enable companies to work as a network. By connecting individuals to a dynamic network of people and information, They help companies listen, adapt, and grow in new ways, enabling them to better understand their customers, respond faster together, and deliver innovative products and personalized experiences. Read more Hiver is an email collaboration that lets them manage their shared inboxes using their Gmail accounts. If they use shared inboxes within their company such as support, help desk, or sales teams then they can access, delegate, and track emails sent and received from these accounts from within Gmail. Hiver keeps the same structure as your previous team inboxes but lets them manage them from one place, which helps improve efficiency and boost collaboration, both within teams and across your company as a whole. Hiver also allows you to assign owners to email, as well as add and track the status of each email. It provides a general overview of your team’s workflow and activities and lets you track which team member is working on which emails. Hiver’s insights into performance allow them to find areas in which they can improve. Read more
Pricing Options
  • Free Trial Available
  • Starts at $4.0.
  • Free Trial Available
  • Yammer Offers Custom plan.
  • Free Trial Available
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%
  • Reviews
    85%
  • Momentum
    63%
  • Popularity
    67%

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    84%
  • Reviews
    87%
  • Momentum
    63%
  • Popularity
    81%
SaaSworthy Awards # 3 Most Popular # 1 Highly Rated
Not Available
Not Available

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • NA

Reviews & Ratings

User Rating
4.2/5 2,010 user ratings
3.8/5 2,497 user ratings
4.7/5 1,024 user ratings
Rating Distribution
  • Excellent

    41.4%
  • Very Good

    42.1%
  • Average

    11.9%
  • Poor

    3.2%
  • Terrible

    1.4%
  • Excellent

    29%
  • Very Good

    40.4%
  • Average

    19.2%
  • Poor

    6.6%
  • Terrible

    4.8%
  • Excellent

    76.6%
  • Very Good

    19.8%
  • Average

    1.8%
  • Poor

    0.9%
  • Terrible

    1%
User Sentiments

    Familiar Interface, Easy Communication, Improved Collaboration, Effective Group Functionality

    Excessive Notifications, Lack of Integrations, Occasional Technical Glitches, Limited Admin Control

    Ease of Communication, Ease of Use, Team Collaboration, Group Functionality

    Limited Customization Options, Confusing Interface, Excessive Email Notifications, Lack of Integration with Other Software

    Ease of Use, Efficient Email Management, Seamless Gmail Integration, Effective Team Collaboration

    Occasional Software Glitches, Mobile App Functionality, Limited Analytics Functionality, Inconsistent Automation

Review Summary

Overall, reviewers praise Workplace by Facebook's user-friendly interface, ease of use, and effective communication and collaboration tools. It is lauded for fostering a sense of community and improving employee engagement. Additionally, its integration with other productivity apps and strong security features are well-received. However, some users have expressed concerns regarding the platform's occasional technical glitches and limited customization options.

Overall, users find the collaboration and communication features in Yammer to be its strongest aspects. Reviewers frequently mention its user-friendly interface, ease of integration with other Microsoft products, and capabilities for group creation and interaction. However, some users express concerns about the platform's occasional technical glitches and the need for improved search functionality. Additionally, the mobile app experience is sometimes criticized for being less seamless compared to the desktop version.

Reviewers commend Hiver for its user-friendly interface, seamless integration with Gmail, and robust collaboration features. They appreciate the ability to assign emails, track their progress, and collaborate with teammates efficiently. Hiver's automation capabilities, such as automated follow-ups and canned responses, are also highly praised for streamlining workflows and saving time. Additionally, reviewers highlight the excellent customer support provided by Hiver, with prompt and helpful responses to queries. While some users mention occasional bugs and glitches, they generally agree that Hiver is a reliable and valuable tool for managing and collaborating on emails.

  Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $4.0.
  • Free Trial Available
  • Yammer Offers Custom plan.
  • Free Trial Available
Pricing Plans
Monthly Plans Annual Plans

Core $4.00 $4.00 per user / month

Yammer Custom

Lite Others

Pro Others

Enterprise Others

 
View Detailed Pricing
View Detailed Pricing
View Detailed Pricing

Alternatives

 

Screenshots & Videos

Screenshots Workplace chats
+ 8 More
Third party Integration
+ 1 More
Not Available
Videos Video Thumbnail
+ 1 More
Video Thumbnail Video Thumbnail
+ 1 More

Vendor information

Company Details Located in: Menlo Park, CA Located in: San Francisco, California Located in: San Jose, California Founded in: 2011
Contact Details

+1 (650) 543-4800

https://www.workplace.com/

+1 855-270-0615

https://products.office.com/en-us/yammer/yammer-overview

Not available

https://hiverhq.com/

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