WORKetc vs 17hats Comparison

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

WORKetc

Business Management Software

4.4 576 user ratings

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

17hats

Business Management Software

4.5 183 user ratings

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Overview

Description	WORKetc is a cloud-based customer relationship management (CRM) software that includes integrated CRM, project management, invoicing, help desk, sales, and marketing management modules to meet the demands of businesses of all sizes. For enhanced customer visibility, WORKetc encourages collaboration between sales, support, project finance, and management teams. Customer information can be collected via live chat, Web forms, and email, and cases can be managed using configurable priority levels and statuses. From lead to sale to billing and support, the program manages the entire client lifecycle. Every action and conversation is recorded online, with capabilities such as the ability to search and filter customer activity history by keyword, activity, and employee engagement. Cloud services and Google apps for business can also be used to sync contacts. With company-wide billing, tracking overdue accounts, subscription billing, payment gateways, taxes, and discount management, the program keeps track of every chargeable event across the firm. WORKetc also provides accounting software integration, including Quickbooks, Xero, and CSV. Using WORKetc dismantle the obstacles that exist between sales, support, project management, and management teams. Every aspect of your company will be able to operate on the same platform. Read more	17hats is a robust business management platform helping small-scale businesses and startups automate their entire functional process facilitating seamless outcomes. The platform comes loaded with a wide spectrum of features that enable businesses to eliminate busy work and focus on optimized delivery of services. Its enhanced organization management facility helps businesses store and categorize several contacts for easy access. An interactive dashboard scans for tasks and assignments across the workforce to enter data automatically and block important dates. Also, a dedicated project page lets users organize all projects and store relevant documents, communication, to-dos, and tasks for direct assignment to employees. Moreover, 17hats provides a specific space for document storage that is categorized according to types like invoices, contracts, questionnaires, and product quotes. Users can also select from a number of reusable document templates to create and send documents immediately. Furthermore, this platform lets businesses develop their brand through customizable URLs, texts, landing pages, logos, and themes. Seamless analytics and reporting deliver useful insights to businesses for a strategy makeover and improved revenue generation. Read more
Pricing Options	Free Trial Available Starts at $78.0. Offers Custom plan.	Free Trial Available Starts at $15.0.
SW Score & Breakdown	91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 83% Momentum 64% Popularity 76%	92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 94% Reviews 92% Momentum 63% Popularity 92%
SaaSworthy Awards	Not Available	# 4 Most Popular

Features

Total Features	14 Features	11 Features
Common Features for All	Billing and Invoicing This feature helps in issuing and handling the invoice and bills. CRM Handles your contact database, follows up with potential customers and keeps them engaged Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise Financial Management Handles functions like management of cash and utilisation of funds Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Performance Metrics Helps in measuring the performance, activities, and behavior of the employees/students individually or collectively as a team Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Purchasing Acquiring goods or services required for the business at minimal cost Scheduling Manages and helps to prepare schedules in an appropriate and timely manner Time & Expense Tracking Time and Expense is the process of recording and tracking hours worked and expenses as they relate to projects Training Management Automates the documenting processes involved in training management and records the performance of employees during training sessions Vendor Management Helps to manage necessary data concerning vendors and allows easy access + 11 More - Show Less	Billing and Invoicing This feature helps in issuing and handling the invoice and bills. CRM Handles your contact database, follows up with potential customers and keeps them engaged Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise Financial Management Handles functions like management of cash and utilisation of funds Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Performance Metrics Helps in measuring the performance, activities, and behavior of the employees/students individually or collectively as a team Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Purchasing Acquiring goods or services required for the business at minimal cost Scheduling Manages and helps to prepare schedules in an appropriate and timely manner Time & Expense Tracking Time and Expense is the process of recording and tracking hours worked and expenses as they relate to projects Training Management Automates the documenting processes involved in training management and records the performance of employees during training sessions Vendor Management Helps to manage necessary data concerning vendors and allows easy access + 8 More - Show Less

Technical Details

Organization Types Supported	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.4/5 576 user ratings	4.5/5 183 user ratings
Ratings Distribution	Excellent 51.4% Very Good 43.6% Average 2.6% Poor 2.3% Terrible 0.2%	Excellent 62.8% Very Good 25.1% Average 8.2% Poor 1.6% Terrible 2.2%
Review Summary	Worketc combines customer relationship management (CRM) and project management to provide a comprehensive business management solution suitable for small businesses and teams. Users appreciate the software's ease of use, customization options, and reporting capabilities. Reviewers also highlight Worketc's helpful customer support team and note that the software is affordable, especially for small businesses. However, some users mention occasional bugs and glitches, and a few reviewers express concerns about the lack of advanced features or integrations with other software. Overall, Worketc is a solid choice for small businesses seeking an easy-to-use and affordable CRM and project management tool.	Reviewers appreciate 17hats' user-friendly interface, ease of use, and time-saving features. Its comprehensive suite of tools for invoicing, scheduling, client management, and marketing automation is highly valued. Reviewers also mention excellent customer support. However, some users have reported occasional technical glitches and a learning curve for new users. Overall, 17hats is a popular choice among small businesses and freelancers seeking an all-in-one solution to streamline their operations.
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Pricing

Pricing Options	Free Trial Available Starts at $78.0. Offers Custom plan.	Free Trial Available Starts at $15.0.
Pricing Plans Monthly Plans Annual Plans	Starter $78.00 $78.00 per month Team $195.00 $195.00 per month Foundations $395.00 $395.00 per month Enterprise Custom	Essentials $15.00 $15.00 per month Standard $30.00 $30.00 per month Premier $60.00 $60.00 per month
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Alternatives

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	View All WORKetc Alternatives	View All 17hats Alternatives