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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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Featured
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Zendesk Support Suite |
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Confetti |
| Description | VibeCatch is an advanced employee engagement platform that utilizes frequent pulse polls and analytics to help companies build a better culture and improve their bottom line. It is the only employee engagement tool that leverages the effective Quality of Work Life (QWL) Index, created by professor Marko Kesti, a leading academic specializing in HRM performance. The QWL Index uses unique job satisfaction metrics that highlight specific areas of improvement within the organization, by pinpointing weak signals and undercurrents that most survey methods fail to detect. Through automated polls collecting relevant feedback, leadership can easily shift focus from measuring job satisfaction to actually improving it. Read more | Engage4 is a robust employee engagement app, enabling businesses to monitor their unique workplace culture in an efficient manner. Users can connect, onboard, unite and retain from a unified location. They can share business updates and insights, recognise individuals and share success stories on the go, via newsfeed, polls and groups. For onboarding related tasks, inbuilt functionalities like video announcements, knowledgebase, challenges, microlearning and events turn out to be of great help. Coming to the uniting part, Engage4 with its built-in functionalities like check-in pulse, employee recognition, groups and challenges helps businesses in a seamless manner. Also, accurate polls and surveys are of great use to retain pre-existing customers. Large teams working together can depend on the platform to share work-related feedback, streamline quick and easy on the job learning, get adequate support from the company and receive recognition as well. Businesses can start using the software in three simple steps and get access to adequate results in real-time. Read more | Zendesk Support is a customer support solution that centralizes all customer queries and interactions in one place. Customer support agents can access all customer data in a single interface so they have the complete history of any interactions, and can provide a more personalized and complete resolution to the issue. Zendesk Support can bring together support data and interactions from multiple channels, and also allows customers to submit support requests through the channel of their choice. The agent support tools allow customer queries to be submitted directly to the right agent with the right skills and knowledge to answer the request. Customer support agents can also collaborate with other teams to get the necessary information to best resolve issues. Zendesk Supports helps improve support agents’ response time by guiding them directly from one ticket to the next, which also avoids them cherry picking certain ticket types. Read more | Confetti makes it easy to discover and book hundreds of live-hosted team-building experiences designed to enhance the company culture. The growing catalog features exclusive, exciting experiences tailored to the season and meet the team’s needs. We’ve revolutionized corporate event planning with a simple process to plan, book, and pay instantly. The expert event coordinators ensure a smooth, seamless experience for users and a memorable time for team members. From detailed event briefings to customized invites, Confetti supports users every step of the way. The live hosts are not only experts in their fields but are also trained to create engaging experiences that bring everyone together—even the quietest team members. Whether planning a virtual event or an in-person experience, Confetti helps to build stronger teams and unforgettable memories. Let’s make planning fun and effortless! Read more |
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| SW Score & Breakdown |
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards |
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# 7 Fastest Growing # 12 Fastest Growing |
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Extensive Integrations, Comprehensive Reporting Functionality, Easy to Use Interface, Helpful Knowledge Base Slow Support Response Times, Lack of Advanced Chat Features, Inflexible User Management, Confusing Navigation |
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Zendesk Support is widely praised for its user-friendly interface, customizable features, and robust reporting capabilities. It is particularly lauded for its ability to streamline customer service processes, facilitate effective agent collaboration, and enhance customer satisfaction. However, some reviewers have expressed concerns about its pricing structure and the occasional occurrence of technical glitches. Additionally, some users have found the reporting functionality to be somewhat limited. |
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AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Standard Custom Premmiu Custom Enterprise Custom |
Professional Others Premium Others |
Support Team $19.00 $25.00 per user / month Suite Team $55.00 $69.00 per user / month Suite Professional $115.00 $149.00 per user / month Suite Enterprise $169.00 $219.00 per user / month Suite Team (Employee Service Suite) $55.00 $69.00 per user / month Suite Growth (Employee Service Suite) $89.00 $115.00 per user / month Suite Professional (Employee Service Suite) $115.00 $149.00 per user / month Suite Enterprise (Employee Service Suite) $169.00 $219.00 per user / month |
Pay As You Go Others Plus Others Pro Others Enterprise Custom Annual Event Planning Custom |
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| Company Details | Located in: Helsinki, Finland Founded in: 2015 | Located in: Stirling, Scotland | Located in: San Francisco, California - 94103 Founded in: 2007 | Located in: Boca Raton, Florida Founded in: 2017 |
| Contact Details |
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+44 1786 357 100 |
+1 415-418-7506 |
+1 917-310-3193 |
| Social Media Handles |
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