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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Freshservice

Service Desk Software

4.7 758 user ratings

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Overview

Description ViaCorex enables small organizations to boosts their sales by managing their clients, orders, and inventory in one place. The solution provides a digital product catalog, which displays high-res images of your stock, as well as detailed product descriptions. With ViaCorex’s integrated system with synchronization of inventory, order, customer, and supply data, you can more easily track and fulfill orders from one central location. ViaCorex’s Inventory Control feature allows you ensure you have the right amount of stock available, as well as reorder stock when you are running low. ViaCorex comes with CRM functionality to help you make sure that you have all the information you need to best serve your customers, and keep them returning to buy more products.With this software’s invoice financing capabilities, you can more easily create and send invoices to ensure you get paid on time. Read more SkuVault is a cloud-based inventory management system that empowers small-medium B2B and B2C merchants to optimize operations so they can scale and compete in the growing eCommerce & Omni-channel markets at a fraction of the cost. SkuVault deals with your actual, physical inventory. Real-time quantity syncs prevent out of stocks, barcoding, and quality control reduce picking and shipping errors, and smart re-order reports ensure that your purchasing decisions are backed by hard data. Read more Freshservice is a complete and highly efficient project management software that facilitates crafting a professional-grade project right from the grassroots-level. Real-time project dashboard allows easy tracking, monitoring and assessing all the project phases as it progresses. The tracking indicator also keeps the team alert against the deadline. The software allows impressive collaboration, where team members can add comments on any given project. Better project status visibility is possible with Fresh Service. It comes equipped with many useful project management features. The software, besides IT project management, also can help in ITSM and IT asset management as well. Read more
Pricing Options
  • Free Trial Available
  • Starts at $91.0. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $269.08.
  • Free Trial Available
  • Starts at $19.0.
SW Score & Breakdown

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    89%
  • Reviews
    82%
  • Momentum
    63%
  • Popularity
    87%

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available
  • Available

Reviews & Ratings

User Rating
Not Available
4.4/5 75 user ratings
4.7/5 758 user ratings
Ratings Distribution
Not Available
  • Excellent

    63.3%
  • Very Good

    25.3%
  • Average

    3.8%
  • Poor

    1.3%
  • Terrible

    6.3%
  • Excellent

    73.8%
  • Very Good

    21.5%
  • Average

    2.7%
  • Poor

    1.3%
  • Terrible

    0.8%
Review Summary
Not Available
Not Available

From the reviews, users appreciate Freshservice's user-friendly interface and its comprehensive features, which include incident management, asset management, and customer self-service. Freshservice is also praised for its strong customer support and the dedication of its team in accommodating user requests and addressing issues promptly. Additionally, it integrates easily with other applications, enhancing workflow efficiency. However, some users have expressed concerns about its occasional glitches and the need for improvement in reporting and analytics capabilities. Overall, Freshservice is a reliable and robust ITSM solution that caters to the needs of various businesses, making it a popular choice among users.

  Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $91.0. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $269.08.
  • Free Trial Available
  • Starts at $19.0.
Pricing Plans
Monthly Plans Annual Plans

Basic Free

Standart $91.00 $91.00 per month

Premium $171.00 $171.00 per month

Enterprise Custom

GROWTH $269.08 $299.00 per month

PRO $404.08 $449.00 per month

ENTERPRISE $809.08 $899.00 per month

Starter $19.00 $29.00 per user / month

Growth $49.00 $59.00 per user / month

Pro $95.00 $115.00 per user / month

Enterprise $119.00 $145.00 per user / month

 
View Detailed Pricing
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots ViaCorex screenshot
+ 6 More
Kits
+ 3 More
Ticket counts
+ 6 More
Videos Not Available Video Thumbnail
+ 2 More
Video Thumbnail
+ 3 More

Vendor information

Company Details Located in: Vilnius, Lithuania Located in: Louisville, Kentucky Founded in: 2011 Located in: San Mateo, California Founded in: 2011
Contact Details

+370 626 20 400

https://viacorex.com/

800.641.4507

https://www.skuvault.com/

+1 (866) 832-3090

https://www.freshworks.com/freshservice/

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