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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Troop Messenger logo
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Microsoft Teams logo
Collaboration Software

4.4 8,179 user ratings

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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Hiver logo

Hiver

Collaboration Software

4.7 1,024 user ratings

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Overview

Description Troop messenger is an instant messaging app that is specifically designed for office chat and collaboration. It is laden with top features, making it all the more useful in a work environment. Apart from text conversations, Troop lets users audio and video call each other for an integrated communication experience. It works phenomenally for distributed teams and remote workers owing to features like screen-sharing and group messaging. With these features, the tool holds the power to replace emails and one on one meetings that suck up additional working hours. One can also share large files on the go, as Troop offers 1TB of cloud storage for all businesses. To understand usage better, it offers a usage analytics dashboard which helps a business choose the right plan without paying anything additional. All messages and information shared is end-to-end encrypted ensuring maximum data protection. The messenger is available across platforms ensuring no user stays out of the loop from important conversations. Read more Microsoft Teams is an intuitive group chat software, offering organised collaboration facilities. A team comprising 2 to 10,000 members can meet, share their thoughts, discuss ideas and get to know each other. Members can share their emotions in the form of emojis, stickers, gifs or one to one personal messages. Teams working on large projects can share relevant documents besides editing related files, they can complete the editing task on Powerpoint, Word or Excel as per their convenience. Screen sharing facility within Microsoft Teams, enables greater collaboration levels, as managers get to channelize their thought processes in an efficient manner. Members can enable the together mode to feel like they are under one roof, as the particular solution generates a shared background for all. Members can co author multiple files, owner of an individual file can enable role based security access and share with others. Microsoft Teams is compatible with top graded security regulations, ensuring total protection. Read more Hiver is an email collaboration that lets them manage their shared inboxes using their Gmail accounts. If they use shared inboxes within their company such as support, help desk, or sales teams then they can access, delegate, and track emails sent and received from these accounts from within Gmail. Hiver keeps the same structure as your previous team inboxes but lets them manage them from one place, which helps improve efficiency and boost collaboration, both within teams and across your company as a whole. Hiver also allows you to assign owners to email, as well as add and track the status of each email. It provides a general overview of your team’s workflow and activities and lets you track which team member is working on which emails. Hiver’s insights into performance allow them to find areas in which they can improve. Read more
Pricing Options
  • Free Trial Available
  • Starts at $2.5. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $4.0. Offers Free-forever plan.
  • Free Trial Available
SW Score & Breakdown

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    84%
  • Momentum
    60%
  • Popularity
    79%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    93%
  • Momentum
    60%
  • Popularity
    73%

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    84%
  • Reviews
    87%
  • Momentum
    63%
  • Popularity
    81%
SaaSworthy Awards # 9 Fastest Growing # 13 Most Popular # 3 Fastest Growing # 8 Most Popular
Not Available

Features

Total Features
11 Features
12 Features
7 Features
Common Features for All
    Audio Video Conferencing Helps in conducting audio and or video conferencing to allow better discussion and exchange of ideas
    Brainstorming Allows team members and others coming together to encourage new idea/solution generation within a group
    Chat (Messaging) Allows users to collaborate better by exchanging views and collect information through chatting or texting
    Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
    Content Management Helps you to create and customize your contents to make user and SEO friendly
    Cooperative Writing Allows multiple people work on creating or editing a document
    Discussion Boards Provides a virtual discussion site where team members can interact through posted messages or by leaving comments
    Document Management Ability to store and manage various information and documents in electronic format.
    Group Calendars Helps the user to stay updated and alert with upcoming deadlines, important events, dates, etc
    Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
    Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
    Version Control It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time.
  • + 8 More - Show Less
    • Audio Video Conferencing Helps in conducting audio and or video conferencing to allow better discussion and exchange of ideas
      Brainstorming Allows team members and others coming together to encourage new idea/solution generation within a group
      Chat (Messaging) Allows users to collaborate better by exchanging views and collect information through chatting or texting
      Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
      Content Management Helps you to create and customize your contents to make user and SEO friendly
      Cooperative Writing Allows multiple people work on creating or editing a document
      Discussion Boards Provides a virtual discussion site where team members can interact through posted messages or by leaving comments
      Document Management Ability to store and manage various information and documents in electronic format.
      Group Calendars Helps the user to stay updated and alert with upcoming deadlines, important events, dates, etc
      Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
      Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
      Version Control It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time.
  • + 9 More - Show Less
    • Audio Video Conferencing Helps in conducting audio and or video conferencing to allow better discussion and exchange of ideas
      Brainstorming Allows team members and others coming together to encourage new idea/solution generation within a group
      Chat (Messaging) Allows users to collaborate better by exchanging views and collect information through chatting or texting
      Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
      Content Management Helps you to create and customize your contents to make user and SEO friendly
      Cooperative Writing Allows multiple people work on creating or editing a document
      Discussion Boards Provides a virtual discussion site where team members can interact through posted messages or by leaving comments
      Document Management Ability to store and manage various information and documents in electronic format.
      Group Calendars Helps the user to stay updated and alert with upcoming deadlines, important events, dates, etc
      Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
      Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
      Version Control It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time.
  • + 4 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.8/5 116 user ratings
    4.4/5 8,179 user ratings
    4.7/5 1,024 user ratings
    Rating Distribution
    • Excellent

      80.2%
    • Very Good

      19%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0.9%
    • Excellent

      53.4%
    • Very Good

      36.4%
    • Average

      6.8%
    • Poor

      2.6%
    • Terrible

      0.7%
    • Excellent

      76.6%
    • Very Good

      19.8%
    • Average

      1.8%
    • Poor

      0.9%
    • Terrible

      1%
    User Sentiments

      User Friendly Interface, Effective Team Communication, Advanced Search Filters, Secure Platform

      Limited Integrations, Mobile App Performance, Lack of Screen Annotation Feature, Complex User Actions

      Ease of Use, Seamless Video Conferencing, Extensive Integrations, Reliable Chat Functionality

      Occasional Performance Issues, Complex User Interface, Inconsistent Mobile Experience, Limited File Storage

      Ease of Use, Efficient Email Management, Seamless Gmail Integration, Effective Team Collaboration

      Occasional Software Glitches, Mobile App Functionality, Limited Analytics Functionality, Inconsistent Automation

    Review Summary

    Troop Messenger is a popular team chat and collaboration tool that receives mixed reviews from users. While it is praised for its user-friendly interface, mobile app, and robust feature set including file sharing, video conferencing, and task management, some users express concerns about its occasional glitches, limited customization options, and lack of certain advanced features found in competing platforms. Additionally, there have been reports of slow customer support response times and occasional outages.

    Microsoft Teams, a popular collaboration tool, receives mixed reviews from users. Many praise its ease of use, integration with other Microsoft products, and extensive features for communication and collaboration. However, some users express concerns about its complexity, occasional technical issues, and the need for better mobile app optimization. Additionally, some reviewers mention that the platform can be overwhelming for those not familiar with Microsoft's ecosystem.

    Reviewers commend Hiver for its user-friendly interface, seamless integration with Gmail, and robust collaboration features. They appreciate the ability to assign emails, track their progress, and collaborate with teammates efficiently. Hiver's automation capabilities, such as automated follow-ups and canned responses, are also highly praised for streamlining workflows and saving time. Additionally, reviewers highlight the excellent customer support provided by Hiver, with prompt and helpful responses to queries. While some users mention occasional bugs and glitches, they generally agree that Hiver is a reliable and valuable tool for managing and collaborating on emails.

      Read All User Reviews Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $2.5. Offers Custom plan.
    • Free Trial Not Available
    • Starts at $4.0. Offers Free-forever plan.
    • Free Trial Available
    Pricing Plans
    Monthly Plans Annual Plans

    Premium $2.50 $2.50 per user / month

    Enterprise $5.00 $5.00 per month

    Superior $9.00 $9.00 per user / month

    On-Premise Custom

    Defence Communications Custom

    Political Cadre-Management Application Custom

    Non-Profit Organizations(NGOs) and Foundations Custom

    Education Custom

    In-App Messaging APIs and SDKs Custom

    On-Premise Chat API Server Custom

    Microsoft Teams Free

    Microsoft 365 Personal $6.99 $6.99 per month

    Microsoft 365 Family $9.99 $9.99 per month

    Microsoft Teams Essentials $4.00 $4.00 per user / month

    Microsoft 365 Business Basic $6.00 $6.00 per user / month

    Microsoft 365 Business Standard $12.50 $12.50 per user / month

    Lite Others

    Pro Others

    Enterprise Others

     
    View Detailed Pricing
    View Detailed Pricing
    View Detailed Pricing

    Alternatives

     

    Screenshots & Videos

    Screenshots Not Available Not Available
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    Vendor information

    Company Details Located in: Hyderabad, India Founded in: 2017 Located in: Redmond, Washington Located in: San Jose, California Founded in: 2011
    Contact Details

    091137 18240

    https://www.troopmessenger.com/

    Not available

    https://products.office.com/en-us/microsoft-teams/group-chat-software

    Not available

    https://hiverhq.com/

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