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NinjaOne (NinjaRMM)

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

AppNeta logo
Network Monitoring Software

4.4 32 user ratings

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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SuperOps RMM logo

SuperOps RMM

Remote Monitoring and Management ...

4.6 200 user ratings

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Overview

Description ThousandEyes is a digital experience monitoring platform helping IT organisations with network infrastructure, internet performance mapping and application delivery troubleshooting. The platform allows users to get access to internet-scale visibility across thousands of global monitoring vantage points for a 360° view into digital services. Moreover, page loading and multi-step transactions functionalities present within the same, helps users emulate real customer like experiences in real-time. ThousandEyes brings multi-protocol tests (FTP, HTTP, SIP, RTP, DNS) within a unified portal that can measure the availability as well as response times of services based on individual networks. Along with that, the DNSSEC validation and DNS tracing protocols made available within the software ensures essential DNS services as expected. Users can also depend on ThousandEyes to get an integrated view of multiple services and networks that collectively form the best customer experience. The software also includes patented cross-correlation algorithms with interactive visuals making it easy for IT organisations to take appropriate action, isolate problems, plan service rollouts and resolve issues faster. Read more AppNeta is an end-user experience and network performance monitoring platform that provides a variety of managerial solutions to the IT teams. With this platform, teams can easily track their network performance from the users’ perspective on the go. No matter where they are or which cloud-based app they are using, AppNeta can quickly identify the network and address the issues in real-time. As per recent findings, 3 out of 5 large corporations trust AppNeta to monitor the most complex networks. The monitoring network of this platform empowers teams to ensure the success of the network transformations as well as to enhance the user experience. Also, by combining active and passive monitoring methods, the platform provides critical visibility to deliver a complete picture of performance. With AppNeta, users can get active, continuous and end-to-end measurements of network health, performance and availability. Furthermore, the platform offers raw packet data from remote locations when and where teams need it to determine the actual cause of critical issues. AppNeta also provides proactive monitoring with synthetic transactions to identify SaaS and web app issues before they affect the users. Read more SuperOps RMM is the perfect monitoring tool for IT environments, empowering professionals to stay in-the-know and take control of their client’s assets. With the automatic scanning feature provided by the discovery agent, users can easily monitor inventory across clients. This includes tracking custom fields to ensure all asset details, history, files, documents, and associated tickets are up-to-date. Designed to facilitate collaboration and automation, SuperOps RMM allows users to create customized tasks with real-time alerts and notifications on incidents. With spammable workflows, users can save time while still ensuring their clients’ assets are secure and up-to-date. Whether its a small or medium-scale business, SuperOps RMM is the perfect fit for monitoring IT environment and helping to ensure optimal results. Enjoy the convenience of easy tracking and collaboration, as well as the peace-of-mind that comes with real-time alerts and secure asset management. Make the most of IT environment with SuperOps RMM. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $79.0.
SW Score & Breakdown

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    83%
  • Reviews
    60%
  • Momentum
    66%
  • Popularity
    67%

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    72%
  • Momentum
    60%
  • Popularity
    63%

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
Not Available
4.4/5 32 user ratings
4.6/5 200 user ratings
Rating Distribution
Not Available
  • Excellent

    40.6%
  • Very Good

    56.3%
  • Average

    3.1%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    69.5%
  • Very Good

    23.5%
  • Average

    3%
  • Poor

    1%
  • Terrible

    3%
User Sentiments

    Network Path Visualization, Detailed Performance Metrics, Global Network Insight, Comprehensive Monitoring Capabilities

    High Pricing, Complex User Interface, Limited On-Premises Solutions, Occasional Alerting Issues

    Not Available
    Not Available
Review Summary

ThousandEyes is generally well-received by users, earning praise for its real-time visibility, comprehensive monitoring capabilities, and intuitive interface. Reviewers also appreciate its scalability, customizable dashboards, and proactive alerting system. However, some users have reported occasional performance issues, limited integration options, and a steep learning curve. Overall, ThousandEyes is considered a valuable tool for network monitoring and troubleshooting, providing users with actionable insights to optimize their network performance.

Not Available
Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $79.0.
Pricing Plans
Monthly Plans Annual Plans

Test Units Custom

Endpoints Custom

Small Office Custom

Large Office Custom

Data Center Custom

Global Monitoring Custom

Standard $79.00 $89.00 per user / month

Pro $99.00 $119.00 per user / month

Super $129.00 $149.00 per user / month

 
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View Detailed Pricing

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Screenshots & Videos

Screenshots Dashboard
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Path Boston Azure for Bottleneck
+ 3 More
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Videos Video Thumbnail
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Vendor information

Company Details Located in: San Francisco, California Founded in: 2010 Located in: Boston, Massachusetts Located in: Claymont, Delaware Founded in: 2020
Contact Details

+1 (800) 757-1353

https://www.thousandeyes.com/product/platform

800-508-5233

https://www.appneta.com/

+1 628-270-9924

https://superops.ai/rmm

Social Media Handles

Not available

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