DocEngage Healthcare CRM (HCRM) vs TeleCRM Comparison

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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

DocEngage Healthcare CRM (HCRM)

CRM Software

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TeleCRM

Call Center Software

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Freshsales

CRM Software

4.7 1,196 user ratings

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Pipedrive CRM

CRM Software

4.5 3,033 user ratings

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Overview

Description	DocEngage Healthcare CRM integrated EMR creates meaningful marketing automation. DocEngage provides patient login, the patient can log in and view the clinical record and also request for the appointment anytime. The patient can book an appointment, from calling itself by IVR menu, both get a notification immediately and you can track the status also. The patient will get a confirmation via SMS, Email, and call for appointment booking, reschedule and cancellation and also send an automated reminder to the patient. DocEngage provides seamless communication between doctor and patient. Read more	TeleCRM is a telecalling sales CRM and automation app that automates 40% of a company’s calling workflow and beats all slow competitors. TeleCRM offers an autodialer that helps employees dial 500 numbers a day. Plus, people can send 1 click WhatsApp, Email and SMS. This app comes with ultra-simple, consistent reminders. TeleCRM checks every telecaller’s activity and reports in real-time. The app helps in automatic lead capture and engagement. It sends automatic intro messages and assigns leads accordingly. Also, it has a cutting edge auto dialer that calls up leads one by one. Furthermore, the app provides intuitive call feedback recording backed by automated call records. So now the company has a record of exactly what the team members said to the prospects and clients. TeleCRM further supports follow-up and campaign scheduling, detailed automated employee tracking and reporting. Its additional features include instant Facebook lead capture/download, WFH call centre CRM for the remote sales team as well as auto-dialer based telecalling CRM. Read more	Freshsales, also known as Freshworks CRM, is a cloud-based customer relationship management (CRM) tool that can help businesses grow their revenue through context-driven sales. This highly-rated CRM can help businesses close deals faster, improve seller effectiveness, reduce IT complexity, streamline the sales process, generate new opportunities, and much more. Some of the top features of Freshsales include sales lead tracking, sales management, event tracking, one-click phone, personalized bulk emails, email prioritization, AI-powered chatbots, customizable web forms, page visit tracking, visitor intent tracking, activity timeline, predictive contact scoring, deal insights, third-party integrations, dynamic forecasting, 360° customer view, automated sales campaigns, etc. Read more	Pipedrive revolutionizes the sales process by providing a comprehensive platform that lets to track the sales pipeline, manage leads, and automate tasks all in one place. This high-powered tool ensures that never miss a follow-up and that focus is always on the right leads with its automated sales conversation capabilities. Real-time sales reports deliver insights directly to the fingertips, offering full transparency into the nuanced dynamics of the sales funnel. With Pipedrive, equipped with superior forecasting, explicit goal-setting, team monitoring, and advanced sales metrics tools that empower to make data-driven decisions swiftly and with confidence. The kanban-style dashboard is not just visually intuitive but also matches each step of the buyer's journey, allowing to seamlessly adjust the pipelines in alignment with deal progression, while timely notifications keep on top of follow-ups. Integration with essential apps streamlines the workflow, while importing data from spreadsheets or other software is a breeze, ensuring a smooth transition. With Pipedrive, not just managing a pipeline; are overseeing a seamlessly integrated sales ecosystem, where linking products or services to deals is simple, giving the leverage to navigate negotiations effectively and paint the bigger picture of the business achievements. Read more
Pricing Options	Free Trial Available Starts at $49.0.	Free Trial Not Available TeleCRM Offers Custom plan.	Free Trial Available Freshsales Offers Free-forever plan.	Free Trial Available Starts at $14.0.
SW Score & Breakdown	74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 74% Reviews 60% Momentum 60% Popularity 61%	90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 96% Reviews 65% Momentum 90% Popularity 83%	92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 92% Momentum 61% Popularity 75%	95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 95% Momentum 65% Popularity 88%
SaaSworthy Awards	Not Available	Not Available	# 3 Highly Rated # 3 Highly Rated	# 3 Most Worthy # 2 Highly Rated

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	NA	NA	Available	Available

Reviews & Ratings

User Rating	Not Available	Not Available	4.7/5 1,196 user ratings	4.5/5 3,033 user ratings
Ratings Distribution	Not Available	Not Available	Excellent 77.7% Very Good 17.9% Average 2.2% Poor 0.8% Terrible 1.5%	Excellent 63.5% Very Good 27.9% Average 5% Poor 1.4% Terrible 2.1%
Review Summary	Not Available	Not Available	Users appreciate Freshsales' ease of use, customizable features, and comprehensive functionality. It streamlines sales processes, improves team collaboration, and boosts productivity. Users also praise its intuitive interface, user-friendly design, and excellent customer support. However, some users have reported occasional glitches and limited reporting capabilities. Additionally, pricing concerns have been raised, particularly for larger teams or those requiring advanced features. Freshsales is generally well-received for its user-friendliness, customization options, and positive impact on sales performance.	Pipedrive is generally well-received by users, with reviewers praising its ease of use, intuitive interface, and robust sales pipeline management capabilities. It is also lauded for its customization options, reporting features, and mobile app. However, some users have expressed concerns regarding its limited integrations, occasional bugs, and lack of advanced features found in more comprehensive CRM systems. Overall, Pipedrive is a solid choice for small businesses and startups seeking a user-friendly and effective sales CRM solution.
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Pricing

Pricing Options	Free Trial Available Starts at $49.0.	Free Trial Not Available TeleCRM Offers Custom plan.	Free Trial Available Freshsales Offers Free-forever plan.	Free Trial Available Starts at $14.0.
Pricing Plans Monthly Plans Annual Plans	Basic Plan $49.00 $49.00 per user / month Advanced Plan $79.00 $79.00 per user / month Premium Plan Others	Quarterly Others Annual Others Enterprise Custom	Free Free Growth Others Pro Others Enterprise Others	Essential $14.00 $24.00 per user / month Advanced $29.00 $39.00 per user / month Professional $49.00 $64.00 per user / month Power $64.00 $79.00 per user / month Enterprise $99.00 $129.00 per user / month
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Alternatives

	DocEngage EHR DocEngage Clinic Management DocEngage Home Health DrCare247 4.8 Based on 4 Ratings DearDoc 4 Based on 27 Ratings	ImagineSales Truly 4.6 Based on 168 Ratings CRM.io by 500apps TeleCRM Vs CRM.io by 500apps ZoomInfo Engage 4.5 Based on 215 Ratings RingCentral Engage Digital 4.3 Based on 26 Ratings
	View All DocEngage Healthcare CRM (HCRM) Alternatives	View All TeleCRM Alternatives