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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Teladoc logo
Telemedicine Software

4.7 1,333 user ratings

Start Free Trial

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SecureVideo logo
Telemedicine Software

4.5 2 user ratings

Start Free Trial

Overview

Description Teladoc provides a platform for healthcare professionals across all specialties, including physicians, dermatologists, dietitians, behavioral health, to connect with patients via phone, video, or app. Before your first virtual care visit, set up your account online or on the app, and then complete a brief medical history (it will help your doctor treat or advise you better). Whether it’s a prescription sent to the pharmacy of your choice, the guidance to move forward, or a review of your condition from a medical expert. Read more SecureVideo is a cloud-based telehealth platform that is secure, reliable, and flexible for your use case. Designed to deliver the best possible telehealth experience, HIPAA-compliant, low-cost, very easy-to-use solution is backed by friendly, patient technical support who take the time to ensure the success. Read more
Pricing Options
  • Free Trial Not Available
  • Teladoc Offers Custom plan.
  • Free Trial Available
  • Starts at $50.0. Offers Custom plan.
SW Score & Breakdown

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    80%
  • Reviews
    95%
  • Momentum
    68%
  • Popularity
    92%

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    64%

Features

Total Features
5 Features
0 Features
Common Features for All
    Alert Notifications Alerts the user when predefined criteria is met
    HIPAA Compliant Offers security over the collection of sensitive data and uphold to protect the integrity of PHI
    Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
    Payments Enables payment collection from the visitors via popular payment gateways
    Reminders Sends important reminders through email to attendees
  • + 2 More - Show Less
    • Alert Notifications Alerts the user when predefined criteria is met
      HIPAA Compliant Offers security over the collection of sensitive data and uphold to protect the integrity of PHI
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Payments Enables payment collection from the visitors via popular payment gateways
      Reminders Sends important reminders through email to attendees

    Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Not available
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Not available
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • Not available

    Reviews & Ratings

    User Rating
    4.7/5 1,333 user ratings
    4.5/5 2 user ratings
    Rating Distribution
    • Excellent

      87.5%
    • Very Good

      5.9%
    • Average

      2.2%
    • Poor

      1.4%
    • Terrible

      3.2%
    • Excellent

      50%
    • Very Good

      50%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    User Sentiments

      Convenient Appointment Scheduling, Knowledgeable Physicians, Fast Response Times, Helpful and Thorough Consultations

      Prescription Fulfillment Issues, Technical Issues with App, Inconsistent Provider Availability, Limited Scope of Treatable Conditions

      Not Available
    Review Summary

    Overall, users have mixed opinions about the product. Many users praise its user-friendly interface, ease of use, and the convenience of being able to access healthcare services remotely. However, some users express concerns regarding the customer service, the cost of the service, and the quality of the healthcare services provided. Additionally, several users highlight the need for more transparency in pricing and better communication from the company.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Teladoc Offers Custom plan.
    • Free Trial Available
    • Starts at $50.0. Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Teladoc Custom

    Standard $50.00 $50.00 per user / month

    Enterprise Custom

    Premium Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Videos Video Thumbnail
    + 2 More
    Not Available

    Vendor information

    Company Details Located in: Purchase, New York Founded in: 2002 Founded in: 2012
    Contact Details

    Not available

    https://www.teladoc.com/

    Not available

    https://securevideo.com/

    Social Media Handles

    Not available

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