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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. Read more | TeamSpoor is an end-to-end solution that offers complete employee tracking and reporting on its platform. By using the tool, companies can track their sales team, employees’ attendance, and have a time sheet and create timely, automated reports for the same. With the help of its accurate time sheet, payrolls can be automated and rolled out faster. Since attendance management is also integrated into the same tool, this is made even easier. All the reports generated out of the tracking can be integrated with the CRM or ERP your business already uses. It helps in analysing the performance and accordingly making improvements. The sales-team tracking is pretty robust as it has the ability to track employees from anywhere in the world. Scheduling daily tasks for your employees and ensuring they follow it is an essential feature of the tool, repeated tasks can easily be scheduled this way. TeamSpoor also lets you send unlimited messages to your employees so the communication is also taken care of within the same tool. Read more |
Pricing Options |
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SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 10 Fastest Growing # 3 Most Popular |
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Total Features |
7 Features
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8 Features
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Common Features for All |
Analytics (Workforce)
Attendance Management
Billing and Invoicing
Claims Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Attendance Management
Billing and Invoicing
Claims Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
Users praise mHelpDesk's user-friendly interface, ease of use, and helpful customer support. They also appreciate its comprehensive features, including customizable reports and templates, automated scheduling, and robust asset management capabilities. Additionally, users find mHelpDesk's mobile app convenient for managing work orders and tracking technician locations in real-time. However, some users have reported occasional glitches and limited customization options, suggesting the need for further improvements in the software's stability and flexibility. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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mHelpDesk Custom |
Free Free Basic $5.00 $5.00 per user / month Advance $10.00 $10.00 per user / month |
View Detailed Pricing
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View Detailed Pricing
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SignFlow
5 Based on 2 Ratings |
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Videos |
+ 2 More
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+ 3 More
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Company Details | Located in: Fairfax, Virginia Founded in: 2009 | Located in: Walnut, CA - 91789 |
Contact Details |
888-558-6275 https://www.mhelpdesk.com/ |
+1 (408) 627-7986 https://teamspoor.com/ |
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