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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. Read more | SurveyStance is a frictionless customer feedback/survey management portal available in three different segments namely, feedback kiosk, one-click feedback manager with QR codes and an email signature survey manager. With the feedback kiosk, companies can collect real-time feedback from individual clients in the form of emoticons. While the one-click feedback manager with QR code variant helps users scan QR codes as per convenience and start providing feedback on the go. Last but not the least, feedback through email signature surveys can be streamlined by embedding the survey within an email signature of choice. Top-notch organisations like SoFi, City of Memphis, Ford, Baskin Robins, General Mills depend on SurveyStance to get their day to day tasks streamlined. Survey specific information collected over the software is used to serve legitimate business interests, after seeking actual consent from the providers. The use cases go as to manage user accounts, protect services, post testimonials, facilitate account generation and login, forward administrative information and more. Read more |
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SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 11 Highly Rated # 8 Fastest Growing |
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Total Features |
15 Features
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12 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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Platforms Supported |
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API Support |
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User Rating |
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Review Summary |
Reviewers appreciate GetFeedback's user-friendly interface, customizable surveys, and robust reporting capabilities. They also praise its ability to gather feedback from various channels, including email, web, and social media. However, some users have reported occasional technical glitches and a slightly complex setup process. Overall, reviewers find GetFeedback to be a valuable tool for collecting and analyzing customer feedback, helping businesses improve their products and services. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Essentials Custom Pro Custom Ultimate Custom |
Feedback Kiosk Software $29.00 $29.00 per month Full Kiosk (Feedback Kiosk) $59.00 $59.00 per month Enterprise (Feedback Kiosk) Custom OneClick Feedback $29.00 $29.00 per month SMS Feedback $49.00 $49.00 per month |
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View Detailed Pricing
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Screenshots |
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Videos |
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Company Details | Located in: San Francisco, CA Founded in: 2013 | Located in: Newport Beach, CA Founded in: 2016 |
Contact Details |
+1 (415)-942-5981 https://www.getfeedback.com/ |
+1 888-245-0898 https://www.surveystance.com/ |
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