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Uplevel Systems

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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Site24x7 logo
Network Monitoring Software

4.4 431 user ratings

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NinjaOne (NinjaRMM) logo

NinjaOne (NinjaRMM)

Remote Monitoring and Management ...

4.9 1,105 user ratings

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Overview

Description SolarWinds RMM is a remote management software, which assist in monitoring network operational tasks through the use of probes and monitors.The software facilitates proper network infrastructure management and control.It offers excellent IT security, manages antivirus and ensures complete web protection.You can monitor network performance on a near real-time basis across several devices and platforms. SolarWinds RMM provides support for multiple types of devices, like virtual machines, network devices, workstations, servers, Internet of Things (IoT) and mobile devices.With the help of this software, you can also enjoy hybrid cloud backup and fast recovery. It helps avoiding IT issues. Read more Site24x7 Logo is a web-based network monitoring software that helps in monitoring critical performance and metrics.You do not need to install it and can be accessed from anywhere.It provides deep insight into the performance of your network and ensures impressive network availability as well as capacity.The software has firewall-friendly architecture and ensures proper management of all the SNMP devices.With Site24x7 Logo software, you can track and check critical performance metrics like memory, CPU usage, utilization, buffer hit stats etc.You can monitor WAN accelerators, UPS, firewall, do wireless monitoring, switch monitoring, monitor load balancer, printer and storage monitoring etc. Read more NinjaOne (formerly NinjaRMM) is the renowned unified IT management solution that simplifies how IT teams work. NinjaOne helps IT teams manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. NinjaOne supports over 17,000 customers worldwide and is consistently ranked #1 for our world-class customer support. The NinjaOne platform offers a single-pane-of-glass experience by combining IT teams that can proactively do endpoint monitoring, remote control, patch management, remote monitoring, software management, IT asset management, backup, IT service desk capabilities, and IT documentation. NinjaOne is an all-in-one unified solution with a fast, modern, intuitive interface. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $9.00.
  • Free Trial Available
  • Offers Custom plan.
SW Score & Breakdown

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    83%
  • Reviews
    89%
  • Momentum
    77%
  • Popularity
    93%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available
  • Available

Reviews & Ratings

User Rating
4.3/5 498 user ratings
4.4/5 431 user ratings
4.9/5 1,105 user ratings
Rating Distribution
  • Excellent

    37.1%
  • Very Good

    54.8%
  • Average

    6.8%
  • Poor

    0.6%
  • Terrible

    0.6%
  • Excellent

    59.6%
  • Very Good

    29.9%
  • Average

    4.6%
  • Poor

    4.2%
  • Terrible

    1.6%
  • Excellent

    87.5%
  • Very Good

    11.8%
  • Average

    0.5%
  • Poor

    0%
  • Terrible

    0.3%
User Sentiments

    Comprehensive Remote Monitoring Capabilities, Robust Automation Features, User-Friendly Interface, Excellent Customer Support

    Occasional Patch Management Issues, Slow User Interface, Dated User Interface, Limited Third-Party Application Integration

    Ease of Use, Comprehensive Monitoring Capabilities, Real-time Alerts, Extensive Integrations

    High Pricing, Occasional False Alerts, Complex User Interface, Slow Customer Support

    Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support

    Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs

Review Summary

Users applaud SolarWinds RMM for its comprehensive monitoring capabilities, praising its customizable dashboards, extensive alerts and reporting features, and the ability to monitor a wide range of devices and systems. Reviewers appreciate its seamless integration with other SolarWinds products, enabling centralized management. However, some users express concerns about occasional performance issues, a steep learning curve, and the need for continuous monitoring to ensure optimal performance. Overall, many reviewers find SolarWinds RMM a powerful and versatile RMM solution with robust features, but its complexity may require dedicated resources and expertise to fully utilize its potential.

Overall, reviewers praise Site24x7 for its comprehensive monitoring capabilities, user-friendly interface, and excellent customer support. It is lauded for its ability to monitor various IT infrastructure components, including servers, networks, applications, websites, and cloud services, providing detailed insights into their performance and availability. Additionally, users appreciate the customizable dashboards, reporting features, and proactive alerting system that enables prompt issue identification and resolution. While some users mention occasional glitches and complexities in setup, they agree that Site24x7 is a reliable and effective IT infrastructure monitoring solution.

The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $9.00.
  • Free Trial Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

SolarWinds Remote Monitoring and Management Custom

Starter (Web Monitoring) $9.00 $9.00 per month

Pro (Website Monitoring) $35.00 $35.00 per month

Classic (Website Monitoring) $89.00 $89.00 per month

Elite (Website Monitoring) $225.00 $225.00 per month

Enterprise (Website Monitoring) $449.00 $449.00 per month

Enterprise Plus Web (Website Monitoring) $899.00 $899.00 per month

Starter (Infrastructure) $9.00 $9.00 per month

Pro (APM) $35.00 $35.00 per month

MSP $45.00 $45.00 per month

NinjaRMM Custom

 
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Screenshots & Videos

Screenshots SolarWinds MSP Remote Monitoring & Management Demo - N-central Active Issues View
+ 11 More
Site24x7 Demo - SQL Server Monitoring
+ 9 More
Alerts
+ 3 More
Videos Video Thumbnail Video Thumbnail
+ 1 More
Video Thumbnail
+ 4 More

Vendor information

Company Details Located in: Austin, TX Located in: Pleasanton, CA Located in: Austin, TX
Contact Details

+61 (0)2 8412 4905

https://www.solarwindsmsp.com/products/rmm

+1 408 352 9117

https://www.site24x7.com/

Not available

https://www.ninjaone.com/

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