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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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Description | UserVoice is a smart feedback collection platform that enables the users to collect customer feedbacks and acquire actionable insights for product development. It assists the users in measuring trends and tracking customer satisfaction in order to optimize and enhance their business’s growth. UserVoice is an advanced solution for feedback management by customers that users can put to good use for improving the online reputation of their brand or business. It enables you to track your status and manage your entire workflow- all under a single customizable dashboard. It further allows connecting of your roadmaps for measuring the progress of your project. It offers tools for segmentation, and survey management as well. It is a smart platform that can be integrated with multiple other platforms like Zapier, Salesforce, and more to further automate your workflow. It offers an easy to use interface and some customizable options that makes it a perfect fit for all types of enterprises ranging from small to medium to large. The platforms offers a free trial to assist its users in understanding its features before buying its premium. It also offers a good number of premium plan options to its users to choose from. Read more | Snap Surveys is an online survey management software that helps users create and design informative surveys, collect data and analyse results to extract necessary insights. With the purpose of transforming data into useful knowledge, Snap Survey comes loaded with a wide range of features and is trusted by top most companies located in different parts of the globe. This platform offers a plethora of advanced features that enable users to do more than just ask simple questions. Surveys generated with the same can be personalised in any language, including the right to left character-based languages. Snap Surveys lets users create surveys in any format (online or paper-based) and collect responses any time through an efficient automated response collector. Moreover, with powerful response analysis and reporting functionality, Snap Surveys produce engaging and dynamic reports of results that are easy to interpret and can be accessed offline as well. Read more |
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SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards |
Not Available
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# 4 Highly Rated # 13 Most Popular |
Total Features |
11 Features
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14 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
User-friendly Interface, Effective Feedback Management, Centralized Feedback Repository, Extensive Integrations Limited Customization Options, Reporting Limitations, Outdated Design, Text Formatting Issues |
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Review Summary |
Users appreciate UserVoice for its user-friendly interface, customization capabilities, and ability to capture and organize customer feedback. Many find it easy to set up and use, with features that help gather valuable feedback from customers. The segmentation and prioritization tools are also praised, enabling efficient handling of feedback. However, some users have reported occasional technical glitches and a need for more advanced features and integrations. Additionally, the pricing plans may not suit all budgets, especially for startups and small businesses. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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UserVoice Custom |
Snap XMP Others Snap Enterprise Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 3 More
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Not Available |
Videos |
Company Details | Located in: San Francisco, CA - 94111 Founded in: 2007 | Located in: Portsmouth, New Hampshire Founded in: 1981 |
Contact Details |
Not available https://www.uservoice.com/ |
01454 280828 https://snapsurveys.com/ |
Social Media Handles |
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