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ERIN

Customer Advocacy Software

4.9 4 user ratings

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Overview

Description Influitive is a customer-advocacy software assisting in customer marketing that is developed specifically for B2B marketers. It makes it very simple for anybody to launch a company advocacy campaign that makes it ideal for both big and small businesses. Influitive can help B2B marketers capture customer enthusiasm and use it to improve marketing and sales efforts. It enables businesses to develop meaningful consumer connections, encouraging loyalty, trust, and collaboration in the quest for innovation. This software simplifies interaction and reporting by providing detailed onboarding and assistance. The content may be distributed via a variety of social media platforms, as well as by email in Influitive. Influitive is the greatest customer advocacy software, and it greatly helps you in developing your business by focusing on your customers. Their advocacy platform and a team of specialists assist the world's most successful firms in igniting, and any business should utilize it to expand via their most valuable asset, the customer. They offer a free trial version, very interactive customer assistance, and a wide range of premium plan options to opt from. Read more Smile.io is the world’s largest loyalty points provider for scaling e-commerce businesses. It helps organisations build exciting reward programs for their customers and currently caters to over 50,000 merchants across the globe. The platform also turns out to be helpful for businesses to boost their repeat purchases by enabling customers to collect redeemable points on various websites via a real-time rewards panel present within the same. Smile.io comes armed with a variety of exciting features, allowing its users generate a shopping experience true to their designs. Smile UI lets users design an on-site experience for their websites that is intuitive and light. Smile for admins helps users manage various rewards and loyalty programs in a seamless manner by adding adequate changes without throwing the rhythm off the entire page. Ultimately, real-time integration with third-party portals like Mailchimp, Privy, Gorgias, Okendo, and Kalviyo, lets users develop marketing strategies that improve the site-surfing experience and garners a community of satisfied customers. Read more ERIN hopes to enhance and streamline employee referrals for businesses. It allows the customer's staff to manage their employee referral program and employees to make better referrals faster. It has Bonus tracking and smart referrals AI that suggests potential candidates among their contacts and sends notifications for quicker results. By utilising the workforce for referrals, recruitment costs are reduced significantly. They promote the customers' brand identity and culture by customising their mails and the ERIN portal. The product features automated emails, real-time notifications, participation incentives, ATS integrations, a Dashboard, Referral Management tools, and more. Users can add their contacts from their phone, LinkedIn, Gmail and Outlook account to suggest referrals. There is enough scope in the product for transparency and allows users to access data about referrals, hirings, and bonuses. The product also includes the app used by the staff to refer their contacts anytime, anywhere. Read more
Pricing Options
  • Free Trial Not Available
  • Influitive Offers Custom plan.
  • Free Trial Not Available
  • Starts at $49.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $500.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • NA

Reviews & Ratings

User Rating
4.6/5 119 user ratings
4.4/5 13 user ratings
4.9/5 4 user ratings
Ratings Distribution
  • Excellent

    71.2%
  • Very Good

    22.5%
  • Average

    4%
  • Poor

    1.2%
  • Terrible

    1.2%
  • Excellent

    52.9%
  • Very Good

    32.4%
  • Average

    14.7%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    89.7%
  • Very Good

    6.9%
  • Average

    2.3%
  • Poor

    1.1%
  • Terrible

    0%
Review Summary

Influitive is widely praised for its user-friendly interface, ease of setup, and customization options. Reviewers appreciate the platform's ability to create engaging and rewarding experiences for advocates, which helps foster brand loyalty and drive positive word-of-mouth. The advanced analytics and reporting features are also highlighted as valuable tools for measuring the impact of advocacy programs. Additionally, Influitive's customer support is frequently commended for its responsiveness and helpfulness.

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Pricing

Pricing Options
  • Free Trial Not Available
  • Influitive Offers Custom plan.
  • Free Trial Not Available
  • Starts at $49.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $500.0. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Professional Custom

Corporate Custom

Enterprise Custom

Free Free

Starter $49.00 $49.00 per month

Growth $199.00 $199.00 per month

Pro $599.00 $599.00 per month

Enterprise Others

ERIN Free Free

Growth $500.00 $500.00 per month

Scale $875.00 $875.00 per month

Enterprise Custom

 
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Alternatives

 

Screenshots & Videos

Screenshots Support Portal
+ 2 More
Not Available ERIN screenshot
Videos Video Thumbnail Video Thumbnail
+ 1 More
Video Thumbnail
+ 2 More

Vendor information

Company Details Located in: Toronto, Canada Founded in: 2010 Located in: Kitchener, Canada Located in: New York, NY Founded in: 2018
Contact Details

+1 888-684-0758

https://influitive.com/

+1 855-699-9322

https://smile.io/

1-833-374-6277

https://erinapp.com/

Social Media Handles

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