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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

OpenText ECM logo
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SmartDocs R5 ECM logo
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Overview

Description OpenText CMS provides content management solutions to business enterprises with a broad range of products that enables your people to gain secure access to information from any device or location. Its Document Management feature is a powerful, fully integrated system that provides the essentials for managing business-critical documents. It lets the user retrieve information faster and easier, all the while maintaining a high quality standard. The OpenText Content Suite Platform allows the enterprise to integrate content into business processes and maximize the value of content while minimizing the risks and costs associated to the content. Read more SmartDocs R5 ECM is an AI-powered document management and BPM platform that enables its users to manage digital artifacts and business processes in a single cloud platform. The software enables its users to use an ArchiveLink compliant repository to store the documents instead of storing it in the SAD database of the user. Users can streamline all the business processes by deploying process workflows and gain unprecedented visibility into process flows. This easy-to-use document management system helps users to reduce silos of file shares and other non-compliant repositories. SmartDoc R5 ECM allows users to take control of their documents and processes in order to increase the productivity of employees and reduce the risks involved in the business. Users can approve their workflow and reports from any place and through any device. The software allows its users to setup request forms and workflows to turn routine and ad hoc tasks into efficient workflows. Read more
Pricing Options
  • Free Trial Not Available
  • OpenText ECM Offers Custom plan.
  • Free Trial Not Available
  • SmartDocs R5 ECM Offers Custom plan.
SW Score & Breakdown

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    69%
  • Momentum
    61%
  • Popularity
    80%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    71%
  • Momentum
    60%
  • Popularity
    70%

Features

Total Features
0 Features
9 Features
Common Features for All
    Approval Process Control Allows to approve or reject the content before publishing
    Document Management Ability to store and manage various information and documents in electronic format.
    Indexing Allows to index content to support the search mechanism.
    Permission Management Ability to assign different sets of permissions to different sets of users
    Rich Text Editor Allows to write content directly with rich text formatting
    Rule Based Publishing Allows you to set rules for pieces of content to be published or unpublished
    SEO Management Allows to optimize the website to support easy indexing by search engines
    Search Search words or texts from your content
    Version Control It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time.
    Approval Process Control Allows to approve or reject the content before publishing
    Document Management Ability to store and manage various information and documents in electronic format.
    Indexing Allows to index content to support the search mechanism.
    Permission Management Ability to assign different sets of permissions to different sets of users
    Rich Text Editor Allows to write content directly with rich text formatting
    Rule Based Publishing Allows you to set rules for pieces of content to be published or unpublished
    SEO Management Allows to optimize the website to support easy indexing by search engines
    Search Search words or texts from your content
    Version Control It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time.
  • + 6 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online

    Reviews & Ratings

    User Rating
    4.1/5 5 user ratings
    4.6/5 5 user ratings
    Ratings Distribution
    • Excellent

      34.5%
    • Very Good

      45.5%
    • Average

      12.7%
    • Poor

      7.3%
    • Terrible

      0%
    • Excellent

      60%
    • Very Good

      40%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    Review Summary

    Reviewers praise OpenText ECM for its robust features, scalability, and ease of use. Its document management capabilities, including version control, collaboration tools, and powerful search functionality, are particularly well-received. Additionally, users appreciate its integration options with other business systems and its ability to streamline workflows. While some reviewers mention the need for improved user training and occasional performance issues, the overall sentiment is positive, with many users highlighting its positive impact on their organizations.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • OpenText ECM Offers Custom plan.
    • Free Trial Not Available
    • SmartDocs R5 ECM Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    OpenText ECM Custom

    SmartDocs R5 ECM Custom

     
    View Detailed Pricing
    View Detailed Pricing

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    Vendor information

    Company Details Located in: Waterloo, Canada Founded in: 1991 Located in: Palo Alto, California
    Contact Details

    +1 800-499-6544

    https://www.opentext.com/what-we-do/products/enterprise-content-management

    +1 877-517-6278

    https://www.smartdocsr5.com/

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