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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Salesforce Field Service is a field service optimization solution that boosts productivity both online and offline, with field service designed to handle any situation. It enables you to schedule field services easily, cut costs, and increase efficiency along with providing remote support that can help you expand your business. With Salesforce Field Service, customers can use a customer portal to arrange phone and video appointments right away. By intelligently assigning the right personnel to the relevant projects based on talents, geography, and business regulations, you can leverage automation to prioritise vital jobs and save employees time with this software. It further enables the dispatchers to gain full insight into the mobile workforce and each job on a single screen that increases efficiency. Users can also utilise image recognition with Einstein Vision to quickly identify assets and parts in photos. You can automatically prescribe the proper set up steps for technicians based on an image's classification. Additionally, you can attach timesheets, pertinent specs, inventory, and knowledge articles to the app before workers approach a project site to enhance first-time fix rates with Salesforce. Read more | Skynamo is a B2B Field Sales / Outside Sales management and productivity platform used by manufacturers, distributors and wholesalers with sales teams in the field visiting customers on a regular basis. GPS technology enables sales managers to gain an overview of sales activity in the field in real-time or via an automatically generated timeline of customer visits and order submissions. Management dashboards and survey features provide valuable customer and sales productivity insights. Skynamo’s integration capability streamlines the ordering process and improves order accuracy, order fulfillment and time to invoice for field sales teams on the road. Read more |
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SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
7 Features
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12 Features
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Common Features for All |
Analytics (Workforce)
Attendance Management
Billing and Invoicing
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Attendance Management
Billing and Invoicing
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Organization Types Supported |
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Platforms Supported |
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API Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
Users applaud Salesforce Field Service for its robust set of features, user-friendly interface, and seamless integration with other Salesforce products. Praises also go to its efficient scheduling, real-time tracking, and effortless mobile accessibility. However, some users express concerns about occasional glitches, limited customization options, and the need for better training materials. Overall, Salesforce Field Service is a reliable and feature-rich solution for field service management, but it has room for improvement in terms of user experience and customization flexibility. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Essentials $25.00 $25.00 per user / month Professional $75.00 $75.00 per user / month Enterprise $150.00 $150.00 per user / month Unlimited $300.00 $300.00 per user / month |
Team Custom Business Custom Enterprise Custom |
View Detailed Pricing
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View Detailed Pricing
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Oracle Field Service Cloud
4.1 Based on 91 Ratings Salesforce Field Service Vs Oracle Field Service Cloud
SAP Field Service Management
4.3 Based on 15 Ratings Salesforce Field Service Vs SAP Field Service Management |
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Screenshots | Not Available | |
Videos |
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Company Details | Located in: San Francisco, California | Located in: Atlanta, Georgia Founded in: 2012 |
Contact Details |
+1-800-667-6389 https://www.salesforce.com/products/service-cloud/field-service/ |
+1 917 242 3582 https://skynamo.com/ |
Social Media Handles |
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