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Description | Skilljar is a solution to educate, engage, and retain everyone a business interacts with. Skilljar is an external LMS that is purpose-built for customer and partner education. It enables the user to build courses, design learning paths, monetize training, and improve the customer experience through actionable analytics. Skilljar’s external LMS helps onboard customers and partners and turn them into experts on a product. Skilljar is purpose-built for external education. Employs best practice for using education to expand the impact of a business along the entire customer journey. Educating users at scale decreases the number of support calls while allowing CS teams to focus on strategically growing customer satisfaction, driving revenue, and increasing profitability. Trained customers are more likely to use a product, understand the value, and not churn. Integrate Skilljar data with CRM, marketing automation, and other customer-related platforms to provide actionable insights for improving customer success and growing a business. Create an ecosystem of trained and certified customers and partners. Turn customers into product experts and evangelists. Companies that care about product adoption and customer success as users of Skilljar are Tableau, DocuSign, Twilio, Procore, and Gong.io. Read more | Northpass is an intuitive learning management software that offers adequate freedom to individual personals and organisations alike to create, monitor and scale comprehensive learning programs as per need. Organisations can depend on the software to streamline customer education, partner training, gig workforce onboarding and employee learning on the go. Further, the all in one portal provides adequate services covering individual metrics like intelligent administration, ultra-fast authoring and perfectly organised learning experiences. Top companies like Upland, Shopify and Compass depend on the particular to get their day to day tasks streamlined on the go. Further, organisations using Northpass can create a high impact course in just five simple steps, all they need to do is create a learning experience of their own, add relevant content, set milestones for the learners to achieve, personalise the courses to keep the interest intact and also offer additional learning resources in the form of live webinars, defined learning paths and course relevant articles. Read more |
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Ease of Use, Excellent Customer Support, Extensive Integrations, Customizable Platform Limited Reporting Functionality, Limited Quiz Functionality, Outdated Interface, Lack of Certain Features |
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Skilljar users appreciate its user-friendly interface, comprehensive feature set, and excellent customer support. Many reviewers highlight its powerful reporting and analytics capabilities, which provide detailed insights into learner engagement and progress. The platform's customization options and flexibility also receive praise, allowing businesses to tailor the learning experience to their specific needs. Additionally, Skilljar's ability to integrate with various third-party tools and systems is a notable advantage. However, some users mention occasional technical glitches and the need for more detailed documentation to enhance its overall usability. |
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Skilljar Custom |
Essentials Custom Premium Custom Enterprise Custom |
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Company Details | Located in: Seattle, Washington Founded in: 2013 | Located in: Parsippany, New Jersey Founded in: 2013 |
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Not available https://www.skilljar.com/ |
Not available https://www.northpass.com/ |
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