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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. Read more | ServiceFolder is a compact field service management software helping out users to get rid of their paperwork, customers updated and business-relevant tasks organised in real-time. For small businesses, related to construction, electrical, fire & line safety, plumbing, handyman, facilities management, alarm & security, HVAC and more ServiceFolder is of great help. Both in house employees and field technicians find ServiceFolder of great help. A plethora of intuitive features made available at their service helps with proper tracking and management of company-specific growth. Companies with multiple branches and franchises can depend on the particular to export/import business-relevant data in different formats. They can also utilise an inbuilt inventory tracking facility to maintain an accurate count of stocks stored within the warehouse. Seamless integration with Google Maps helps with real-time tracking of technician’s locations, besides helping out field workers to search out customers addresses and proceed accordingly. Exclusive features like automated email/SMS, asset management, job-specific photos/notes are of great help. Read more |
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| SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 10 Fastest Growing # 3 Most Popular |
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| Total Features |
7 Features
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10 Features
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| Common Features for All |
Analytics (Workforce)
Billing and Invoicing
Claims Management
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Billing and Invoicing
Claims Management
Compliance Management
Digital Signature
Document Management
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
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| Review Summary |
Users praise mHelpDesk's user-friendly interface, ease of use, and helpful customer support. They also appreciate its comprehensive features, including customizable reports and templates, automated scheduling, and robust asset management capabilities. Additionally, users find mHelpDesk's mobile app convenient for managing work orders and tracking technician locations in real-time. However, some users have reported occasional glitches and limited customization options, suggesting the need for further improvements in the software's stability and flexibility. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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mHelpDesk Custom |
Silver Free Gold Others Diamond Others |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots | Not Available |
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| Company Details | Located in: Fairfax, Virginia Founded in: 2009 | Located in: Bangalore, India |
| Contact Details |
888-558-6275 https://www.mhelpdesk.com/ |
(+91) 96320 42668 https://www.servicefolder.com/ |
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