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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Segment is a customer data analytics and management solution that helps you understands customer data from multiple sources. The application integrates with hundreds of other apps and collects data from these applications to a single platform. It also retrieves data from your websites and devices, such as mobile phones, tablets, browsers, smart watches, iBeacons, and televisions. Segment is designed explicitly for B2B service providers who need a powerful and easy-to-use analytics tool to understand better and manage their data. Segment makes it easy to capture data from each touchpoint and send it to each tool without having to learn, test, or implement a new API each time. This solution helps your organization easily integrate and manage scanning tools without having to open, close, or exit the system. As data analytics becomes a simpler process, Segment reduces the need for marketers to trust high-tech specialists to help them because they can now administer analytics tools. Read more | Splunk Enterprise is a machine data management software that can turn data into answers with its intuitive machine learning-powered analytics tool. This software can help users harness the untapped value of data to optimize their organization and deliver excellent customer service all the time. Splunk can ingest data from various sources and turn them into meaningful business outcomes. It also uses different visualized metrics to boost search and monitor performances for a better result. Powered by Artificial Intelligence, the software renders much attention to the organization’s IT, security and business arenas. Finally, when the software is connected, it allows everyone in the organization to see insights and get a quick glimpse of the business anytime. With special machine learning and performance capabilities, Splunk Enterprise can deliver a better experience to customers. It can even assist the support and retail teams to have real-time visibility and understand their system and service statistics properly. Read more |
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| SW Score & Breakdown |
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Review Summary |
Segment users appreciate its ability to collect customer data from multiple sources and create unified customer profiles. They find it user-friendly, with a clean and intuitive interface. The ability to integrate with other tools and applications is also praised. However, some users have reported issues with data accuracy and reliability, as well as occasional technical glitches. The pricing is considered reasonable for the value provided, but some users have expressed concerns about the lack of a free trial or freemium option. Overall, Segment is seen as a powerful and flexible customer data platform, but it may require some technical expertise to fully utilize its capabilities. |
Splunk Enterprise users generally find the product to be a powerful and versatile tool for collecting, analyzing, and visualizing machine data. It is praised for its ability to handle large volumes of data, its customizable dashboards and reports, and its wide range of integrations. However, some users have reported challenges with the product's complexity, the learning curve associated with it, and its cost. Additionally, some users have expressed concerns about the product's potential performance issues and its lack of certain features that may be important for specific use cases. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Free Free Team $120.00 $120.00 per month Business Custom |
Splunk Enterprise $150.00 $150.00 per month |
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Easy Insight
4.9 Based on 60 Ratings |
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| Company Details | Located in: San Francisco, CA - 94111 | Located in: San Francisco, California |
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+1 415-603-6900 https://segment.com/ |
+1 415-848-8400 https://www.splunk.com/en_us/software/splunk-enterprise.html |
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