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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Segment logo
Customer Data Platform (CDP)

4.6 800 user ratings

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Segment is a customer data analytics and management solution that helps you understands customer data from multiple sources. The application integrates with hundreds of other apps and collects data from these applications to a single platform. It also retrieves data from your websites and devices, such as mobile phones, tablets, browsers, smart watches, iBeacons, and televisions. Segment is designed explicitly for B2B service providers who need a powerful and easy-to-use analytics tool to understand better and manage their data. Segment makes it easy to capture data from each touchpoint and send it to each tool without having to learn, test, or implement a new API each time. This solution helps your organization easily integrate and manage scanning tools without having to open, close, or exit the system. As data analytics becomes a simpler process, Segment reduces the need for marketers to trust high-tech specialists to help them because they can now administer analytics tools. Read more RudderStack is a customer data infrastructure that helps to route and process customer data seamlessly. This open-source and self-hosted platform is designed to simplify data management operations in a secure way. The software integrates with other third-party applications like Amazon S3, Google Analytics, Amplitude, HubSpot, Google BigQuery, Mixpanel, Facebook Ads, Twitter Ads, Salesforce and many others. With this software, users can integrate only once and route their data from various sources to several destinations, thus saving time and effort. The application is designed for large enterprises, allowing them to increase their business scalability. RudderStack takes care of the accuracy of data mapping as well as data flows, helping users to gather valuable insights from them and to carry out data validation processes. It supports several deployment models and levers to help users achieve their desired data ownership, enabling them to manage audit and data governance. It is the native cloud architecture, providing real-time insights and infrastructure to enhance productivity across business operations. RudderStack enables users to manipulate their data for making the required business transformations. Users can filter data for managing costs for various destinations. Moreover, one can replay any previous data to another tool, without losing data insight histories. Read more
Pricing Options
  • Free Trial Available
  • Starts at $120.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • RudderStack Offers Free-forever and Custom plan.
SW Score & Breakdown

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    100%
  • Momentum
    75%
  • Popularity
    92%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    67%

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online

Reviews & Ratings

User Rating
4.6/5 800 user ratings
Not Available
Ratings Distribution
  • Excellent

    65.1%
  • Very Good

    30%
  • Average

    4.5%
  • Poor

    0.1%
  • Terrible

    0.4%
Not Available
Review Summary

Segment users appreciate its ability to collect customer data from multiple sources and create unified customer profiles. They find it user-friendly, with a clean and intuitive interface. The ability to integrate with other tools and applications is also praised. However, some users have reported issues with data accuracy and reliability, as well as occasional technical glitches. The pricing is considered reasonable for the value provided, but some users have expressed concerns about the lack of a free trial or freemium option. Overall, Segment is seen as a powerful and flexible customer data platform, but it may require some technical expertise to fully utilize its capabilities.

Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $120.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • RudderStack Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Team $120.00 $120.00 per month

Business Custom

Free Free

Enterprise Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Segment screenshot: Choose your integration in Segment
+ 6 More
RudderStack : Connections screenshot
+ 2 More
Videos
+ 1 More
Not Available

Vendor information

Company Details Located in: San Francisco, CA - 94111

Not available

Contact Details

+1 415-603-6900

https://segment.com/

Not available

https://rudderstack.com/

Social Media Handles

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