|
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
|
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
|
Description | mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. Read more | Scheduling Manager, incorporates robust CRM features, as well as Job Scheduling, Employee Scheduling, Accounts Receivable, Payroll, Mapping, SMS and Caller ID to help a wide range of service businesses improve their efficiency and customer service capabilities. Scheduling Manager interfaces with several off-the-shelf business accounting and payroll solutions including Quickbooks, ADP, Sage, Infusionsoft, Paychex and Act. The software is available as either a desktop or web-based application and can be tailored to meet the specific needs of each customer. Industries serviced to date include residential and commercial cleaning, carpet cleaning, fire extinguisher maintenance, janitorial, home health care, HVAC, pest control and many others. Read more |
Pricing Options |
|
|
SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
SaaSworthy Awards | # 10 Fastest Growing # 3 Most Popular |
Not Available
|
Total Features |
7 Features
|
7 Features
|
Common Features for All |
Analytics (Workforce)
Billing and Invoicing
Claims Management
Digital Signature
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
|
Analytics (Workforce)
Billing and Invoicing
Claims Management
Digital Signature
Inventory Management
Job Scheduling
Real-time Job Tracking
Reporting
Route Optimization
|
Organization Types Supported |
|
|
Platforms Supported |
|
|
Modes of Support |
|
|
API Support |
|
|
User Rating |
|
|
Rating Distribution |
|
|
User Sentiments |
User Friendly Interface, Excellent Customer Support, Efficient Scheduling, Comprehensive Reporting Software Glitches, Mobile App Functionality, Inadequate QuickBooks Integration, Limited Customization Options |
Not Available
|
Review Summary |
Users praise mHelpDesk's user-friendly interface, ease of use, and helpful customer support. They also appreciate its comprehensive features, including customizable reports and templates, automated scheduling, and robust asset management capabilities. Additionally, users find mHelpDesk's mobile app convenient for managing work orders and tracking technician locations in real-time. However, some users have reported occasional glitches and limited customization options, suggesting the need for further improvements in the software's stability and flexibility. |
Not Available
|
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
mHelpDesk Custom |
Scheduling Manager Custom |
View Detailed Pricing
|
View Detailed Pricing
|
|
|
|
Videos |
+ 2 More
|
+ 2 More
|
Company Details | Located in: Fairfax, Virginia Founded in: 2009 | Located in: Brooklyn, New York |
Contact Details |
888-558-6275 https://www.mhelpdesk.com/ |
Not available http://www.thoughtfulsystems.com/software/scheduling-manager/ |
Social Media Handles |
|
Not available |
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.