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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more TouchBistro
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Description | Sapaad is a cloud-based Point-of-sale and delivery management system for restaurants. It allows owners to have greater control and visibility over all aspects of their business, like sales trends or staff performance. The platform is scalable to suit the needs of small cafes and multi-chain restaurants, whether online or dine-in. It takes care of the entire setup, from sign-up to taking orders. This cloud-based system eliminates the need for expensive servers or IT contracts. The Offline Mode uses the latest web technologies to keep restaurants functioning even without the internet. Sapaad is compatible with all devices, so owners don’t need to invest in proprietary hardware. Restaurant owners can manage their back-office and inventory through features like recipe management, food costing, and inventory reporting. They can also control their CRM and Home Deliveries by boosting customer engagement, providing delivery assistants, simplifying phone orders, and easily tracking deliveries. Some useful features include a kitchen display system, integration with 3rd party partners, and food ordering platforms. Sapaad integrates with leading online food delivery partners, including GrabFood, Deliveroo, Foodpanda, Zomato, Talabat, Uber Eats, and Logistics/Delivery Partner Lalamove, Quiqup, Lyve, and more. Read more | Accept orders online or via phone for delivery and pickup. Setup Bundles, Specials and Meals with all options you want. Integrated upsell to boost your sales. Integrated with our KDS results in freshest food prepared at the right time. Set roles for your employees, define their hourly rate and let them clock into the tip pool. Get detailed reports about wages and tips and see when you need to add or reduce your staff. Read more | TouchBistro is a comprehensive restaurant management platform that helps restaurants to manage their daily operations, increase sales and delight guests. This point of sale (POS) platform is fast, reliable and easy to use. Brands can choose from a wide range of add-on products to expand their core POS. It helps in the reservation process by managing capacity, simplifying bookings and making every guest feel special. Customers can order food online for take out, which would be delivered directly from the users’ restaurant. TouchBistro does not charge any commission for these orders. Restaurants can boost their brand awareness and increase sales by designing, ordering and selling physical and digital gift cards. The platform includes a loyalty program that helps users to convert first-time guests into regular customers and regular ones into promoters. It also provides 24/7 customer support to help them in any situation, any time. Read more |
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SW Score & Breakdown |
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 20 Most Popular |
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# 2 Highly Rated # 5 Fastest Growing |
Total Features |
11 Features
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3 Features
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10 Features
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Common Features for All |
Barcode Scanning
Customer Account Profiles
Discount Management
Gift Card Management
Inventory Management
Loyalty Program
Ordering Automation
Pricing Management
Restaurant POS
Returns Tracking
Sales Tracking
Touch Screen (Billing)
eCommerce
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Barcode Scanning
Customer Account Profiles
Discount Management
Gift Card Management
Inventory Management
Loyalty Program
Ordering Automation
Pricing Management
Restaurant POS
Returns Tracking
Sales Tracking
Touch Screen (Billing)
eCommerce
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Barcode Scanning
Customer Account Profiles
Discount Management
Gift Card Management
Inventory Management
Loyalty Program
Ordering Automation
Pricing Management
Restaurant POS
Returns Tracking
Sales Tracking
Touch Screen (Billing)
eCommerce
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
Ease of use, Cloud-based System, Excellent Customer Support, Comprehensive Restaurant Management Limited Third-Party Integrations, Touch Screen Sensitivity, Limited Inventory Management Features, Lack of Floor Plan Creation |
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Ease of Use, Excellent Customer Support, Extensive Reporting Features, Mobile Ordering System Crashes, Credit Card Processing Issues, Lack of System Customisation, Online Ordering System Issues |
Review Summary |
Overall, users appreciate Sapaad's intuitive interface, customizable dashboards, and robust reporting capabilities. They find it easy to use and highly configurable, allowing them to tailor it to their specific needs. The platform's ability to integrate with various systems and automate processes is also praised. However, some users have reported occasional glitches and slowdowns, particularly during peak usage times. Additionally, the pricing structure has been a concern for some, as it can be perceived as expensive for small businesses or those with limited budgets. |
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TouchBistro is generally well-received by users, earning praise for its ease of use, comprehensive features, and strong customer support. Reviewers highlight the intuitive interface, user-friendly design, and efficient training materials as key strengths. The system's ability to streamline operations, improve efficiency, and enhance customer satisfaction is also frequently mentioned. Additionally, users appreciate the robust reporting and analytics capabilities that provide valuable insights into sales, inventory, and employee performance. However, some users have pointed out areas for improvement, such as occasional technical glitches and limitations in customization options. Overall, TouchBistro is considered a reliable and user-friendly POS system that effectively meets the needs of various types of restaurants and bars. |
Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Sapaad $53.99 $58.99 per month |
Touchpoint Plus Custom |
TouchBistro $69.00 $69.00 per month |
View Detailed Pricing
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Screenshots |
+ 18 More
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Videos | Not Available |
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Company Details | Located in: Singapore, Singapore Founded in: 2015 | Located in: Palo Alto, California | Located in: New York, New York Founded in: 2011 |
Contact Details |
Not available https://www.sapaad.com/ |
Not available https://www.touchpoint.io/ |
+1 888-342-0131 https://www.touchbistro.com/ |
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