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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | The field service management software from Commusoft is designed to enhance your company's entire client experience. It keeps customers up to date on the status of their jobs, notifies them when a technician is on the way, and even asks for comments after a project is finished. It aids in the development of engaged, satisfied clients, which leads to more referrals and a healthier business. To distinguish yourself apart from the competition, follow the sales process from beginning to end and employ stylish offers. From a single platform, you can control your sales cycle, costs, and profit margins. Streamline your processes if you want to save time and money. Their main product is aimed at field service organisations. You'll never lose track of a single job again. Their integrated messaging solution is one of their most useful features. You can combine your entire team's messaging into a single, secure platform with direct messaging and channel groups. They're incredibly adaptable and work with a diverse range of clients in a variety of industries, including plumbing, electrical, roofing, security, and maintenance. Read more | Salesforce Field Service is a field service optimization solution that boosts productivity both online and offline, with field service designed to handle any situation. It enables you to schedule field services easily, cut costs, and increase efficiency along with providing remote support that can help you expand your business. With Salesforce Field Service, customers can use a customer portal to arrange phone and video appointments right away. By intelligently assigning the right personnel to the relevant projects based on talents, geography, and business regulations, you can leverage automation to prioritise vital jobs and save employees time with this software. It further enables the dispatchers to gain full insight into the mobile workforce and each job on a single screen that increases efficiency. Users can also utilise image recognition with Einstein Vision to quickly identify assets and parts in photos. You can automatically prescribe the proper set up steps for technicians based on an image's classification. Additionally, you can attach timesheets, pertinent specs, inventory, and knowledge articles to the app before workers approach a project site to enhance first-time fix rates with Salesforce. Read more |
Pricing Options |
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SW Score & Breakdown |
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
9 Features
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7 Features
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Common Features for All |
Analytics (Workforce)
Billing and Invoicing
Compliance Management
Digital Signature
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Billing and Invoicing
Compliance Management
Digital Signature
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
Not Available
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Users applaud Salesforce Field Service for its robust set of features, user-friendly interface, and seamless integration with other Salesforce products. Praises also go to its efficient scheduling, real-time tracking, and effortless mobile accessibility. However, some users express concerns about occasional glitches, limited customization options, and the need for better training materials. Overall, Salesforce Field Service is a reliable and feature-rich solution for field service management, but it has room for improvement in terms of user experience and customization flexibility. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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All-in-one Custom Customer Journey Custom Field Automation Custom SALES STARTER 1 Custom SALES GROWTH 2 Custom |
Essentials $25.00 $25.00 per user / month Professional $75.00 $75.00 per user / month Enterprise $150.00 $150.00 per user / month Unlimited $300.00 $300.00 per user / month |
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View Detailed Pricing
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Oracle Field Service Cloud
4.1 Based on 91 Ratings Salesforce Field Service Vs Oracle Field Service Cloud
SAP Field Service Management
4.3 Based on 15 Ratings Salesforce Field Service Vs SAP Field Service Management |
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Screenshots | Not Available | |
Videos |
+ 1 More
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Company Details | Located in: Chicago, Illinois Founded in: 2006 | Located in: San Francisco, California |
Contact Details |
+1 872-212 3118 https://www.commusoft.us/ |
+1-800-667-6389 https://www.salesforce.com/products/service-cloud/field-service/ |
Social Media Handles |
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