BirdEye |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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| Description | ReviewTrackers is a reputation and customer feedback software for consumer-oriented businesses. It is used to measure and transform the customer experience to delight customers and drive maximum revenue. Track and monitor reviews on Google, social media sites like Facebook, and review sites like TripAdvisor or Yelp. The aggregation of reviews into one dashboard helps businesses in taking proper measures to respond or act on customer feedback. All review data can be centralized in a single app. Businesses can respond to customers faster and even request reviews through hassle-free email and SMS campaigns. Machine learning technology is harnessed to find insights from the reviews. ReviewTrackers provides automation and API access and delivers instant review alerts. They have a responsive customer support team available 24x7. All of this helps businesses leverage the power of customer reviews to improve their local SEO rankings as well. The software can be used on iOS and Android devices as well. Read more | Reputation.com is a smart reputation management software that assists the users in creating an online presence that speaks for itself. It helps the user in maintaining, monitoring and improving online reviews and ratings of their brand to increase both brand and customer value. Reputation.com is an industry leading software that enables the users to improve and monitor their online reputation to enhance their company’s growth. It provides you with the option to get a 360 degree view of your entire online reputation that helps the client in effectively managing their social media, customer surveys, online reviews, and business listings. It further offers an advanced reporting and analytics tool to provide detailed insights that assists the clients in delivering better service and gaining more visits, traffic, and revenue. Users get the feature for monitoring social media, analyzing sentiments, and managing responses with Reputation.com. You also get the options to access social media metrics and to monitor reviews with the platform. The pricing of the software is quotation based and you will have to contact them directly on their official website to extract particular pricing details. Read more |
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| SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 3 Most Worthy # 5 Fastest Growing | # 6 Fastest Growing # 3 Most Popular |
| Total Features |
7 Features
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6 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| User Sentiments |
User-friendly interface, Centralized platform for reviews, Excellent customer support, Comprehensive reporting Limited review source integrations, Slow review syncing, Lack of in-platform review responses, Limited customization options |
User-Friendly Interface, Comprehensive Reporting, Efficient Review Management, Effective Review Solicitation Limited Social Media Functionality, Inconsistent Data Syncing, Inadequate Customer Support, Lack of Yelp Integration |
| Review Summary |
Overall, users praise ReviewTrackers for being user-friendly and efficient. They appreciate its ability to monitor reviews across multiple platforms and provide detailed analytics. The review management features are also well-received, allowing businesses to respond to and analyze reviews effectively. However, some users have reported occasional bugs and glitches, and a few have expressed concerns about the pricing structure. |
Reputation.com customer sentiment leans towards positive, with users praising its effectiveness in reputation management and positive impact on online visibility. Reviewers mention improved search rankings, increased positive reviews, and successful handling of negative feedback. Some users appreciate the detailed analytics and reporting features, while others highlight the responsive customer support. However, a few reviewers express concerns regarding pricing and the complexity of certain features. Overall, users find Reputation.com valuable in enhancing their online reputation and managing customer feedback. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Lite Custom Starter Custom Essentials Custom Platinum Custom |
Reputation.com Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 3 More
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| Videos |
+ 1 More
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| Company Details | Located in: Illinois, United States | Located in: California, United States |
| Contact Details |
(866) 854-7670 https://www.reviewtrackers.com/ |
1-800-888-0924 https://www.reputation.com/ |
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