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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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Description | Podium is a platform that encompasses customer text messaging, reviews, and insights. With Podium, you have one inbox that can manage all communications and interactions related to your business. Using Podium’s messaging capabilities, you can let them text your business, as well as reply to them via text. You can also receive messages via other channels, such as Google, Webchat, and Facebook. All the messages you receive from the different channels are stored in one place. When you receive a message, you can assign it to an employee to take care of, and they can respond directly from within the central inbox. You can access this messaging inbox on any device from anywhere. You can also use Podium’s messaging capabilities to collect reviews. To do this, all you have to do is to text an invitation to write a review to your customers. You can even automate the process of sending these review invitations out. Read more | Review Tool is a review management tool that aids you in generating more positive reviews, which further helps in improving the ranking and boost your business. It is capable of monitoring and showcasing reviews as well. With this software, you can send review requests to your buyers through both text messages and emails. Moreover, you can add your private SMTP server to send emails with your personal domain name. It also comes with a review monitoring feature that allows you to track your reviews from across the web and get a prompt notification, both in the case of a positive or a negative review. It features smart review cards that can be customised according to your branding and is also coupled with a QR code, which will help you to get more reviews effortlessly. Additionally, it also has a trust badge feature that can be completely customised with the help of CSS code. This feature will enable you to generate genuine customers for your business. Review Tool offers a feature called screening survey that can be turned on or off, and it allows you to survey your clients to inspect if they are happy with your services or not. Read more |
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SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 4 Fastest Growing # 8 Most Popular |
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Total Features |
8 Features
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7 Features
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Common Features for All |
Campaign Management
Customer Review Platform
Gamification
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Gamification
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Organization Types Supported |
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Platforms Supported |
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API Support |
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User Rating |
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Review Summary |
Reviewers generally agree that Podium is an effective platform for businesses looking to manage customer interactions and boost their online presence. Common praise includes its ease of use, comprehensive features, and ability to centralize customer communication into a single platform. Reviewers also appreciate its ability to enhance customer satisfaction and streamline business operations. While some users have reported occasional glitches and setup challenges, overall, Podium is highly regarded for its user-friendly interface, time-saving capabilities, and positive impact on business growth. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Essentials $249.00 $289.00 per month Standard $409.00 $449.00 per month Professional $599.00 $649.00 per month |
One Location $59.00 $59.00 per month Two Locations $99.00 $99.00 per month Three Locations $149.00 $149.00 per month |
View Detailed Pricing
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View Detailed Pricing
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Screenshots | Not Available | |
Videos |
+ 1 More
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Company Details | Located in: Lehi, Utah | Located in: Canada |
Contact Details |
+1-833-276-3486 https://www.podium.com/webchat/ |
Not available https://reviewtool.com/ |
Social Media Handles |
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